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[### Customer Incident & Service Process *Manager* (m/f/d)](/clickout/82b7ef3b1d6dcbd5?ql=ql&sig=cba18e0c4ee3a11588e46d9337f25b83aecc29a6&e=AIPLlmGJ_A9HH1MhnpN364E9-83gEEm2mAaR7YtSOjTUfnYr4I7_ognB2V9gj2ZYEdHLs9EgFrT0fNTwxgyV-Zu9FKCTmjNgK4b3RNoB6YjDJHhUnNOR1MwkE1IpU_kP5vyUIrggDCAHqGJA8BxSIxmnD5PYAIXLtkaiefhEM3tY2PZYiIHS7926Q6bUzCvn2pRM-D1kSuErVLjUNor5Pinp3AuVAv_YSggUZ5BWwtqbZft8zddT74CjcT4VqVucv52e1n0-bzZc5yWUyiJ-jbrrQZnIMNRMePyu5r_mDO_68PgnZwEAjA6Yw0RtwDVmBbsEjGsRp8LbWFiC8EQ00UNsiU7gsTFl4vlESPnMU8DkqNmwaTJ6FU1nhMcH0v8RHuLZKvkZ1A2_LF3P3XQUQhQVsaFlAtgIrs5mzHscFCz7pEObgB3C8Z3UfuplTij88jpQIdXD5CYskv94a41iztHliHIDqhdOOkqHxGIpRa-95CxPHaReIb3vOgUr5wImV_7GXXP-k_Nio8ckCTieTVeTTWzYJjIGDXVYqJQUaPyIg33OGm3sA4hOjjWPeoyVTnGljEsXBKYn0vCtCCbRWhBAwYrE0vtCxomSt5Fks2J4X56IdrKQAe_AYrAQ3jbLQl_ELRxsupdAMTv9x_8D0fqF0Bii5k34u3UQScLd5Hzomq5z3SBYwdUoVMMRFxahXNLztwd_R9N3_hsGTlP_dLK9t-P1ez7p3GGhcU9K0U3t07rMHxSN1qGdaV39aTS-brYGkAcIs2-jGfYryfSLNnzA4cGNKPK79giQRZ5OHQvSVu6ReM2-4wt2foXxnRUPgSX9HqG9euaRcEmAi3_F895WGRtEZwQjBSLWXizKSpQnbt65zRd65tcA9DTK1BQ9tjydfT0tXfzk1dPl-E1prwNxjLUSHlHfvcp_59F5pmnDgWojDQ8jdCjtmeObOpGJyuPZiQrZf9z_hB6M5PQgVLfcR-yJirsAYblIuzzGLf56cAujT5Jh-ly22DQz4aEXaoYWOG10TT5hXOLBYbvge5ehwmU0OUFM4je1oIO2jBFCRod0aF5_AYlmZjZoeSprKX4fPWSEW-EcDkiqOeRCexUIHqwvZMS6oQLbCf3BsoC4B7ylBEyDzalm0_5kBjLs2srlsITzOLHEJ5WVeD5ltEOvSWG-PNbtVUbAxttrYwCVY2MplQVEvaL2nscLP5ZxlBnSL7dC6cKIflA1F7_4vWW7YmWU_Y0nBlBIvskkzKOuD8E7UTVRB4Ry6nzOP3uCgTzqmRenV0NQhIg4YZngglzrW52T1GGPaTXSUvWcy8Oj-PDs8bK92DPqt0RRsk8ahqL48LS2WOKi4JlvW1GdDK89TcDu4PbMQZAtc0j9HbtqQ8sMIkzosQEcW3C-c4IwkU5uKpR7Sy0jOkRxWn5QTKOH4gUgj8nIGHhA6PbbBklAIaCKa8-GL5Ob2OwyUuyuQNcmIA&prev=RQ004363CADD88A4&p=1&pg=1)

* CGM
* Koblenz
* July 20

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

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### Koblenz

State

![Rhineland-Palatinate](/public/img/coa/de.rheinland-pfalz.png "Coat of arms of  Rhineland-Palatinate")

[Rhineland-Palatinate](/in/rheinland-pfalz/manager "English jobs in Rhineland-Palatinate")

[Koblenz on Wikipedia](http://en.wikipedia.org/wiki/Koblenz)

![Map of Koblenz](/public/img/maps/states/de.rheinland-pfalz.svg "Koblenz")

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