Work on auditing and mapping of all customer journeys across all channels• Define and shape the customer..We are currently looking for a Customer Journey Manager (m/f/d)!..We want you to: • Be responsible for the Customer Care Center and the Call center implementation• ..journeys• Implement multi-variant testing programs and use customer insight and data to define new..customer experiencesRequirements: • University degree in psychology, cognitive science, Human Factors
Job PurposeFanatical about delivering great customer service, our After Sales teams keep our customers
From customer service to finance to sales - you'll learn the ropes everywhere and be given the right..service, sales and marketing, finance, and operations...graduates who want to learn how to inspire and lead - while gaining valuable, hands-on experience across customer
We are looking for: 1+ year of hospitality or customer service experience Positive attitude with the..natural ability to provide excellent service in a team environment, dealing with people from many cultures
We are looking for: 1+ year of hospitality or customer service experience Positive attitude with the..natural ability to provide excellent service in a team environment, dealing with people from many cultures
We are looking for: 1+ year of hospitality or customer service experience Positive attitude with the..natural ability to provide excellent service in a team environment, dealing with people from many cultures
We are looking for: 1+ year of hospitality or customer service experience Positive attitude with the..natural ability to provide excellent service in a team environment, dealing with people from many cultures
We are looking for: 1+ year of hospitality or customer service experience Positive attitude with the..natural ability to provide excellent service in a team environment, dealing with people from many cultures
acquisition, onboarding, engagement, loyalty, retention)• Collaborate with sales, marketing, and service..generation in a dynamic environment, e.g. consultancy, start-up or agency• Experience in sales and service..to: • Develop and execute CRM strategies to support sales objectives and to increase CLV across customer..teams to gather, define, and deliver new business requirements• Identify relevant customer data and..continuously improving the customer database for effective segmentation and personalized communication
the development and implementation of the retail network representation plan for Hyundai sales and service.. Development and implementation of ideal retail network representation plan for Hyundai sales and service..and action plans, including follow up and monitoring• Enhancement of customer satisfaction based..region as well as managing the cooperation with external partners, ensure the creation of the best customer..Manage the collaboration and cooperation with external partners and ensure the creation of the best customer
for new automotive service industryCreate wireframes, which are low-fidelity visual representations..digital service and integrated channel strategy.Define how users interact with the digital product...experience of digital services of both key competitors in the automotive industry and digital service..craft a product vision that aligns with business objectives and user needs, with market trends and customer..These prototypes help in user testing and gathering feedback.Define the optimized customer journey for
Diagnosing and troubleshooting networking and software issues Troubleshooting customer issues reported..In this role, you will manage the connected car service technical support of Hyundai Motor Group...by the service teams through a ticketing system Supporting the technical teams as E2E test and root..cause analysis Improving HAEE´s first level service by maintaining the knowledge base Requirements: Bachelor..Degree in Computer Science or a related field is preferred 3 years of relevant experience in a technical service
Workflow management and interface support• Master data maintenance (clients, suppliers, accounts, customer...)• Administration support of the SAP ERP platform based on change requests, service requests and..standard modules• Coordination and close cooperation with IT operations, business departments (Sales, Service
Additionally, we would like to see: Distinctive numerical understanding and a high level of customer..Furthermore, you will steer external payroll service providers and consultants, as well as managing cooperation..and ideally in managing project teams or team members professionally Experience in managing external service
, but are not limited to, the following: Responsible for leading Drive digital business product and service..technological, operational and organizational obstacles which potentially limiting sales growth and customer
customers and the the company.Key Responsibilities:1) Sales IT Operations Management- Handle Sales IT service..Manage yearly IT operation contracts- Foster close communication with customers and suppliers to meet customer
StrategyDeepdive - Check of missing products for PP // Sellout/Stock Check – AO Push – WOW defined by Customer..our Pure Players in collaboration with Channel Marketing ManagerCoordinate and facilitate consumer & customer..journeyYou’re data driven, understand the digital customer, and use key onsite metrics to drive performanceA..Buyer (Assistant)Marketing Requirements: You are focused on driving sales whilst maintaining seamless customer..mentalityExcellent Excel Skills3 years’ experience in a Wholesale or Merch roleHigh understanding of the market, customer
communication plans for feature updatesWork closely with customer support teams to gather feedback,..collaboration and alignment across departments, including engineering, marketing, sales, legal and customer..updatesCollaborate with marketing and sales teams to develop go-to-market strategies, pricing models and customer..address customer inquiries, and identify areas for improvement in feature functionality and user experienceConduct..innovation and emerging technologies in the automotive industry, with a focus on delivering exceptional customer
and roadmap for In Car Payment for Hyundai in EuropeAligning it with the company's objectives and customer..budgets, and quality standardsConduct research and analysis on payment systems, industry trends, and customer..relationships with key stakeholders, delivering insights to senior management, and continuously enhancing the customer..managing multiple priorities and deadlinesPassion for innovation and emerging technologies, with a customer-centric
Continuously refine and adjust the roadmap based on business priorities, market changes, and customer..Prioritize these requirements based on business value, customer impact, and feasibility.Create and maintain..product vision and strategy for the payment system, aligning it with the overall business objectives and customer
