706 customer service English-speaking jobs in Düsseldorf

Note: Some links might not work outside the European Union

  • GWD Energy
  • Düsseldorf
  • March 29

ResponsibilitiesLead and manage the customer service team to deliver high-quality service and support..needs and improve overall service delivery.Train and mentor customer service representatives, providing..to achieve customer satisfaction.Monitor and analyze customer service metrics, such as response times..service.Implement customer service technologies and tools to streamline processes, improve efficiency..to customers, ensuring their satisfaction and retention.Develop and implement customer service policies

  • Cognigy
  • Düsseldorf
  • April 4

service, increasing customer satisfaction, and supporting employees in real-time...About Cognigy Cognigy is revolutionizing the customer service industry by providing the most cutting-edge..Its award-winning solution empowers businesses to deliver exceptional customer service that is instant..and employee service that is loved by everyone...perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer

  • TK Elevator GmbH
  • Düsseldorf
  • March 22

We ensure high levels of customer service globally from our extensive network of about 1,000 locations..service technicians...The company's most important business line is the service business proudly provided by around 25,000

  • Henkel AG & Co. KGaA
  • Düsseldorf
  • April 16

adhesive related processes Leverage customer feedback to drive optimization in customer service and..CCMS/CAPRIS) Drive customer experience by optimizing automated customer interactions and enhancing..remote customer interactions May supervise the laboratory work (incl. prioritization) for samples..mindset and good understanding of customer request & culture Effective in using project and time..the CRM tool and the LIM system Work with application equipment to provide solutions to enhance customer

  • Mitsui Chemicals Europe GmbH
  • Düsseldorf
  • April 16

service, and SDS/label etc., to ensure alignment and coherence in sales and marketing efforts Prepare..awareness Conduct market research to stay abreast of industry trends, competitor activities, and customer..cross-functionally with internal teams as well as with MCCLS HQ in Japan such as product development, customer..communication and negotiation skills You work independently and in a structured manner with a high degree of service

  • Picnic
  • Düsseldorf
  • April 11

As a Customer Analyst within Picnic Germany, your role is twofold: on one hand, you're using your..areas Targeting analytics in order to build the right models for customer reach and conversion..You can be working on topics like: Customer acquisition analytics for the existing and new expansion..Analytics | Data | Consulting | SQL | Python | Impact | Optimization | Customer Analytics Commitment

  • thyssenkrupp Elevator
  • Düsseldorf
  • April 15

We ensure high levels of customer service globally from our extensive network of about 1,000 locations..service technicians...The company’s most important business line is the service business proudly provided by around 25,000

  • METRO AG
  • Düsseldorf
  • April 16

multichannel mix offers the flexibility of purchasing goods in-store or via our digitally connected Food Service

  • Crossmedia
  • Düsseldorf
  • March 7

Senior Consultant Client Service – International [m/f/d] Media Consulting Professionals Your new..Strategic and operational media and communications consulting including budget management Independent customer..clients and the market Extensive know-how in the areas of presentation, conception, coordination and customer

  • Resideo
  • Dusseldorf
  • April 16

We are looking for a motivated Service Technician to provide the desired level of customer service...Our aim is to provide a successful service that improves customer satisfaction, maximizes customer retention..reports and process documentation Understanding customer requirements and making appropriate recommendations..support Diagnosis of faults or technical problems and search for suitable solutions Preparation of service..Experience in the fire service industry is mandatory Excellent interpersonal, verbal, and written communication

  • CENTRIC SOFTWARE
  • Düsseldorf
  • April 8

Success teams Regular exchange with peers from Pre-Sales, service teams and partners OBJECTIVES /..solutions within our existing customer base and to secure high customer satisfaction and retention rates..SCOPECERT region Existing customer base Involved after the initial project with a customer has been finalized..KPIsCustomer renewals target (%) Customer satisfaction and retention (customer survey result) Utilization..practices, process-system validations, trainings and ongoing customer care.

  • Zippo GmbH
  • Düsseldorf
  • April 3

minimum 2 languages (English and local language) Teamwork Skills—coordination, communication and customer..service skills Product Knowledge—the individual must have knowledge of Zippo's products and services

  • Mint Service Desk
  • Düsseldorf
  • April 12

Why Mint Service Desk?..Join Mint Service Desk as a Project Manager and Ignite Your Career!..Mint Service Desk is looking for a skilled Project Manager to join our team.

  • Picnic Technologies
  • Düsseldorf
  • April 11

As a Customer Analyst within Picnic Germany, your role is twofold: on one hand, you're using your..You can be working on topics like: Customer acquisition analytics for the existing and new expansion..areasTargeting analytics in order to build the right models for customer reach and conversion About you..plan with a matching scheme Analytics | Data | Consulting | SQL | Python | Impact | Optimization | Customer

  • Infor Inc.
  • Düsseldorf
  • April 12

success mission is to increase and maximize value for the customer and Infor, ensuring that customer..owner of the customer within Infor, aligned throughout the customer journey serving as the main executive..• Travel expectations (Europe) in direct customer engagement up to 30%...Industry & Solution Strategy (m/f/d) Location : Germany – home or office based About Infor Infor’s customer..strategic objectives and business outcomes are realized.The Customer Success Executive (CSE) is a crucial

  • Zoho Corporation B.V.
  • Düsseldorf
  • February 26

ManageEngine (Division of Zoho Corporation) offers enterprise IT management software for your service..are passionate about technology, possess excellent communication skills and thrive in a fast-paced, customer-focused..to stay up to date on ManageEngine product and feature updates. ● Engage with existing ManageEngine customer..technical knowledge of infrastructure technology solutions, including IAM, PAM, IT Security and IT service

  • Uniper SE
  • Düsseldorf
  • April 17

Plan, analyze, comment and report on Financial KPI such as EBITDA and Controllable Costs Create customer-ready..understandable presentation of the main drivers of the key financial indicators with a high level of customer

  • DDN Storage
  • Düsseldorf
  • April 20

Exceptional communication and customer engagement skills...Provide technical leadership for strong customer relationships...Prior role in customer-facing technical or escalations management...leads on the customer's side, and preempt any delays or misunderstandings that could hinder issue..Your mission is to smooth out the customer's journey, maintain stellar communication with technical

  • Cross Border Recruitment
  • Düsseldorf
  • April 10

Success Expert RESPONSIBILITY:•Support setting up the service at the new facilities; Provide guidance..and training to clients’ operators to make sure the service has been operating effectively and provided..knowledge internally•Gather insights and identify the area of improvements or enhancement for better service..proactively work on and drive the collaborative process of problem solving•Interest in Autonomous Mobility Service..A scale-up within the mobility industry seeks a Customer Success Expert who has extensive experience

  • Amazon Europe Core
  • Düsseldorf
  • March 27

Working backwards from deep customer insights, we deliver turnkey solutions that seamlessly integrate