128 customer service English-speaking jobs in Cologne

Your mission: You are the face of Flink and consistently provide exceptional customer service. ... Flink is the leading quick-commerce delivery service for supermarket products in Germany and is experiencing

Join Hilton as a Guest Service Assistant. This full-time role supports delivering exceptional guest experiences within an award-winning workplace culture.

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

ensure seamless customer delivery. ... Projects (m/f/d), you will take global responsibility for the successful delivery of customer implementation ... Informationen unter: [+49] 67 42 87 27 0 THE POSITION - This is what we are all about As Vice President Customer ... Act as Executive Sponsor for strategically important customer projects and serve as a trusted advisor ... Collaborate closely with Sales, Product Management, Customer Success and other business functions to

Customer Success Manager. ... Team Composition: Customer-facing team supporting a portfolio of around 20 accounts, working closely ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... with experienced Customer Success Managers, as well as internal teams including Product and Analytics ... Eagerness to learn, proactively drive customer success, foster adoption, and grow into a fully-fledged

We will not sugarcoat it: combinatorial search is unpredictable, customer data arrives messy, and some ... You work with our math and OR team to translate real customer problems into models, and you develop the

- We have an exciting opportunity for you to join our team as a Ops Service, Quality and Process Associate ... Specialist within the a newly formed department under the European Global Trade Service organization. ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... as well as Planning and Engineering, Compliance, Regulatory and other functions in order to improve service

You’ll operationalize a maturity-model-based service catalog, drive a differentiating consulting methodology ... in the SoSafe Maturity Model and Strategic Steering approachDefine and operationalize the consulting service ... valueBridge field feedback with Product and Marketing to optimize offeringsCollaborate with Sales and Customer ... analytical skills to demonstrate ROI and progress against benchmarksExperience partnering with Sales and Customer

annual leavelead high-impact global deliverycollaboration with international teamscutting-edge digital service ... This is a chance to shape customer-centric protection solutions at scale within a global delivery context ... solutionsculture of ownership and customer-centric outcomes VerantwortungsbereicheLead the device-protection ... cases to senior stakeholdersHands-on experience with device protection, extended warranty, or similar customer

Full-time Department: Service Centre Who We Are AmaliTech is a global consulting and technology services

where appropirate in accordance with SCOR’s underwriting philosophy, risk appetite and agreed client service ... research, and assisting with the development of underwriting solutions that enhance client value and service ... actively in client visit programmes, fostering strong relationships and delivering a high standard of service

You will set the strategic vision, define the service catalog and operationalize the delivery model, ... take a conceptual framework (like a maturity model) and translate it into a structured, repeatable service ... Act as a hands‐on leader who is equally comfortable mentoring a team as they are leading high‐stakes customer ... with broader commercial goals and monitor the effectiveness of the program, ensuring it contributes to customer ... Consultative Sales Support: Experience partnering with Sales and Customer Success teams to position consulting

You provide metrics-as-a-service. ... reporting, APIs (Metrics-as-a-Service), and AI-driven access via MCP or Chat interfaces. ... reporting, APIs (Metrics-as-a-Service), and AI-driven access via MCP or Chat interfaces. ... grow, the company increasingly needs prepared, standardized data products – the data basis for self-service ... grow, the company increasingly needs prepared, standardized data products – the data basis for self-service

You provide metrics-as-a-service. ... reporting, APIs (Metrics-as-a-Service), and AI-driven access via MCP or Chat interfaces. ... grow, the company increasingly needs prepared, standardized data products – the data basis for self-service ... standards and dimensions with the Finance Data Domain team and work with the Data Platform team as your service

teams, you will help define how a modern retail media platform leverages first-party data, trusted customer ... models, and measurement frameworks in collaboration with Data & AI teams Shape the advertiser self-service

underwrite mortality and disability cases, including complex ones, aligned with SCOR’s philosophy and client service

optimize a global Salesforce platform for ~4,000 users across ~40 countriesAdvise Sales, Marketing, and Customer ... Service on Salesforce functionality to meet business needsLead agile development (Scrum) with stakeholdersAnalyze

You provide metrics-as-a-service. ... reporting, APIs (Metrics-as-a-Service), and AI-driven access via MCP or Chat interfaces. ... grow, the company increasingly needs prepared, standardized data products – the data basis for self-service ... standards and dimensions with the Finance Data Domain team and work with the Data Platform team as your service

Overview As Global KYC Manager, you own the PEP and sanctions screening framework and shape customer ... and streamline KYC and enhanced due diligence requirements across global marketsDevelop and maintain customer ... including PEP and sanctions screeningExperience building and managing screening frameworks alongside customer

ERP system, HR system,travel tools and Global Service Desk. ... Manage and oversee external service providers in day-to-day operations. ... ITBS is a team that consists of service managersfor different enterprise applications, e.g. our internal