256 customer service English-speaking jobs in North Rhine-Westphalia

We are looking for a Junior Customer Service Specialist - Logistics to join our team as soon as possible ... This is how You make a difference:  You ensure exclusive customer service and are the first contact person ... service?  ... Are you keen on communication and multitasking and have You already gained some experience in customer

Reporting and Data Analysis Regularly compile service reports, track equipment performance and customer ... compliance and traceability during service. ... to continuously improve product and service quality. ... to customer needs promptly, and ensure high customer satisfaction. ... Position: Technical service engineer Job Responsibilities: Equipment Installation and Commissioning

the single point of contact for customers Providing service support to customers Qualifying and log ... They are recruiting for a Customer Support Specialist to join their team on a full time, permanent basis ... Key responsibilities will include: Handling all customer support queries on products and services Being ... customer cases in CRM system Updating documentation when required Working closely with system support ... Proficiency with Microsoft Office products Experience working with CRM systems - SalesForce preferable A customer

Together with our integration and service partners, ZONTAL supports our customers globally, in any country ... maintains relationships with our existing customers, ensuring they achieve maximum value from a product or service ... , leading to customer satisfaction and retention. ... Qualifications: 4+ years as a Customer Success Manager or similar role. ... As a member of this growing team, you will report to the Director of Customer Success.

As our Customer Service Agent (m/f/d) – Timing, you are the vital link between our athletes and their ... Experience: Previous knowledge of customer care or sports events is a bonus. ... You will support the Customer Experience and Timing teams by managing all inbound queries related to ... YOUR KEY RESPONSIBILITIES Athlete Support: Act as the first-line support for all customer enquiries

operational efficiency, service quality, and overall partner/customer satisfaction. 4. ... Service Network Development: Build and expand a robust regional service network. ... support, or a similar customer-facing role within a technical or retail environment. 3. ... Proactive problem-solver with a customer-centric mindset and strong analytical abilities. 6. ... Critical Issue Management: Lead the resolution of major customer escalations and critical complaints

equipment business, ensuring exceptional customer service. ... Strong customer focus, balancing quality, delivery, and cost. ... Services, you will oversee and manage development, quality, and expediting activities for our capital and service

Collaborate with cross-functional departments to improve continuous internal & external customer experience ... Support performance driving service and KPI continuous improvement. ... Responsibilities: Service performance for both warehouse and last mile sub-contractors. ... COE team on the last mile carriers' capacity management and investigating the root causes for any service ... desirable Strong communication and coordination skills Experience of working in/with an outsourced service

operations, service delivery, sales performance, and contact centre leadership. ... experience outcomes (e.g., CSAT, NPS, first contact resolution) while balancing efficiency and service ... and compliance Oversee onboarding, training, and knowledge management to maintain readiness and high service ... organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer ... contact centre operations, team leadership, quality assurance, training, workforce management (WFM), customer

Formel D is the global service provider of the automotive industry. ... and designing REST APIs for data integration Experience with authentication methods (OAuth, API keys, service

the following objectives: You own the global Order-to-cash (O2C) Finance processes, which includes Customer ... business process provider in the area of O2C and will implement process performance KPIs to steer the service

Your mission: You are the face of Flink and consistently provide exceptional customer service.

team-first attitude Curiosity, adaptability, and a passion for learning and development Previous retail or customer-facing ... experience is an advantage, but not essential Pride in delivering high-quality service that reflects ... How You’ll Make It Happen Creating genuine connections with customers and delivering exceptional 1:1 service

Optimization: Conduct benchmarking and carrier rate negotiations to achieve an optimal cost-service ... : Build and maintain a strategic carrier network to ensure efficient transport operations. • Cost & Service ... Logistics Manager, you will drive smooth, cost‐efficient operations, steer key KPIs, and ensure top‐level service ... Performance Management: Set, monitor, and analyze key supply chain KPIs, including: Transport cost per unit Service

This position ensures the best customer service through efficiency and dedication. ... Complies with UPS appearance guidelines Excellent customer contact and driving skills Meets local age

Define and track service quality, customer experience, and capability maturity metrics. ... Anchored in the Voice of the Customer, the role ensures premium service excellence can be delivered with ... or premium service environments. ... Calm, decisive presence in high-risk or customer-critical situations. ... Strong governance discipline and service quality focus.

They are responsible for building a strong team that delivers outstanding customer service and that can ... Store leaders build an intimate understanding of their customer base, our product assortment and leverage

They are responsible for building a strong team that delivers outstanding customer service and that can ... Store leaders build an intimate understanding of their customer base, our product assortment and leverage

You will set the strategic vision, define the service catalog and operationalize the delivery model, ... take a conceptual framework (like a maturity model) and translate it into a structured, repeatable service ... Act as a hands‐on leader who is equally comfortable mentoring a team as they are leading high‐stakes customer ... with broader commercial goals and monitor the effectiveness of the program, ensuring it contributes to customer ... Consultative Sales Support: Experience partnering with Sales and Customer Success teams to position consulting

Build and continuously improve the after-sales support system, optimize handling efficiency and service ... Drawing on the parent company's strengths and experience in new energy as well as its localized service ... quality, and consistently enhance customer satisfaction and brand reputation. ... Review and validate product certification documents and customer-specific technical documentation. ... Your tasks and repsonsibilities After-Sales Support Act as the primary interface for handling customer