9 customer service English-speaking jobs in Saarbrücken

The Sales Operations Officer contributes to the quality of customer service and the achievement of sales ... Maintaining and updating sales and customer records. ... Your main responsibilities Customer Record Management Create records for new customers, including contact ... handling of sales orders, help to improve the productivity of field sales representatives by dealing with customer ... Excellent interpersonal, communication skills Be tech-savvy with cloud knowledge Sales orientation & customer

Tracking, managing and processing all incidents and problems in the central IT service management tool ... Continuous improvement of the Incident & Problem Management process to improve Quality of Service and ... to the users and reconciliations with other IT teams (Email, Crisis calls, Post-Mortem).Quality of Service ... Definition, creation and control of all reports and key performance indicators to monitor the Quality of Service ... Involved in relevant committees as responsible of Quality of Service (communication, preparation) Participation

post-deployment Finally, handle bundle upgrade requests and bug fixes to guarantee optimum quality of service ... solution.Proactively participate in user acceptance testing projects with the Quality Analysts team Quality of Service

issues and recommend technical solutions.Collect, review and manage customer requirements and translate ... Proof of Concepts (PoC) to validate the product capabilities and value propositions.Understand complex customer ... product strategy and adoption in the market.This job requires a high-level of technical credibility, a customer-centric

with our industry partners, you will develop and validate new business ideasYou will oversee product, service

customers and actively contacting them to present the institute's range of servicesMaintaining customer

post-deployment Finally, handle bundle upgrade requests and bug fixes to guarantee optimum quality of service

and ideally certifications in the areas of Microsoft Windows Server and virtualizationExperience with service

implement, and manage scalable, reliable, and secure cloud architecture for both internal needs and customer