669 customer service English-speaking jobs in Düsseldorf

Responsibilities Lead and manage the customer service team to deliver high-quality service and support..Develop and implement customer service policies, procedures, and standards to optimize service delivery..Monitor and analyze customer service metrics, such as response times, resolution rates, and customer..Commitment to continuous learning and professional development in the field of customer service...Job Title : Customer Service Manager Location : GAP 15, Graf-Adolf-Platz 15, 40213 Düsseldorf, Germany

service, increasing customer satisfaction, and supporting employees in real-time...About Cognigy Cognigy is revolutionizing the customer service industry by providing the most cutting-edge..Its award-winning solution empowers businesses to deliver exceptional customer service that is instant..and employee service that is loved by everyone...perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer

5+ years proven experience in IT Business Continuity Management (BCM), Disaster Recovery (DR), or Service..Support METRO entities in developing and maintaining comprehensive IT Business Continuity (BC) and Service

YOUR ROLE Be responsible for all dimensions of continuous improvement initiatives within Customer Service..customer and market research and analysis techniques on customer feedback Build customer’s trust &..Experience (CSX) organization in Adhesive Technologies, adopting customer centricity mindset within..satisfaction Utilize customer relationship management system’s data, identifying standard issues and..of edge solutions and making best use of internal capabilities within strategic guidelines to drive customer

As a Customer Analyst within Picnic Germany, your role is twofold: on one hand, you're using your..areas Targeting analytics in order to build the right models for customer reach and conversion..You can be working on topics like: Customer acquisition analytics for the existing and new expansion..Analytics | Data | Consulting | SQL | Python | Impact | Optimization | Customer Analytics Commitment

journeys, service blueprints etc...About the Customer Experience & Innovation Team at Publicis Sapient We are a group of super-smart people.., more complex projects or engagements - from discovery to release personas, as-is and future state customer..and guiding their development in the discipline An outstanding portfolio of work demonstrating strong customer..people and 53 offices worldwide, our experience spanning technology, data sciences, consulting, and customer

plan and execute user research projects, including usability tests, interviews, surveys, personas, customer..Design Thinking and agile ways of working A convincing track record that shows your ability to move from customer

service, and SDS/label etc., to ensure alignment and coherence in sales and marketing efforts Prepare..awareness Conduct market research to stay abreast of industry trends, competitor activities, and customer..cross-functionally with internal teams as well as with MCCLS HQ in Japan such as product development, customer..communication and negotiation skills You work independently and in a structured manner with a high degree of service

We ensure high levels of customer service globally from our extensive network of about 1,000 locations..service technicians...The company’s most important business line is the service business proudly provided by around 25,000

Senior Consultant Client Service – International [m/f/d] Media Consulting Professionals Your new..Strategic and operational media and communications consulting including budget management Independent customer..clients and the market Extensive know-how in the areas of presentation, conception, coordination and customer

and service orientation Profound analytical skills At Uniper, we are pro-actively transforming..and presentation skills Reliability, self-driven mentality, and a result driven mindset Strong customer

The goal is to drive service success that improves customer satisfaction, maximizes customer retention..We are looking for a motivated Technical Field service technician to deliver the desired customer service..and customer support during field visits or dispatches Support on site installations either in person..and protocols Cooperate with technical team and share information across the organisation Comprehend customer..remotely Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service

Troubleshooting knowledge & skills • Degree qualification or equivalent experience • Good understanding of ITIL/Service..arena • Face-to-face customer engagement skills • Excellent written, oral and presentation skills •..years of Office 2016/M365 Apps related experience covering the following • Experience in the enterprise customer..Management • Passion for new innovative technology and drive customer transformation • Demonstrate effective..to deliver presentations and discuss complimentary products at a solutions level • Ability to handle customer

Why Mint Service Desk?..Join Mint Service Desk as a Project Manager and Ignite Your Career!..Mint Service Desk is looking for a skilled Project Manager to join our team.

minimum 2 languages (English and local language) Teamwork Skills—coordination, communication and customer..service skills Product Knowledge—the individual must have knowledge of Zippo's products and services

As a key customer advocate within the Customer Success team, the Customer Success Manager will be responsible..insightsPartner with marketing to develop customer stories, case studies, and client references based..with internal teams to drive alignment, understand customer perceptions, and partner together to exceed..customer expectationsWork closely with Sales, Support, Product and Professional Services teams to track..root cause and remediation plans to address client issuesPartner with sales to drive alignment for customer

Success Expert RESPONSIBILITY:•Support setting up the service at the new facilities; Provide guidance..and training to clients’ operators to make sure the service has been operating effectively and provided..knowledge internally•Gather insights and identify the area of improvements or enhancement for better service..proactively work on and drive the collaborative process of problem solving•Interest in Autonomous Mobility Service..A scale-up within the mobility industry seeks a Customer Success Expert who has extensive experience

ManageEngine (Division of Zoho Corporation) offers enterprise IT management software for your service..are passionate about technology, possess excellent communication skills and thrive in a fast-paced, customer-focused..to stay up to date on ManageEngine product and feature updates. ● Engage with existing ManageEngine customer..technical knowledge of infrastructure technology solutions, including IAM, PAM, IT Security and IT service

success mission is to increase and maximize value for the customer and Infor, ensuring that customer..owner of the customer within Infor, aligned throughout the customer journey serving as the main executive..• Travel expectations (Europe) in direct customer engagement up to 30%...Industry & Solution Strategy (m/f/d) Location : Germany – home or office based About Infor Infor’s customer..strategic objectives and business outcomes are realized.The Customer Success Executive (CSE) is a crucial

package At least 5 years of experience in Accounting Experience in working in a Financial Shared Service..including expansion of the outsourcing scope Steering, performance monitoring and support of the external service