30 customer service English-speaking jobs in Koblenz

What you bring along: Several years of experience in Customer Support Operations, Service Management, ... In this role, you are responsible for the end-to-end experience of our customers in support and service ... or IT Service Delivery in complex software environments Proven ability to map, document, and redesign ... end-to-end service processes — you can take complex operational flows and make them clear, structured ... behind this is clear: our customers should not experience internal complexity – they should experience service

In this role, you build and run the Customer First Academy — CGM's central capability engine for service ... professionals and ~50 service partners develop the mindset, methods, and product knowledge they need ... - design and run the certification tiers (Certified, Advanced, Premium) for more than 50 service and ... What you bring: Several years of experience designing and running Service or Support training programs ... Build and govern the service & support partner certification program: Own the partner program end-to-end

annual leavelead high-impact global deliverycollaboration with international teamscutting-edge digital service ... This is a chance to shape customer-centric protection solutions at scale within a global delivery context ... solutionsculture of ownership and customer-centric outcomes VerantwortungsbereicheLead the device-protection ... cases to senior stakeholdersHands-on experience with device protection, extended warranty, or similar customer

You will work closely with sales to maintain high service standards and monitor campaign performance ... integration between rtb.com and clients' e-commerce platformsCollaborate with sales to deliver high-quality customer

optimize a global Salesforce platform for ~4,000 users across ~40 countriesAdvise Sales, Marketing, and Customer ... Service on Salesforce functionality to meet business needsLead agile development (Scrum) with stakeholdersAnalyze

intelligence with orchestration to deliver measurable outcomes like higher authorization rates and better customer ... skillsExperience building ROI cases, value models, and business justificationsAbility to challenge customer ... Collaborate with Product and Product Marketing to shape roadmap direction and market positioning based on customer ... + years in fraud & risk management or payment intelligence or merchant paymentsProven consultative, customer-facing

administrative aspects of project management and serve as record reviewerPrepare status reports and follow-up service ... certification needsProven project management skills including planning, execution, testing coordination, and customer

You will work closely with the sales team in a channel-based model to align customer needs with IGEL’ ... This is a hands-on, impact-driven opportunity to shape customer success and operational excellence for ... teamsRepresent IGEL’s endpoint computing solutions to support digital workspace transformationContribute to customer

optimize processes, enable robust operations, and deliver data-driven improvements that raise quality and customer ... operationsLead root-cause investigations for production issues affecting quality, throughput, yield, or customer

Manager role, you own the variable compensation cycle for SoSafe’s GTM organization, spanning Sales, Customer

You’ll run workshops to align stakeholders and collaborate with Product, Marketing, and Customer Success ... and collaboration processes for executivesCollaborate cross-functionally with Product, Marketing, and Customer ... relationships with prospects and customersDevelop value propositions and solution hypotheses supported by customer

The role combines content creation, outreach, and event logistics to support customer and partner programs ... marketing plans including events and webinarsManage webinar logistics for marketing, alliances, and customer

quality of our operational knowledge base and create the foundation for systematically turning resolved customer ... management of all initiatives along defined targets (knowledge reuse rate >80%, time-to-knowledge <48h, self-service

You apply a consultative, solutions-selling approach to address customer needs and help shape strategic ... advantages for customersExpand strategic relationships and drive growth across the organizationGather customer ... trendsExcellent communication, presentation, and influencing skillsHigh curiosity and empathy to understand customer

influence product roadmapGrowth within a growing banking transformation team VerantwortungsbereicheDrive customer-facing

translating them into payment solutions, documenting them in our internal tools (JIRA, Confluence, Service ... business solutions in AvaloqRemaining updated on payment industry regulations and standardsTroubleshooting customer

You translate customer needs into robust architectures and drive validation, ensuring high performance

involves travel and close cross-functional collaboration to align training with business goals and customer ... country/region projects and migrations across Solera platformsAim to meet KPIs on training quality and customer ... ability to build credibility with stakeholdersAdaptability to fast-paced, changing environmentsMotivated, customer-centric

You’ll work in a globally minded, expertise-driven environment with a clear focus on quality and customer ... VerantwortungsbereicheParticipate in LIMS implementation projects from analysis to go liveGather and document customer

decisionsConfident, professional presence with excellent communication and stakeholder managementHigh initiative, service