158 remote customer service English-speaking jobs in Munich

A working model which balances remote and office based work will give you the flexibility to organize

Customer Metrics & Analytics: Define and track key customer success metrics, including NPS, customer ... We are looking for an experienced Chief Customer Officer (CCO) to lead our customer success, support, ... As the CCO, you will be responsible for driving customer satisfaction, improving customer retention, ... Key Responsibilities: Professional Services & Customer Success Leadership: Lead the Customer Success, ... Foster a customer-centric culture that prioritizes proactive engagement and customer advocacy.

. - With selected vendors and service providers to ensure compatibility with our templates. ... troubleshoot together with the experts from respective teams - Deep understanding of the business within Service

Serve as a key contact for third parties, service providers, and internal cross-functional teams. ... Develop, review, and maintain IT disaster recovery plans (DRP/TRP) to ensure service availability and ... Maintain clear communication between service providers and application teams to minimize confusion and ... & Tech Engineering | Professional | | IDS | Full-Time | Permanent Job purpose / role The goal of IT Service ... Coordinate and execute IT DR tests, drills, and compliance activities with service providers and Business

Timings') Both working options are possible; hybrid (located in an IQVIA office) as well as fully remote

You are our ambassador, sharing both our rich heritage and collections and providing a service that is

The workplace is in Munich with excellent transport connections, with the option of occasional remote

requirements (e.g., DORA, ISO27001,data privacy).• Skilled in architecture patterns, platform-as-a-service ... Champion developer experience by streamlining onboarding, local dev environments, and self-service infrastructure

platform is looking for a senior design leader to shape its host-facing products – the backbone of a service ... with 2 office days per week Personal learning budget + 2 extra study days annually 8 weeks per year remote

The organization is currently undergoing a transformation towards a fully customer-centric, omnichannel ... Main Responsibilities Define and implement a holistic customer experience strategy across all digital ... and offline touchpoints Drive customer journey mapping, segmentation, and personalization initiatives ... engagement Inspire and manage cross-functional teams towards a customer-first culture Candidate’s ... Partner with Marketing, Sales, and Product to ensure a seamless omnichannel experience Oversee customer

& Market Understanding: You've developed a strong understanding of our customer needs, product landscape ... are business fluent in English; German is a plus Your training goal for your first 6 months: Customer

To meet our customer's needs we provide the best solutions and apply the highest quality standards

regularly reviewed and updated Enjoy the benefits of a hybrid working model: 3 days in the office, 2 days remote

landscape and stay updated on industry standards & trends Data Management: Develop strategies for customer

services and other content Onboarding, training and technical support of our customers for self-service

phase-out Oversee and optimize the relevant food product portfolio, ensuring alignment with market & customer

informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer

Build and maintain long-term customer relationships at C-suite level. ... employees job ticket available (Essen) cooperations with local kindergarten (Essen) family service ... target markets, in conjunction with the Marketing function, and build use cases Develop and establish Customer

You will develop general and scalable AI modules for the efficient industrialisation of customer projects

understanding of SAP modules, especially SD and integrated modules Excellent communication skills, customer-oriented