4 qa English-speaking jobs in Frankfurt

to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning Implement QA ... management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA ... improvement plans Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA ... years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA

Track and log submissions, approvals, RFIs, drawings, and technical documents Support compliance with QA

methodologies (e.g., agile, waterfall, system integrated testing, mid-development client reviews, embedded QA

Quality Assurance & Risk Management Establish and oversee robust QA/QC frameworks for civil, structural