- Must apply various selling techniques (add-on selling, cross-selling, and merchandise upgrading) in..increasing his/ her personal income - Greets all customers entering the shop and initiates conversation in..company's or cruise line's visual merchandising directives - Must project a genuine interest in..passengers, lots of initiative and a helpful, flexible approach - Participate in courses, meetings and..service - Informs customers about current specials and promotions, their advantages and process all sales in