36 customer service English-speaking jobs in Erlangen

coaching and feedback to frontline support teams to strengthen first-contact resolution rates and overall service ... charging systems, helping to drive innovation, improve product reliability, and ensure exceptional customer ... systems, energy technology, or communication networks Several years of experience in technical support or customer-facing

service quality Building and maintaining strategic customer partnerships, representing Siemens Energy ... closely with customers, CFM provides transparent reporting, minimizes product issues, and identifies service ... Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet ... Engineering, Business Administration, or a related field; Master's preferred Proven expertise in service ... environment About the Team Our Gas Services division offers Low-emission power generation through service

Professional experience in business service management, including leadership of service delivery teams ... procurement and shared service environments. ... Certifications in service management (e.g., ITIL, Six Sigma) are advantageous. ... Ensure alignment with business needs and drive efficiency across service delivery. ... A Snapshot of Your Day As Head of Digital Service Management, you'll lead a team responsible for

Management functionalities, Service requests, Service contracts, Service orders, and billing. ... These include:High analytical skillsA high degree of initiative and flexibilityHigh customer orientation ... empower the business with agile digital at scale to deliver unprecedented levels of performance and customer ... Ensuring seamless integration of SAP S/4HANA Service Management with other SAP modules (e.g., SD, MM) ... Acting as a subject matter expert in SAP S/4HANA Service Management, providing guidance to clients and

like Administration of internal SharePoint Support sales activities in developing offer templates, customer ... in improving and developing their service business. ... As the service unit responsible for these industries, we support our customers throughout the entire ... You will support our international team focusing on developing service portfolio and supporting our regions

Are you passionate about protection products, market dynamics, and customer applications? ... driving product strategies tailored to vertical market needs and ensuring Siemens delivers meaningful customer ... You'll make an impact by You translate customer input, market data, and strategic priorities into ... You excel in You have a strong understanding of protection products, market dynamics, and customer ... Willingness to travel for customer engagement and market development and proficiency in English completes

By analyzing customer needs early on, the SA guides the development of technologically advanced, and ... How You’ll Make an Impact Work with the customer to understand the requirements and align these with ... technical standardization is preferred Strong analytical and communication skills for understanding customer

By analyzing customer needs early on, the SA guides the development of technologically advanced, and ... How You’ll Make an Impact Work with the customer to understand the requirements and align these with ... technical standardization is preferred Strong analytical and communication skills for understanding customer

Drive customer success by delivering innovative solutions to global energy challenges. ... Ensure customer satisfaction by aligning expectations and delivering compelling offers.

Proven ability to lead intercultural teams, with a focus on innovation, strategic development, and customer ... the industrial sector and the transition to sustainable processes, building on a strong industrial customer

the General Project Manager and Commercial Project Manager, you engage in a vital discussion with the customer ... experience in overall technical project management, preferably including site and commissioning experience Customer

of power generation equipment, manufacturing, or customer service. ... EQS Head will collaborate with all GSO cross-functional teams, including the global GS and Regional Service ... Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet ... At least long-standing experience of combined experience in quality management, field service, construction ... About the Team Our Gas Services division offers Low-emission power generation through service and decarbonization

and service excellence. ... Proven experience in a helpdesk or technical support role, with a strong understanding of customer needs ... security by applying your expertise in secure remote configuration to update and optimize existing customer ... teams in reestablishing connections, configure new remote connections using either company-provided or customer ... A strong commitment to continuous learning, combined with a customer-centric and solution-oriented approach

every stage -driving early alignment, disciplined planning, risk management, stakeholder engagement, customer ... Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet ... are a plus About the Team Our Gas Services division offers Low-emission power generation through service

planning, development, and commercialization of our IoT product portfolio, ensuring it aligns with customer ... roadmap for our IoT offerings in the energy, automation, and network domainsAnalyze market trends, customer ... satisfactionMonitor product performance, gather customer feedback, and implement continuous improvementsGo-to-Market ... end-of-lifeCoordinate with engineering, sales, marketing, and support teams to ensure seamless product delivery and customer

Order Processing and Resource Related BillingExperience in Field Service, In-house Repairs, Service ... configuration and business area knowledge in GTS moduleExtensive knowledge of Installed Base Management, Service

Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet ... collaborate closely with various departments involved in the process, including Engineering, Sales, Service ... of experience, ideally in Power and Energy Business, Engineering, Procurement, Construction and/or Service ... traveling About the Team Our Gas Services division offers Low-emission power generation through service

You have strong communication and presentation skills with a customer-oriented mindset. ... You will analyze customer needs and requirements and assist in creating optimal applications and offers ... management, provide valuable insights for product development, and support relevant business cases and customer-specific

Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet ... in English About the Team Our Gas Services division offers Low-emission power generation through service

customer satisfaction. ... Flexibility to work on-site for several weeks during customer acceptance tests. ... You will ensure customer requirements are met and effective testing strategies are developed to ensure ... #39;ll Make an Impact Manage the software development process from project startup to the final customer