8 germany English-speaking jobs in Koblenz

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

Responsible for the quality of the operational knowledge base, creating standards from resolved customer issues. Defines processes for knowledge creation, review, and maintenance, ensuring scalability and accessibility. Introduces new ways of working in support, delivery, and engineering teams through training and onboarding. Manages key success metrics and implements corrective measures to ensure standards are consistently followed.

Responsible for the end-to-end customer journey in support and service, from initial inquiry to resolution. Analyzes friction points, drives improvements based on data, and leverages tools to increase customer satisfaction.

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.

Practical experience in entrepreneurship, consulting or innovation-related leadership roles in Germany ... It is the fastest-growing city in Germany and multiple studies have confirmed a very high standard of

It is the fastest-growing city in Germany and multiple studies have confirmed a very high standard of

HHL Leipzig Graduate School of Management seeks a Professor in Managerial Finance. The position is open rank and suitable for both established and emerging scholars. Candidates should demonstrate research excellence and teaching ability in finance. Fluency in English is required.

Build and operate the analytical data foundation for COO functions across the entire customer journey. Develop a unified KPI logic, design dashboards, and create clean data structures for AI and automation solutions.