2 engineer English-speaking jobs in Nuremberg

Your Mission Handle customer inquiries, provide customer assistance via phone, e-mail, and remote access while consistently meeting defined SLAs Proactively update customers on ticket status and solution progress Documentation of the work steps, results of the analysis and customer communication in our ticketing system Engineering, Operations, and 1st-Level Support teams Ensure end-to-end resoluti

Your Mission Handle customer inquiries, provide customer assistance via phone, e-mail, and remote access while consistently meeting defined SLAs Proactively update customers on ticket status and solution progress Documentation of the work steps, results of the analysis and customer communication in our ticketing system Engineering, Operations, and 1st-Level Support teams Ensure end-to-end resoluti