2624 customer service English-speaking jobs in North Rhine-Westphalia

  • Intellect Group
  • Essen
  • May 31
A passion for customer service and delivering an exceptional experience. ... Customer Service Representative Location: Fully Remote Salary: €35,000 - €45,000 Hiring: 5+ Positions ... The Role: As a Customer Service Representative, you will be the first point of contact for customers, ... Key Responsibilities: Respond to customer inquiries via email, chat, and phone, ensuring excellent service ... service.
  • Cattron
  • Krefeld
  • February 1
LogoProvide feedback to improve product reliability and performance based on customer interactions. ... Gather and document customer feedback regarding product performance and user experience to contribute ... all Cattron products Ability to conduct a needs assessment to determine accurate understanding of customer ... May require some occassional travel to customer sites when requiring design specific solutions.  
  • RENOIR
  • Nordrhein-Westfalen
  • May 19
Service Management to lead a critical transformation in its customer service function. ... the Head of Customer Service to define and implement end-to-end customer journey strategies.Leverage ... Interim Transformation Director - Customer Service ManagementEngagement Type: Interim (with a potential ... management, data-driven decision-making, and the ability to deliver end-to-end customer service strategies.Attributes ... service function and make a lasting impact.
  • NTT
  • Düsseldorf
  • July 15
LogoContributes to service development: Provides knowledge and contributes to the development of new go-to-market ... Knowledge, Skills, and Attributes: Solid understanding of multi-vendor service integrations, cross-functional
  • Aggreko
  • Dorsten
  • July 11
LogoWe’re looking for a Customer Service & Inside Sales Lead , to be based in our Dorsten office. ... Promote collaboration between sales and operations to align strategies and enhance customer engagement ... Oversee and support the performance of inside sales and customer experience teams, ensuring all objectives ...   What you’ll do: Develop and execute short and long-term strategies to deliver an exceptional customer ... quality while maintaining high levels of motivation and engagement Strong business acumen with a customer-focused
  • Etex Group
  • Beckum
  • May 3
of our customer service teams globally. ... In this role, you will be responsible for building the strategy to further improve our customer service ... working in customer service management, with a proven track record of driving value creation initiatives.Ideally ... Service Value Creation where you will play a pivotal role in leading the transformation and development ... Service.Cultivate a service culture that positions us as the preferred and reliable partner, fostering
  • A&O IT Group
  • Düsseldorf
  • April 25
service levels are met, customer satisfaction is achieved, and maintain commercial control. ... Join to apply for the Service Delivery Manager role at A&O IT Group.As Service Delivery Manager (SDM) ... You will develop and maintain excellent customer relationships at all levels, ensure all contractual ... documents.Responsibilities:Serve as the essential link between A & O and the clientDevelop and maintain excellent customer ... limitsComply with company processes and support audits and quality assuranceEssential skills:Experience in a customer-facing
  • FirstRand Bank Limited
  • Bochum
  • November 6
Logoprocessing their requests Achieve net profit growth for business Achieve the delivery of exceptional customer ... Manage the growth of active customer Account Base to increase client base Maximise cross sell opportunities ... Provide accurate and reliable sales and service statistics. ... Description To provide the customers with excellent service by ensuring that they are served ... service efficiencies Compliance with procedures and processes contained in the Golden Rules.
  • GEA
  • Duisburg
  • May 23
Experience Transformation Leader to ensure service processes are optimized for customer success.Promote ... Your goal is to enhance customer response and request resolution times increase employee satisfaction ... automate processesensuring our business operations are focused on enhancing operational efficiency and customer ... BPM) community ensuring alignment with the overall GEA process landscape .Work closely with the LPT Customer ... and ensure consistent outstanding service.
  • Stepstone GmbH
  • Düsseldorf
  • May 23
Logoteams (Commercial Enablement, Lead Management, Customer Service, CX) and technical teams (Marketing Analytics ... from Data Science and Engineering to predict customer behaviour Create automated data processes to ... improve efficiency in sales, service and lead management Collaborate closely with both commercial ... service and lead management Build, implement and maintain machine learning models together with colleagues ... in-depth analysis to identify trends and drivers, providing actionable insights to support sales steering, customer
  • Claire's
  • Cologne
  • August 28
Logoservice: delivering the finest level of customer service Store operations: keeping the store running ... Service Ability to analyze sales reports and strategically problem solve Ability to stand during ... through driving sales and more Sales and profit: achieving store targets through driving sales Customer ... stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ... understanding of mathematics and strong reading comprehension skills Understands the importance of Customer
  • European Tech Recruit
  • Düsseldorf
  • May 22
Responsibilities :Install, service, and maintain Canon steppers and scanners at customer sites.Provide ... and ensuring customer satisfaction through high-quality service delivery and professional communication.Key ... We are recruiting on behalf of our client for a highly skilled Senior Service Technician with expertise ... This role involves providing both onsite and remote technical service, supporting junior technicians, ... degree in Electronics / Mechanical Engineering (preferred).Experience : Minimum 4–6 years of hands-on service
  • Cognigy
  • Düsseldorf
  • May 20
About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform ... and employee service that is loved by everyone. ... award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service ... Customer Engagement – Participate in architecture/security discussions with customers when needed. ... to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer
  • cleverbridge
  • Cologne
  • May 16
LogoWe leverage deep eCommerce expertise to orchestrate and automate frictionless self-service transactions ... Cologne / Remote Cleverbridge makes it easy to maximize customer lifetime value. ... across the entire customer journey, empowering customers to purchase, renew, and expand subscriptions
  • A. Berger GmbH
  • Krefeld,
  • May 5
Logoservice to provide customer-centric solutions Degree in business administration, marketing or ... drive sales growth Working closely with internal teams such as marketing, product development and customer
  • Eppendorf Vertrieb Deutschland GmbH
  • Köln
  • May 14
LogoYou collaborate with other sales team members, marketing, and customer service to achieve sales goals ... You have a customer-centric mindset. ... You have demonstrated sales record successes and have built sustainable customer relationships. ... You ensure customer satisfaction post-sale and identify opportunities to sell additional products or ... you develop sales according to our Go-to-Market strategy and implement a sustainable and efficient customer
  • Rhenus Group
  • Holzwickede
  • May 18
LogoThe Rhenus Group is one of the leading global logistics service providers. ... Coordination & Communication: Coordinating all customer-related sales activities and ensuring transparent ... : Working closely across functions with global teams and business units to address and solve global customer ... Management: Collecting key information and maintaining a comprehensive global overview of all aspects of the customer
  • BJT Pack Group-LockedAir&LockedPaper
  • Rheinbach, North Rhine-Westphalia
  • June 1
Job Title: Field Service Technician (m/f/d) – Technical Support & Customer Service Employment Type: Full-Time ... -Ensure compliance with safety protocols and service timelines. ... -Manage service records, inventory (tools/spare parts), and warranty documentation.
  • BV Germany GmbH
  • Düsseldorf
  • June 4
LogoYour opportunity Meet performance expectations and provide excellent customer service to ensure customer ... relationships Deliver excellence in customer service in alignment with the company standards Who ... and service attitude and high flexibility to adapt to several types of Customers Sales experience ... you are Native speakers as an advantage Work experience at least 1 to 2 years Excellent customer ... stores Contribute to build team working sharing information and best practices Collect and update customer
  • Power Diagnostix Systems GmbH
  • Aachen
  • May 28
LogoFamiliarity with international customer requirements and on-site technical support. ... This dynamic role requires deep technical competence, customer orientation, agile problem-solving, and ... Work closely with technical sales and project teams to interpret customer-specific requirements, ... Troubleshoot software issues related to data handling, UI, connectivity, or customer IT restrictions. ... Document features, manuals, and specifications with clarity and consistency Customer-Centric Customization
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