2919 customer service English-speaking jobs in North Rhine-Westphalia

Stellenbeschreibung Job Description Are you ready to make a lasting impact in Customer Success Management ... Then join our experienced international team in Bonn as a full-time Customer Success Manager (f/m/d) ... You have at least 2-3 years of experience working as a Customer Success Manager or in a similar role. ... will make an impact Support a group of 60-70 medium-sized to enterprise customers along the entire customer

plan policies andprocedures to facilitate ‘Top of Class quality customer service experience Lead the ... facilitate ‘Top of Class quality customer service experience Lead the conceptualization of performancemetrics ... service experience Lead the conceptualization of performancemetrics and service levels/requirement ... conceptualization of performancemetrics and service levels/requirement Global oversight & alignment ... and service levels/requirement Global oversight & alignment ofrelevant training and quality assurance

standardized, reliable and scalable IT services for Business Intelligence, Data Warehouse, Big Data and Customer ... documentation and implementation of content and organizational tasks in the context of OneBI target IT service ... solutions & architectures Single point of contact & partners towards Business Units Ensure that service ... /project management knowledge and experience including complex service/project, international teams and ... If you have multi-year experience in BI service/project management and solution architectures, a broad

You have gained experience in a comparable service/ electrical maintenance position. ... YOUR TASKS Electrical Field Service Engineers are responsible for all electrical/electronic aspects ... Performing extensive preventive maintenance, audits, and service on W&H’s line of Printing Presses.

Customer Support Operations : Oversee ticket handling, ensuring SLAs (Service Level Agreements) and KPI ... Implement training programs to improve technical skills and service quality. ... To maintain high availability and service quality, we are building a 24/7 follow-the-sun support model ... Experience with automation tools (e.g., chatbots, AI-driven ticket triage, or self-service portals) . ... Drive automation initiatives, such as chatbots and self-service knowledge bases, to improve efficiency

Germany, Düsseldorf, Adhesive Technologies Internship MarTech Customer Experience At Henkel

Provide reliable and responsive service to enhance customer satisfaction and drive growth. ... Your primary focus will be on enhancing customer service and fostering strong relationships with markets ... service and market engagement. ... Balance economic, industry, customer, and competitive factors to optimize performance. ... Performance Monitoring: Ensure local market intelligence and daily operations adhere to service level

Customer-oriented, results-driven, and quality-focused mindset, and commitment to continuous learning ... data-driven focus delivers value-added services and high-return network effects, creating substantial customer ... services Coach, and develop the IT team, and foster a culture of collaboration, innovation, and customer ... level agreements, key performance indicators, and customer feedback Analyse and resolve issues, incidents ... Nice to have knowledge in IT service management frameworks, such as ITIL, COBIT, or ISO .

SMS group is renowned worldwide for its future-oriented technologies and outstanding service for the

service budget (e.g. ... improvement plans Ensure utilization of existing service framework including all relevant service ... Then become a changemaker (f/m/d) and join our team as  Service Manager Collaboration Solutions (f/m/ ... all Unified Communication and Collaboration services in coordination with the service owner  Plan ... and manage risks from planned service changes (incl. reporting to stakeholder) Plan and align IT

and customer satisfaction through the use of advanced technologies and processes.Key Responsibilities ... Service Management.Familiarity with remote support service models and technologies.Strong analytical ... GEA LPT Division is at the forefront of providing cutting-edge services and solutions to our global customer ... as needed.Preferred Skills:Experience in business transformation and change management.Experience in Customer ... Responsibilities / TasksWe are seeking a highly experienced Project Manager Strategic Service Projectsto

A Japanese IT company is recruiting a Graduate IT Service Desk Engineer at their office in Dusseldorf ... processes and regulations • Provide detailed reports of issues and problems NEW GRADUATE IT SERVICE ... SALARY: up to €40K depending on experience START: ASAP LOCATION: Dusseldorf, Germany GRADUATE IT SERVICE ... Smart device • Work with customers and stakeholders to help realise IT related requests • Adhere to customer ... • Fluency in • College diploma or University degree in an IT related technical subject • Excellent customer

Technical Tire & Service Analyst / Job ApproverJoin to apply for the Technical Tire & Service Analyst ... / Job Approver role at The Goodyear Tire & Rubber Company.Technical Tire & Service Analyst / Job Approver8 ... DACH, Italy, or Luxembourg.Key ResponsibilitiesApprove jobs entered in FOS (Fleet Online Solutions) by service ... problem-solving and analytical skills.Effective communication skills for discussing critical cases with service ... needed.Manually process and analyze jobs that deviate from predefined rules, coordinating next steps with Fleet Service

experienced, motivated Regional Marketing Manager to drive business development within our regional customer ... base.Responsibilities:Maximize Renesas business in the assigned region/customer base.Develop a detailed ... understanding of the customer base and Microcontroller TAM/SAM in the region.Formulate regional go-to-market ... competitive activity and develop strategies to counteract competitors.Provide feedback on market trends, customer ... effectively.Collaborate with the Regional Sales Team and Business Units to include Renesas Microcontrollers in all customer

Good understanding of how your everyday work adds customer value by delivering result. ... Job Description So – what does it mean to be a Intralogistics Service Implementation Leader in IKEA? ... You, along with dynamic teams, will ensure quality and on-time delivery for our internal IKEA service ... The Intralogistics Development service offer supports the goods handling value chain from our suppliers ... Facilitate training "camps" for specific target groups like project and service implementation

KG Your role Developing, expanding and maintaining existing customer relationships Active customer ... providers and petrol stations as well as preferential terms thanks to our Tönnies insurance service ... service Reliability and flair for organisation Independent and motivated working style with a high ... that reward performance as well as 30 days’ annual leave Employee discounts with numerous online service ... and contractual terms with customers Developing and managing the holistic offer process Ensuring customer

requirements for CDP and Datalake, ensuring capture of relevant data points Build and maintain self-service ... journey analytics and multi-channel customer behavior  ... What you’ll do  Analyze customer behavior across digital platforms to identify valuable segments and ... customer insights dashboards for stakeholders Collaborate cross-functionally with marketing and data ... KPIs measuring segmentation, personalization, and loyalty program effectiveness Document and validate customer

Proficiency in Service Design and working with product and engineering teams. ... You will shape opportunities through a customer and market lens to accelerate value identification and ... Customer-led using research techniques with a strong understanding of the commercial case for change. ... Your responsibilities include defining and shaping customer value propositions, new propositions, experiences ... trading, and financial services, employing a startup mindset and agile methods to deliver value through customer-centric

You have some initial experience in Customer Success and/or Customer Support (e.g. through an internship ... Stellenbeschreibung Job Description Are you ready to leave your mark on the world of Customer Success ... Then kickstart your career as a full-time Junior Customer Success Manager (f/m/d) with an experienced ... How you will make an impact Assist a group of 60-70 small to medium-sized customers along the entire customer

Product Owner – Customer Success Viamanta is looking for an analytical and customer-centric individual ... As a Product Owner – Customer Success, you will be a key contributor to the growth of our platform in ... Are you someone who has a strong customer-centric mindset, the ability to connect with people from various ... Help foster a customer-centric culture within the product team and broader organization through strong ... be a part of an enterprising and newly built team, including developers, designers, data engineers, customer