
All reports shall be accurate, complete, and aligned with
data recorded in the NCIA ITSM toolset. ... The candidate must have at least three (3) years of experience with in-depth knowledge of
data storage ... of routine maintenance activities for infrastructure, management appliances, and associated NSATU IT/
Data ... NCIA reserves the right to request clarification of reported
data, validate reported information against ... analysis and corrective actions. 3.3.1.3 KPI Reporting The Contractor shall provide KPI measurement
data