261 customer service English-speaking jobs in Düsseldorf

Position Description Are you passionate about delivering outstanding customer service in life sciences ... costs and elevate the customer experience. ... and installation failure rates to improve customer satisfaction and operational excellence ... - You track and drive key service performance indicators (KPIs) such as NPS (net promoter score) ... - You ensure that service and support requirements are embedded and documented compliantly throughout

; Promote a customer-centric mindset across all service partners and internal service teams; Act as a ... Continuous Improvement & Customer Experience Drive continuous service innovation and enhancement initiatives ... Service Partner Network Strategy & Management Lead the development and expansion of our European service ... Service Process & KPI Excellence Design and optimize end-to-end after-sales service processes across ... with business growth; Work in tandem with Head of Service Manager (leads the Service Manager team) to

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our

(Commercial Enablement, Lead Management, Customer Service, CX) and technical teams (Marketing Analytics ... and maintaining predictive models focused on customer behavior Create automated data processes to ... service and lead management Collaborate with Data Science and Engineering teams to assist in building ... improve efficiency in sales, service and lead management Collaborate closely with both commercial teams ... detailed analysis to identify trends and drivers, providing actionable insights to support sales steering, customer

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform ... award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service ... integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer ... include Deliver Impactful Software Solutions – Develop and deploy high-quality software that meets customer

Your opportunity Meet performance expectations and provide excellent customer service to ensure customer ... relationships Deliver excellence in customer service in alignment with the company standards Who you ... are Native speakers as an advantage Work experience at least 1 to 2 years Excellent customer and service ... procedures Keep stock info updated and follow store-to- store transfer request procedures Cultivate customer ... the stores Contribute to build team working sharing information and best practices Collect and update customer

We are looking for a motivated Service Technician to provide the desired level of customer service. ... Our aim is to provide a successful service that improves customer satisfaction, maximizes customer retention ... reports and process documentation Understanding customer requirements and making appropriate recommendations ... support  Diagnosis of faults or technical problems and search for suitable solutions Preparation of service ... Experience in the fire service industry is mandatory Excellent interpersonal, verbal, and written communication

Manager Polymers, you will acquire new businesses in the EMEA region through technical promotion and service ... daily business • You provide feedback to management on market competition, pricing strategies, and customer

service. ... customers with innovative products and technologies and to establish continuously higher benchmarks of customer

Strong service and customer orientation and excellent communication skills.

Spirit & Mindset: Strong customer and market orientation, analytical & strategic skills as well as a ... customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service

Service Desk Management Support: Proactively handle issues and service requests related to digital ... Assist in defining preventive and corrective action plans to improve service reliability and user satisfaction

by day, our Tech & Product Team of about 400 experts pursues the goal of creating the best possible customer ... governance practices, including effective permission structures and asset management processes You are a service-oriented

and customer experience. ... In a nutshell our Customer Success team ensures a healthy and mutually beneficial customer relationship ... Job Description The Basware Customer Success team is a global organization ensuring high-quality delivery ... Our Customer Success team works closely with our customers creating joint success plans, offering practical ... We are seeking a highly motivated and experienced Customer Success Manager (CSM) to join our growing

With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we ... Strong service orientation, attention to detail, marketing ambition, and the ability to perform under

Collaborate with pre-sales, R&D and testing teams to address customer requirements, pain points, and ... plans, allocate resources, monitor timelines/budgets, and ensure compliance with quality standards and customer

User-focused mindset: A strong desire to build products that solve real customer problems. ... Join a purpose-driven fintech where your product decisions directly influence business success and customer ... product vision and strategy: Own a key domain and develop a roadmap that aligns with business goals and customer

Lead initiatives to improve service revenue, contract penetration, and customer retention.  ... Identify and implement innovative service models and technologies to enhance customer experience and ... Your mission will be to elevate service performance, drive customer satisfaction, and contribute to business ... , and customer satisfaction standards.  ... operations, with a strong strategic and customer-facing component. 

Customer Support Operations : Oversee ticket handling, ensuring SLAs (Service Level Agreements) and KPI ... Implement training programs to improve technical skills and service quality. ... To maintain high availability and service quality, we are building a 24/7 follow-the-sun support model ... Experience with automation tools (e.g., chatbots, AI-driven ticket triage, or self-service portals) . ... Drive automation initiatives, such as chatbots and self-service knowledge bases, to improve efficiency

health-related services such as medical check-ups, Sabbaticals, a lifetime working time account, a family service