10 germany English-speaking jobs in Koblenz

We are currently recruiting experienced Pod Builders and Riveters for an exciting project based in Germany ... high-volume operations across multiple UK and European sites. xjliken Start date: end of June Location: Germany

Responsible for the quality of the operational knowledge base, creating standards from resolved customer issues. Defines processes for knowledge document creation, review, and maintenance. Introduces new ways of working in support, delivery, and engineering teams through training and onboarding. Manages key success metrics and ensures sustainable knowledge adoption.

Responsible for the end-to-end customer journey in support and service, from initial inquiry to resolution. Analyzes friction points, drives improvements based on data, and leverages tools to enhance customer satisfaction.

Responsible for the end-to-end customer incident process, from intake to resolution. Analyzes customer impact patterns, drives process improvements, and leverages tools and automation to increase customer satisfaction. Leads incident review boards, develops response playbooks, and conducts postmortems to identify root causes and prevent recurrence.

Dedalus, one of the World's leading healthcare technology companies, in Trier or 100% Home Office in Germany

Location: Germany, Romania or Bulgaria What makes us special: We have a holistic view of the

Location: Germany, Romania or Bulgaria What makes us special: We have a holistic view of the

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.

The Regional Delivery Assurance Manager will implement and execute delivery assurance processes for selected consulting projects, including risk reviews, risk assessments, and quality assurance reviews. The role also involves financial monitoring, escalation management, and supporting process improvement initiatives.

Build and operate the analytical data foundation for COO functions across the entire customer journey. Develop a unified KPI logic, design dashboards, and create clean data structures for AI and automation solutions.