903 customer service English-speaking jobs in North Rhine-Westphalia

Customer Service practices. ... Build external connections to understand customer service trends that informs the customer service strategy ... Leads and support Customer Service projects. ... Service Representatives and is the advocate for Customer Service within the assigned Strategic Business ... The Role The Customer Service Supervisor is responsible for leading and developing a team of Customer

Job Title: Service Delivery Manager / Field Service Manager Location: Germany; Nordic Countries (Denmark ... This role is critical for maintaining customer satisfaction and operational excellence across the region ... quality and adherence to timelines.Troubleshoot customer problems on-site and provide effective technical ... to contribute to product experience optimization.Collaborate closely with the sales team to enhance customer ... , Sweden, Finland, Iceland) About the Role:We are looking for a hands-on and technically proficient Service

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We are looking for a Junior Customer Service Specialist - Logistics to join our team as soon as possible ... This is how You make a difference:  You ensure exclusive customer service and are the first contact person ... service?  ... Are you keen on communication and multitasking and have You already gained some experience in customer

equipment business, ensuring exceptional customer service. ... Strong customer focus, balancing quality, delivery, and cost. ... Services, you will oversee and manage development, quality, and expediting activities for our capital and service

operations, service delivery, sales performance, and contact centre leadership. ... experience outcomes (e.g., CSAT, NPS, first contact resolution) while balancing efficiency and service ... and compliance Oversee onboarding, training, and knowledge management to maintain readiness and high service ... organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer ... contact centre operations, team leadership, quality assurance, training, workforce management (WFM), customer

and ensure the customer comes first Inspire, motivate and develop the team through training, coaching ... service skills and experience in efficiently managing a team A good track record of developing and growing ... and product knowledge  Our ideal candidate: Passionate about the brand and living our values Strong customer ... management, payroll, admin and rota Assist with the customers journey by offering an exceptional 1-2-1 service

Respond promptly to customer queries and ensure minimal service recalls. ... Provide on-site technical support at customer premises, service centers, and events across Germany, Austria ... sites or service centers. ... This role focuses on providing exceptional customer support, ensuring the effective installation, maintenance ... Assist sales teams by offering technical insights during customer presentations and advising on maintenance

You will excel and enjoy this position if you are ready to actively handle the following missions:  Customer ... Additional tasks related to the daily business KPIs Conversion Rate  Items per basket  Average basket  Customer

Your mission: You are the face of Flink and consistently provide exceptional customer service.

Define and track service quality, customer experience, and capability maturity metrics. ... Anchored in the Voice of the Customer, the role ensures premium service excellence can be delivered with ... , or premium service environments. ... Calm, decisive presence in high-risk or customer-critical situations. ... Strong governance discipline and service quality focus.

believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer

Its own service network, numerous subsidiaries, and sales partners ensure optimal customer support worldwide ... You conduct user research and develop personas and customer journeys.

They are responsible for building a strong team that delivers outstanding customer service and that can ... Store leaders build an intimate understanding of their customer base, our product assortment and leverage

You prepare for customer meetings, participate in them, and take ownership of follow-up activities. ... About the role: Join our Retail Media team in Cologne and play an active role in expanding our self-service ... responsibilities: You support our partners throughout the onboarding process on our ad server self-service

service experience preferred (any industry welcome) Organized and dependable with good attention to ... We are looking for a Travel Customer Representative to assist clients throughout their travel journey ... positive client experience Ideal Candidate Friendly and patient communicator who enjoys helping people Customer

of service processes Customer satisfaction and retention improvement Team development and organizational ... Cross-Functional Collaboration Work closely with Sales, Customer Service, Product Management, and Operations ... Promote a safety-first, accountable, and customer-focused work culture. ... Drive cost-efficiency initiatives without compromising customer experience or quality. ... Align regional service priorities with EMEA Sales Operations and global service initiatives.

The Customer Project Officer (f/m/d) is part of the One Solutions Organization. ... CPO is securing the right application of the Customer Project Process which regulates the solution business

the following objectives: You own the global Order-to-cash (O2C) Finance processes, which includes Customer ... business process provider in the area of O2C and will implement process performance KPIs to steer the service

Ensure every customer has a positive shopping experience by maintaining high standards in customer service ... Provide insights on competition analysis, including pricing, presentation, and customer service. ... This includes merchandise presentation, backroom, frontline, cash office, customer service, markdowns ... Comprehensive knowledge of store operations, including customer service, merchandising, people management ... Suggest recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics