35 customer service English-speaking jobs in Freiburg

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

annual leavelead high-impact global deliverycollaboration with international teamscutting-edge digital service ... This is a chance to shape customer-centric protection solutions at scale within a global delivery context ... solutionsculture of ownership and customer-centric outcomes VerantwortungsbereicheLead the device-protection ... cases to senior stakeholdersHands-on experience with device protection, extended warranty, or similar customer

optimize a global Salesforce platform for ~4,000 users across ~40 countriesAdvise Sales, Marketing, and Customer ... Service on Salesforce functionality to meet business needsLead agile development (Scrum) with stakeholdersAnalyze

Connectivity’s global Supplier Quality function to ensure materials and services meet quality, regulatory, and customer ... improvement initiativesCollaborate with Procurement, Operations, Engineering, Manufacturing Quality, and Customer

intelligence with orchestration to deliver measurable outcomes like higher authorization rates and better customer ... skillsExperience building ROI cases, value models, and business justificationsAbility to challenge customer ... Collaborate with Product and Product Marketing to shape roadmap direction and market positioning based on customer ... + years in fraud & risk management or payment intelligence or merchant paymentsProven consultative, customer-facing

Proven track record of owning and successfully delivering at least three product or service launches. ... Optimize the customer buying journey: Build a strong understanding of why organizations choose Jedox ... Translate technology into customer value:Partner with R&D, Product Management, and Sales Engineering ... to turn complex technical concepts into clear, specific, and compelling customer value propositions. ... analyst relations, or public relations, with the ability to translate complex technology into clear customer

administrative aspects of project management and serve as record reviewerPrepare status reports and follow-up service ... certification needsProven project management skills including planning, execution, testing coordination, and customer

You will work closely with the sales team in a channel-based model to align customer needs with IGEL’ ... This is a hands-on, impact-driven opportunity to shape customer success and operational excellence for ... teamsRepresent IGEL’s endpoint computing solutions to support digital workspace transformationContribute to customer

Drive Cloud Console evolution: Enhance the self-service administration experience, enabling IT teams ... while strengthening customer trust and satisfaction. ... Prioritize and make trade-offs: Balance customer needs, technical complexity, business priorities, and ... Lead discovery and product validation: Conduct user research, gather stakeholder input, analyze customer ... Enable cross-functional alignment: Work with Product, Design, Engineering, Sales, Customer Success, and

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

Manager role, you own the variable compensation cycle for SoSafe’s GTM organization, spanning Sales, Customer

You’ll run workshops to align stakeholders and collaborate with Product, Marketing, and Customer Success ... and collaboration processes for executivesCollaborate cross-functionally with Product, Marketing, and Customer ... relationships with prospects and customersDevelop value propositions and solution hypotheses supported by customer

The role combines content creation, outreach, and event logistics to support customer and partner programs ... marketing plans including events and webinarsManage webinar logistics for marketing, alliances, and customer

You apply a consultative, solutions-selling approach to address customer needs and help shape strategic ... advantages for customersExpand strategic relationships and drive growth across the organizationGather customer ... trendsExcellent communication, presentation, and influencing skillsHigh curiosity and empathy to understand customer

influence product roadmapGrowth within a growing banking transformation team VerantwortungsbereicheDrive customer-facing

This role blends strategy, market research, product lifecycle management, and customer engagement to ... Develop and execute the product roadmap based on customer needs, market trends, competitive intelligence ... Represent the company at industry congresses, customer meetings, advisory boards, and other professional ... Monitor industry trends, competitive activities, reimbursement, and evolving customer needs to continuously ... Capture and translate the Voice of the Customer into actionable product strategies and innovation initiatives

This role works closely with European and Global Marketing, Customer Training, Commercial Learning, Sales ... Strong commercial and analytical acumen, with the ability to translate market and customer insights into ... strategies that drive adoption, support business growth, and strengthen portfolio positioning across customer ... platform upgrades and portfolio initiatives, partnering with European and Global Marketing, Sales, Customer ... with Clinical and Country Marketing teams to inform portfolio strategy, commercialization plans and customer

You translate customer needs into robust architectures and drive validation, ensuring high performance

the collectively agreed and personal requirements are fulfilled Social benefits in line with public service ... Catering provided facilities within walking distance Dual-Career-Support and Welcome-Service Family-friendly

involves travel and close cross-functional collaboration to align training with business goals and customer ... country/region projects and migrations across Solera platformsAim to meet KPIs on training quality and customer ... ability to build credibility with stakeholdersAdaptability to fast-paced, changing environmentsMotivated, customer-centric