83 germany English-speaking jobs in Koblenz

Responsible for the quality of the operational knowledge base and creating standards from resolved customer issues. This role manages the knowledge management system and defines processes for knowledge creation and maintenance.

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

Experienced software development team lead develops technical concepts and supports agile teams. Analyzes requirements, leads and coaches development teams, conducts code and architecture reviews, and collaborates with stakeholders. Requires a degree in Computer Science or related field, leadership experience in software development, and strong interpersonal and technical skills.