2 qa English-speaking jobs in Leipzig
Call Centre & Contact Centre Professionals
- Hire Resolve.com
- Leipzig
- May 23
to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning Implement QA ... management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA ... improvement plans Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA ... years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QARegional Delivery Assurance Manager (f/m/d)
- NTT DATA
- Leipzig
- June 5
qualifications and run the recovery process for project escalations ■ Supportscontinuous improvement of Risk & QA
Leipzig
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