
Channels) to achieve performance by sharing
customer insights aligning
customer priorities across channels ... Drive sales, close deals – take actions for all sales related topics in sales area Manage and grow
customer ... platform – enhance market penetration, exploit
customer potential and systematically increase share-of-wallet ... delivery/quality claims, negotiate t&c, actively manage margin Ensure data quality in the systems (
customer ... alternative channels Focus on high potential customers for individual visits prepare, plan and post work of
customer