7245 customer-support English-speaking jobs in Germany

oversee a team of customer relations specialists, ensuring top-quality support and resolving escalated ... support (chat, phone, email, in-app) across geographies. ... Own escalation, compliance & customer trustServe as the executive point of contact for complex customer ... Customer-Centric Mindset: Deep passion for customer advocacy, with experience embedding a service-first ... What you'll bring Experience: 8–10 years in customer service, customer success, or operations, including

If you are passionate about the Customer Experience; you think big; and you want to contribute to the ... Position will be based in Frankfurt, Germany and will involve 80-90% travel to support projects across ... We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment ... the execution. - Recording and reporting key metrics to team members and management. - Operational support ... project turnovers. - Be a leader within the group as well as within internal and external teams that support

Previous experience in customer support; healthcare experience is a plus Core Competencies: Managing ... High school diploma Previous experience in customer support; healthcare experience is a plus About Company ... self-development Embracing technology Focusing on customers Giving support Functional competencies: Strong ... Customer focus and adaptability to different personality types. ... Customer satisfaction is at the core of every decision and behavior on our team.

Experience in customer service or support roles, preferably in a contact center or BPO environment - ... customer service for shipping-related concerns while ensuring customer satisfaction through professional ... Customer-centric approach with a focus on problem-solving and empathy. ... Customer Service Representative Description Main Responsibilities Handle inbound calls and provide direct ... and escalate complex issues to appropriate departments when necessary Maintain accurate records of customer

our Unified Operations customers our premium support tier. ... Influence enablement initiatives for AWS Support and Account teams. ... strategic onboarding programmes orchestrating collaboration across the Delivery Team Advisory Team remote support ... enterprise-level service delivery of critical workloads in cloud operations, managed services, enterprise support ... Customer Experience Lead As the Customer Experience Lead you are the Single Threaded Leader (STL) for

our premium support tier. ... Influence enablement initiatives for AWS Support and Account teams. ... strategic onboarding programmes orchestrating collaboration across the Delivery Team Advisory Team remote support ... enterprise-level service delivery of critical workloads in cloud operations, managed services, enterprise support ... Customer Success and Executive Engagement Own customer retention growth and stakeholder satisfaction.

from a team leader Delivers great customer service by understanding and responding to all customer needs ... responsibilities to contribute to team goals Works independently on any type of vehicle without supervision or support

Represent in relevant regional meetings and support knowledge flow between global and local teams. ... Support refinement of related IT systems and develop automated KPI reporting to enable data-driven management ... Support regional sales and tender teams in explaining processes to respective internal & external stakeholders ... or free parking space Company sport groups and an inhouse company gym Employee Assistance Program to support ... Manager - Customer Requirements and Information Management, EMEA Nachfolgend finden Sie eine vollständige

Tasks What you’ll do:Own customer support tickets from first response to closure, through Jira Service ... About us As an Operations & Support Engineer, you are one of the people customers rely on to keep their ... You take ownership of customer tickets, investigate issues across the IMS stack and the cloud platform ... under it, run planned upgrades and maintenance, and monitor selected customer environments, seeing every ... Plan and run software upgrades and maintenance windows for customer deployments, including pre-checks

Provide the technical support for the representative of factory of customer. ... Fill the complaints from customer to OSP system. ... Feedback the complaints of customer to battery factory internally. ... Perfected experience in a customer service or after-sales service role before.

and support excellence. ... What you bring: Several years of experience designing and running Service or Support training programs ... Build and govern the service & support partner certification program: Own the partner program end-to-end ... design and run the certification tiers (Certified, Advanced, Premium) for more than 50 service and support ... practice: commission and quality-assure the eLearning modules per PCU and product; certify, enable, and support

The Role As Head of Customer Success, you build and lead the function that takes care of our infrastructure ... What You'll Do Build our customer success function for GPU infrastructure from scratch: processes, ... playbooks, tooling and escalation paths Design the full customer journey, from signed contract and ... and customer satisfaction, and make sure we hit them Work closely with sales, product, engineering ... are satisfied and keep growing with us What We're Looking For Several years of experience in customer

We work to build each other up and support one another, appreciating each other’s strengths and respecting

We work to build each other up and support one another, appreciating each other’s strengths and respecting

QA Manager Frankfurt (Onsite) QA / Customer Support CrytekWe are looking for an experienced QA Manager ... Lead, support, and develop QA Leads and senior members of the QA team. ... Make resource planning and allocation decisions to support project needs. ... Partner closely with Production, Development, and leadership teams to support project success. ... defining QA strategy, managing project-level quality objectives, and ensuring QA teams are equipped to support

support personnel. ... to their aligned customer sites. ... Interpret wiring and piping diagrams (E&ID/P&ID) Providing emergency support service to customers as ... compresses hydrogen The Service Specialist – H2 is responsible for providing after-market service and support ... maintenance, procedures, and troubleshooting so that they can effectively help providing day-to-day H2 system support

site visits Preferred Qualifications: 1–2 years of work experience in customer/field service support ... We’re committed to providing programs and support that encourage personal and professional growth and ... ’s direct liaison with a leading customer and quickly solve high-value problems on their behalf. ... As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison ... What You’ll Do As a Customer Engineer (also known as Field Service Engineer) you'll serve as Applied

We provide advanced, specialized, valuable solutions and support to customer organizations worldwide ... opportunity to be involved in projects worldwide The opportunity to work with advanced technologies that support ... outcomes Apply value-based and SaaS-oriented selling approaches to build sustainable, long-term customer ... Drive strategic account planning and expansion within key customers to maximize long-term revenue and customer ... technical, and leadership teams to ensure strong alignment throughout the sales process and successful customer

model: capture local learning and work with the central verticals to turn it into standards that can support ... increasing with tenure up to 30 days Employer-supported pension contribution Learning & development support ... and bi-annual development conversations Referral bonus program, dog-friendly office, and relocation support ... As Lead Customer Hub & Local Service Operations Germany, you will build and run the first local Customer ... You will apply the standards of the central service verticals while adapting execution to local customer

What you bring along: Several years of experience in Customer Support Operations, Service Management, ... Connect the dots across Support, Product, and Engineering: Ensure customer issues reach the right teams ... In this role, you are responsible for the end-to-end experience of our customers in support and service ... in incident data and reliably distinguish between symptoms and root causes Experience working across Support ... parties and Christmas celebrations Development: Our in-house academy and a portfolio of external partners support