931 customer service English-speaking jobs in Berlin

We are a leading financial advisory company providing comprehensive financial services for individual clients. Services offered comprise all aspects of consumer insurance, annuities, savings and financing solutions, as well as mutual funds. Individuals with entrepreneurial abilities and an interest in self-employment would be ideal for this position. We are looking for motivated people to work as self-employed financial advisors in Germany. You can join our team of passionate and entrepreneurial professionals, whether you want to kick off your career or have already successfully started it and are now looking for the next challenge.

Job Description Build and own Metrify’s digital-first customer service architecture – no traditional ... Operations / Customer Service Leadership, ideally in mobility, logistics, or tech-driven B2C environments ... Proven success in building digital service models (chatbots, self-service, automation) rather than classical ... call-center setups Strong understanding of process design, claim management, and service automation ... automated processes for inquiries, claims, and issue resolution (e.g. chatbot, “claims per click”) Define service

Job Description Build and own Metrify’s digital-first customer service architecture – no traditional ... Operations / Customer Service Leadership, ideally in mobility, logistics, or tech-driven B2C environments ... Proven success in building digital service models (chatbots, self-service, automation) rather than classical ... automated processes for inquiries, claims, and issue resolution ( chatbot, “claims per click”) Define service ... call-center setups Strong understanding of process design, claim management, and service automation

Additional day of annual leave for each year of service. ... segment - the team behind N26's customer verification products. ... About the opportunity We're looking for 2 talented Backend Engineers to join our Customer Identity

with business demands and within agreed SLAs Provide SLA 1 Class Support for the Workload Automation Service ... services delivered by different teams in the Workload Automation domain Identify potential risks to service ... and enhancing Workload Automation processes, implementing best practices and standards to optimize service ... Workload Automation and IT Operations Basic experience with Workload Automation Tools Deep knowledge of service

Success (m/f/d) to join and lead the Customer Success & Service Operations at one of our Ecosystem Companies.As ... a Head of Customer Success, you’ll design and scale a best-in-class customer success organization, blending ... Success, Account Management, or Service leadership, ideally in B2B commerce.Proven experience building ... operational excellence, data, and AI-driven service automation to deliver exceptional client experiences.Join ... orchestration.In this role, you’ll:Build and lead the team: hire, coach, and scale a top-tier CS & Service

Job Description We are seeking a skilled Logistics Operations and ERP Fleet Management Specialist to oversee and optimize our logistics processes and manage our fleet through ERP systems. The ideal candidate will be responsible for coordinating transportation activities, ensuring efficient fleet utilization, and leveraging ERP tools to enhance operational efficiency.

Providing KPI based regular IT service portfolio reporting (e.g. ... of the IT Service Portfolio, covering current, future and end-of-life services. ... The IT Service Portfolio Manager (m/f/x) is located within Corporate IT of the company group. ... IT service delivery in line with business criticality on a cross-functional, global scale.  ... The IT Service Portfolio Manager is responsible for the structure, documentation and strategic alignment

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career?

Evaluate and document various aspects of the dining experience, including: Customer service quality Cleanliness ... Prior experience in hospitality, food service, or auditing is a plus. ... Key Responsibilities: Conduct undercover visits to restaurants & Hotels as a typical customer. ... with a passion for hospitality and a keen eye for detail to evaluate restaurant/Hotels operations and customer ... In this role, you will visit designated restaurants/hotel anonymously, assess specific service and quality

Service Support Advisor At the world market leader in energy technology, you will contribute to keeping ... services You coordinate schedules and monitor progress during processing, commissioning, and field service

of six specialized companies, including a multi-benefit provider (Probonio), leasing and insurance service ... Als Dienstrad-Anbieter fördert der Bikeleasing-Service nachhaltige und sozial gerechte Mobilität und ... responsibility for modernizing critical business processes, including the migration of core services to a service-oriented

refer to the Terms and Conditions section of this vacancy announcement).Job DetailsJob Title : Head of Customer ... initiatives.Accountabilities / ResponsibilitiesOversee and provide direction to members of the data & customer ... transformation to visualization and analysis.Drive the development of ShareTheMeal’s analytics stack & customer ... ensure objectives are met.Evangelise the value of data at ShareTheMeal.Drive operations of the data and customer

Your Profile 5+ years in Customer Success, Account Management, or Service leadership, ideally in B2B ... & Service Operations at one of our Ecosystem Companies. ... We’re looking for an experienced Head of Customer Success (m/f/d) to join and lead the Customer Success ... As a Head of Customer Success, you’ll design and scale a best-in-class customer success organization, ... blending operational excellence, data, and AI‑driven service automation to deliver exceptional client

You’ll lead and train a high-performance Customer Success & Service team - and simultaneously build the ... Who You Are 5+ years in Customer Success, Account Management, or Service leadership, ideally in a B2B ... What You Will Do Build and lead the team: hire, coach, and scale a top-tier CS & Service organization ... Drive reactivation: follow up on dormant buyers and coordinate with Sales to turn service into revenue ... Team performance: CS & Service team trained, scaled, and operating on visible KPIs with full ownership

You’ll design the Customer Success function from scratch — covering Customer Success Management, Implementation ... Your missionWe’re hiring a Head of Customer Success to build and lead our post-sale organization for ... base.Design and scale the Customer Success organization — structure, roles, processes, and KPIs.Build ... across Product, Engineering, and Leadership.Your profileWhat You Bring8–12+ years in Customer Success ... the customer journey: onboarding, adoption, value realization, renewal, and expansion.Partner with Sales

product requests resources, maintaining a knowledge base, and implementing initiatives that improve service ... and product team alike.As our Customer Success Manager you will..Take full ownership of our customer ... satisfaction.Develop and execute strategies to enhance our customer experience, such as driving new ... and user needs while keeping the bigger picture in mind.You...3-5 years of Customer Success experience ... Success Manager that takes our Customer Success initiatives to the next level, and inspires our customers

Be a technical leader in transforming customer service operations. ... Familiarity with AI tools in customer service environments (e.g., Copilot, chatbots). ... service platforms. ... re looking for a Microsoft Dynamics 365 Technical Consultant to drive the technical evolution of our customer ... Deploy and fine-tune AI-driven tools such as Copilot, chatbots, and virtual agents to enhance customer

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

In-depth understanding of ITIL/Service Management and new technology adoption. ... Handle customer-critical issues and excel in challenging situations. ... Develop and maintain strategic, ongoing customer relationships to gain trust and respect. ... Qualifications: Proven experience in an enterprise customer environment with excellent engagement skills