15 germany English-speaking jobs in Koblenz

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.

Responsible for the quality of the operational knowledge base, creating standards from resolved customer issues. Defines processes for knowledge creation, review, and maintenance, ensuring scalability and accessibility. Introduces new ways of working in support, delivery, and engineering teams through training and onboarding. Manages key success metrics and implements corrective measures to ensure standards are consistently followed.

Responsible for the end-to-end customer journey in support and service, from initial inquiry to resolution. Analyzes friction points, drives improvements based on data, and leverages tools to increase customer satisfaction.

Responsible could also include support of Vodafone Germany & Telefonica Germany infrastructure opportunities ... and Vodafone Germany a plus  Knowledge in Data Center architectures, from classical to cloud-native ...   Experience in Core Mobile Networks Solutions & Security a plus  Experience with Telefonica O2 Germany

Senior Backend Engineer will build and scale robust backend services for Mokka's AI recruitment platform using Go and distributed systems.

Senior Backend Engineer will build and scale robust backend services for Mokka's AI recruitment platform using Go and distributed systems.

Senior Backend Engineer to build and scale robust backend services for an AI recruitment platform using Go and distributed systems.

Senior Backend Engineer to build and scale robust backend services for an AI recruitment platform using Go and distributed systems.

Location: Germany, Romania or Bulgaria We have a holistic view of the individual needs of our employees

Build and operate the analytical data foundation for COO functions across the entire customer journey. Develop a unified KPI logic, design dashboards, and create clean data structures for AI and automation solutions.

Build and operate the analytical data foundation for COO functions across 19 countries. Model, integrate, and deliver data from raw sources to decision-relevant insights. Develop a unified KPI logic for operational metrics and design dashboards for support, service delivery, and group IT.

Experienced barbers sought for full-time, permanent positions in Nordic partner salons. Offer includes competitive salaries starting at 3,000 EUR per month gross, flight ticket coverage, and relocation support. Responsibilities include hair and beard cuts, client service, product sales, and salon upkeep. Minimum 1 year of experience or certification required, intermediate English proficiency, and a European passport.

Build and operate the analytical data foundation for COO functions across the entire customer journey. Develop a unified KPI logic, design dashboards, and integrate data from various sources.

Regional Delivery Assurance Manager will implement and execute delivery assurance processes for selected consulting projects, including risk reviews, risk assessments, and quality assurance reviews. The role requires 5+ years of experience in SAP project delivery, 3+ years in risk management and quality assurance, strong communication and stakeholder management skills, and the ability to work autonomously. Willingness to travel 20-40% is required.