8 germany English-speaking jobs in Koblenz

local product and country specificity — you understand that a conversation methodology is the same in Germany

Build and operate the analytical data foundation for COO functions across the entire customer journey. Develop a unified KPI logic, design dashboards, and integrate data from various sources.

Define and drive technology strategy and governance across on-premise, cloud, and hybrid environments. Own technology lifecycle management and establish architectural guardrails for AI-native development. Requires senior architecture experience.

Define and own the product security strategy for a global software portfolio. Drive CRA readiness, set security tooling baselines, and shape governance for AI-driven security remediation. Requires product security experience and expertise in EU Cyber Resilience Act.

Experienced software development team lead develops technical concepts and supports agile teams. Analyzes requirements, leads and coaches development teams, conducts code and architecture reviews, and collaborates with stakeholders. Requires a degree in Computer Science or related field, leadership experience in software development, and strong interpersonal and technical skills.

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.

Responsible for the quality of the operational knowledge base, creating standards from resolved customer issues. Defines processes for knowledge document creation, review, and maintenance. Introduces new ways of working in support, delivery, and engineering teams through training and onboarding. Manages key success metrics and ensures sustainable knowledge adoption.

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.