723 customer service English-speaking jobs in Berlin

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  • Pliant
  • Berlin
  • September 15
LogoExperience with automation/AI tools in customer service. ... Customer-Centric Mindset: Deep passion for customer advocacy, with experience embedding a service-first ... What you'll bring Experience: 8–10 years in customer service, customer success, or operations, including ... Scale the team in line with customer base growth while maintaining best-in-class service levels. ... Continuously assess service channels, technologies, and customer needs to identify opportunities for
  • HelloFresh
  • Berlin
  • September 24
Logothe HelloFresh customer relationship from reactive resolution to proactive, trust-building service. ... JOB DESCRIPTION About the Role Within Global Customer Experience (GCX), our mission is to advance ... You will own one of the most financially material and customer-sensitive levers in the business. ... The Associate Director, Customer Compensation & Policy is responsible for the global strategy, architecture ... heart of that mission: it is the mechanism through which the business acknowledges failures, restores customer
  • Siemens AG
  • Berlin
  • September 18
  • part-time
LogoReporting to the Electrification & Automation Customer Service Head, the Head leads through a global ... long-term customer partnerships through service agreements, operations and maintenance contracts, and ... matrix, develops regional Customer Service leaders, and drives results through influence, commercial ... Develop, coach and mentor Customer Service leaders across regions, strengthening the global leadership ... Service.
  • SIXT Germany
  • Berlin
  • September 30
Logoproviders within the Customer Service department. ... delivery within a BPO or customer service environment. ... At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. ... actionable improvements that directly maximize customer satisfaction and operational excellence. ... escalation processes to resolve issues swiftly and effectively, including strong complaint handling and customer
  • 8310 Germany - Genesys Cloud Services Germany GmbH
  • Berlin
  • September 23
Our platform connects people, systems, data and AI to help organizations deliver more personalized service ... , improve operational efficiency and build stronger customer relationships. ... At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration ... We are looking for individuals with subject matter expertise in AI-powered customer experience, a proven ... Minimum experience Strong subject matter expertise in AI, pre sales, and customer experience technology
  • CA Customer Alliance GmbH
  • Berlin
  • July 22
LogoAbout Us At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture ... support our team in developing and executing our sales strategy while learning how to build lasting customer ... events and trade shows What You Bring Motivation & Willingness to Learn: Genuine interest in sales, customer ... Maintain and regularly update the pipeline in our CRM system to ensure accurate forecasting Represent Customer ... learning and continuously grow Experience: Some hands-on experience in sales, business development, or customer-facing
  • BYD Europe
  • Berlin
  • July 22
Perfected experience in a customer service or after-sales service role before. ... Fill the complaints from customer to OSP system. ... Feedback the complaints of customer to battery factory internally. ... Provide the technical support for the representative of factory of customer.
  • Miss Moneypenny Technologies GmbH
  • Berlin
  • July 22
LogoWe're building a new category and a new service layer for customer success. ... not another loud tech company shouting for attention, we're building tech that transforms everyday service ... You own whether the customer gets what they came for. ... Either way, your insight into the customer is what makes growth possible. ... This is an individual contributor role with real ownership of customer outcomes.
  • KUMMUNI
  • Berlin
  • September 6
  • student
  • no experience
Logoservice. ... satisfaction, analyzing data to identify opportunities for growth, and providing exceptional customer ... be responsible for managing and developing relationships with key accounts, ensuring high levels of customer ... Skills and Account Management skillsKey Account Management and Key Account Development skillsCustomer Service
  • Shine
  • Berlin
  • October 7
LogoWhat you will do Build our customer service tech stack Design and build the customer service ecosystem ... Design and improve operations Improve customer service processes from end to end, from the first customer ... Manager to shape how our end-to-end customer service stack and processes will work for years to come ... We design and optimize processes, tools, and automations that make customer service scalable, efficient ... Why you'll love it Real ownership: you will shape our customer service stack and operating model, with
  • Confidential
  • Berlin
  • October 13
As a specialized service unit we ensure a high level of customer orientation and we design our services ... You serve as a point for contact for different units such as IT, supply chain and customer service regarding ... We focus on digital and customer-focused solutions, to create services for future. ... information about our application process can be found here and in our Q&A video ABOUT US As an international service
  • Zendesk
  • Berlin
  • September 21
Logoservice, self-service, workflow automation, or conversational experiences. ... Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every ... We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer ... Use customer research, product usage, support signals, and market insights to identify opportunities, ... product design experience creating consumer or B2B SaaS applications — experience designing enterprise customer
  • Jimmy Choo
  • Berlin
  • October 3
Logoservice. ... service, and fashion. ... Support the team in managing the client database ensuring customer loyalty. ... Providing a consistent example of the glamorous, luxury lifestyle image of Jimmy Choo through customer ... You will have demonstrable leadership capabilities and sound knowledge of the luxury market, customer
  • SoiCo GmbH
  • Berlin
  • August 7
  • part-time
  • hospitality
LogoProviding warm and professional customer service. ... Training in coffee, matcha and service. A supportive and international team. ... Stays calm during busy service. Communicates openly and works well within a team.
  • CareerWallet
  • Berlin
  • October 14
As a specialized service unit we ensure a high level of customer orientation and we design our services ... You serve as a point for contact for different units such as IT, supply chain and customer service regarding ... We focus on digital and customer-focused solutions, to create services for future. ... information about our application process can be found here and in our QA video ABOUT US As an international service
  • HomeToGo
  • Berlin
  • September 23
  • visa sponsorship
LogoPossess 5+ years of hands-on Salesforce Administrator experience, with deep expertise in Sales and Service ... you will help scale, optimise and embed Salesforce as a key platform for Interhome’s operational and customer-facing
  • Jadeer
  • Berlin
  • August 30
  • remote work
LogoExperience selling multiple BPO service lines, including customer service, technical support, HRO, or ... driving the full sales cycle and developing new business opportunities for BPO services, including customer ... service, technical support, HRO, and Agentic AI support services, with a focus on the healthcare, retail
  • Flink
  • Berlin
  • October 9
  • warehouse
LogoYour mission: You are the face of Flink and consistently provide exceptional customer service.
  • Approach People Recruitment
  • Berlin
  • August 12
LogoProficiency in using customer success software and tools. ... Strong problem-solving abilities and customer-oriented mindset. ... Monitor customer health and identify upselling or cross-selling opportunities. ... Proven track record of exceeding customer satisfaction and retention targets. ... Provide feedback to internal teams on customer insights and product improvements.
  • Lieferando
  • Tempelhof
  • October 7
Every time a customer decides where to order, they're picking a side. ... At the heart of the JET Customer League are our values and behaviours. ... Ensure operational stability and service reliability across systems that run at significant scale and ... By truly living our values and embodying our behaviours, we're building a customer-first culture which ... Experience guiding platform consolidation or shared service migrations across complex, fragmented technical
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