650 customer service English-speaking jobs in Berlin

Your goal is to define our "Operating System" for engineering, transitioning us from a service provider

Ensure projects are delivered on time, within budget, and with a strong focus on quality and customer

Stripe) and flag anomalies Handle billing changes and act as first point of contact for customer billing

You lean toward over-engineered solutions instead of pragmatic, reliable systems built for real customer

You will work closely with our Business Development, Customer Success, and Marketing teams as part of

research process improvements or develop new processes that help the team and BTI provide excellent service

Collaborate closely with internal Sales, Customer Success, and Product teams to relay client feedback

market feedback into structured, actionable product insights for product discovery Collaborate with customer

You demonstrate a robust history of customer-facing delivery and technical leadership, especially when

Prioritizing features and enhancements based on customer needs and data insights.

as collaborate efficiently with experts across different time zones to anticipate issues that impact customer

Bridge the gap between engineering and product by sitting on customer calls and running rapid user testing

You'd rather review customer call notes than guess what buyers care about.

points within marketing platforms to improve acquisition performance and maximise the value of available customer

Occasional travel to customer and partner locations is required annually.

A codebase that does serious work: AI on the customer path, offline PWA syncing event-sourced state from

Finance, a tribe lead, or leadership asks why a number moved, you can take it apart to the driver — service

Tasks Portfolio Value Creation Drive structured growth initiatives across the portfolio: opening customer

million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer

workforce analytics to surface trends before they escalate; - Shape the employee experience across your customer