6 germany English-speaking jobs in Koblenz

local product and country specificity — you understand that a conversation methodology is the same in Germany

Lead a team of business analysts focusing on Web&Mobile, CRM, and Rebalancing within the Wealth & Front unit. Oversee second-level support, manage incident backlogs, and collaborate with banking clients and product managers.

Experienced software development team lead develops technical concepts and supports agile teams. Analyzes requirements, leads and coaches development teams, conducts code and architecture reviews, and collaborates with stakeholders. Requires a degree in Computer Science or related field, leadership experience in software development, and strong interpersonal and technical skills.

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

Responsible for the quality of the operational knowledge base and creating standards from resolved customer issues. This role manages the knowledge management system and defines processes for knowledge creation and maintenance.

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.