1531 customer service English-speaking jobs in North Rhine-Westphalia

Develop and implement customer service strategies that enhance the customer experience and align with ... Proven experience in leading and developing customer service teams. ... Experience with CRM tools and customer service software (e.g., Zendesk, Salesforce, Freshdesk). ... Utilize CRM systems and other tools to track and report customer service metrics, providing regular reports ... service management role, preferably within an e-commerce or retail environment.

Strong collaboration and customer centric mindset. ... Lead Innovation Efforts: Explore and introduce innovative solutions to improve customer loyalty, engagement ... defining the global strategy for our software and mobile applications while driving innovation to enhance customer ... Engineering, and/or Business Administration Minimum of10 years of experience in digital transformation within customer

to customer service The ideal candidate has: Customer support experience with background in the Energy ... service assistants Handle customer complaints or any major incidents Keep accurate records of discussions ... or correspondence with customers Analyze statistics or other data to determine the level of service ... service procedures, policies and standard Work with senior managers to discuss possible improvements ... company provides Develop feedback or complaints procedures for customers to use if applicable Improve customer

methods & tools.Ideally 5+ years of experience in customer service for technical industries.Experience ... , installations.Invoicing service and spare parts based on service reports.Monitor service/parts orders ... PA customer account management (tele-sales).Report all activities & customer data in CRM (C4C) system ... Roles and Responsibilities: Commercial support for PA Field Service Technicians and PA Sales Specialists ... ideally longstanding (>5-10 years) of practical experience as an Associate in Sales.Customer- and service

Supply Chains and enable our customer to achieve the desired service level in the aftermarket while ... They want outcomes and experiences and when service is required, only the best service experience will ... Servigistics solution includes both SPM (Service Parts Management) as well as SPP (Service Parts Pricing ... The main focus will be on SPM.You will lead and facilitate customer teams to optimize ways in which the ... Supply Chain domain.You will provide training to customer regarding the Servigistics solution.You may

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47. 000 pioneers around the globe.

operational relationship: develop & nurture excellent customer satisfaction.Understand customer at local ... centric Account Service Team (AST) operational model driving best-in-class TCE and Quality. ... managing issues that could impact service delivery, identifying and driving transformation optimization ... model and is the principal contact for all service operational and tactical issues for the client and ... responsible for leading delivery of all high value and in-scope contracted services across all involved service

Job Description Join our QA team to support integration of FSD companies into the Quality Management System of METRO. Your tasks: You will be responsible for a cluster of FSD companies as a Regional QA (setting up a proper and efficient QA organization and QA objectives, follow up on KPIs and objectives implementation, collecting and analysis Company Profiles, etc.

Our strong focus to maintain and increase our market share in the Netherlands creates an opening as Service ... distribution as well as train our dealers’ technicians as to spare parts management Assume responsibility for service ... Good technical understanding, knowledge in hydraulics and electronics Several years of experience in a service-oriented

resources, and the dealer network throughout Europe to manage, troubleshoot, and resolve end-users service ... dealers across Europe.Visit dealers and/or end-users as needed throughout Europe.Organize and carry out service ... industry, particularly with CNC milling machines.Skilled in communicating with end-users, performing field service

What you will doThis pivotal role reports to the Director of Service Operational Excellence within the ... You will lead and implement process and application enhancements across service operations in Europe, ... These tools include (but not limited to) Service CRM applications, technician sales lead management, ... operations management will be key as you collaborate closely with regional teams, program teams, and EMEALA service

models that reward performance as well as 30 days’ annual leaveEmployee discounts with numerous online service ... KGYour role Developing, expanding and maintaining existing customer relationshipsActive customer acquisitionNegotiating ... prices and contractual terms with customersDeveloping and managing the holistic offer processEnsuring customer ... entry and order handling in cooperation with internal interface departmentsMonitoring and updating customer ... English and, ideally, Spanish, Portuguese and FrenchExcellent communication skills and strong focus on customer

models that reward performance as well as 30 days’ annual leaveEmployee discounts with numerous online service ... KGYour role Developing, expanding and maintaining existing customer relationshipsActive customer acquisitionNegotiating ... prices and contractual terms with customersDeveloping and managing the holistic offer processEnsuring customer ... entry and order handling in cooperation with internal interface departmentsMonitoring and updating customer ... in MS OfficeExcellent level of English and DutchExcellent communication skills and strong focus on customer

We keep adapting our products and business model to meet changing customer needs.

We keep adapting our products and business model to meet changing customer needs.

We keep adapting our products and business model to meet changing customer needs.

We keep adapting our products and business model to meet changing customer needs.

We keep adapting our products and business model to meet changing customer needs.

We keep adapting our products and business model to meet changing customer needs.

As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment.