in the dealerships Role Responsibilities: Advocate for the customer and the Dealer while at the same..time protecting the interests of Audi of America and preserving the brand standards as it relates to customer..counsel, guidance and assistance to the dealers on vehicle repair strategy and buyback preventionEnsure customer..Role Summary :Ensure customers receive a premium service experienceDrive retail parts and accessory sales..and service loyalty to achieve Area objectivesProvide After Sales consulting services for process improvement