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* Hire Resolve.com * Dortmund * May 23 to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning Implement *QA* ... management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, *QA* ... improvement plans Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, *QA* ... years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/*QA* report probem Email me future jobs like these → Email me future jobs like these: OK * 1 * 1 ### Dortmund State ![North Rhine-Westphalia](/public/img/coa/de.nordrhein-westfalen.png "Coat of arms of North Rhine-Westphalia") [North Rhine-Westphalia](/in/nordrhein-westfalen/qa "English jobs in North Rhine-Westphalia") [Dortmund on Wikipedia](http://en.wikipedia.org/wiki/Dortmund) ![Map of Dortmund](/public/img/maps/states/de.nordrhein-westfalen.svg "Dortmund") #### qa in Cities... * 24 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