30 customer service English-speaking jobs in Offenbach am Main

Deliver excellent and consistent Brand Standards of Customer service and shopping experience. ... skills with excellent communication – verbal and written Proven track record of positively impacting customer ... by example to ensure that Store team engage and inspire all clients with a distinct and personalized service ... service and shopping experience Job specific functional expertise Loves selling Expert in store mathematics

We are currently looking for a Customer Journey Manager (m/f/d)! ... •    Work on auditing and mapping of all customer journeys across all channels •    Define and shape ... journeys •    Implement multi-variant testing programs and use customer insight and data to define ... We want you to:   •    Be responsible for the Customer Care Center and the Call center implementation ... the customer experience strategy across all touch points, platforms and systems •    Develop high-level

requests (phone calls and e-mails) Providing the best in class customer service based on a fine understanding ... To support our Customer Care team we are searching for a Customer Care & Fashion Advisor – UK English ... service oriented industry Working computer skills required (MS-Office) Conscientiousness when dealing ... skills and time management WHAT WE OFFER Up to 32 days of holiday, depending on the length of service ... product and content offerings, leading technology and analytical platforms as well as high quality service

Leverage data analytics to support Department and Customer Service office initiatives. ... Monitor company digitization activities, contribute to the digitization of Customer Journey and service ... Implement Brand’s OTA and Telematics system into European service process providing a new level of customer ... strategy and assure the correct application of the warranty promise in the markets with regards to Policy, customer ... Implement new global digital platforms into European Service process through cross functional collaboration

acquisition, onboarding, engagement, loyalty, retention) Collaborate with sales, marketing, and service ... generation in a dynamic environment, e.g. consultancy, start-up or agency Experience in sales and service ... teams to gather, define, and deliver new business requirements Identify relevant customer data ...   Develop and execute CRM strategies to support sales objectives and to increase CLV across customer ... and continuously improving the customer database for effective segmentation and personalized communication

Care Support or similar Strong customer/service orientation Strong troubleshooting, analytical, and ... related issues Supporting the technical teams with end-to-end testing Improving the first level service ... issues reported by the service teams through a ticketing system Diagnosing and troubleshooting application ... connectivity division by developing and maintaining Car Connectivity technical flow application under customer ... contact to our European stakeholders as technical support for Connected Car Services Troubleshooting customer

service skills Desire to work for a fast-paced, multi-cultural and result-oriented company Deep ... quality through periodic vehicle inspections and on-site investigation on completed work to increase customer ... Be the contact person with Genesis HQ for solutions and system developments/updates Investigate customer ... corrective actions preventive actions to avoid reoccurrence Lead and manage RDSP (Remote Diagnosis Service ... Certified Quality Engineer 5 years of professional-level automotive experience, preferably in the service

Especially You will ensure the successful service (M2M, IoT, wireless, Core network) delivery to the ... Your primary responsibility will be service management of connected car solutions the Network IoT automotive ... customer of connected car, focusing on vehicle infotainment with telecommunication partner. ... Coordinating new IoT automotive features as network environment owner with MNO team, Customer product ... management Professional experience in a similar position Excellent communication skills and customer

sales support: you present convincing solutions and actively support sales in the acquisition of new customer ... Outstanding service, technological innovations and long-term partnerships with our customers and employees ... approach - you always maintain an overview and integrate our extensive service portfolio Technical presentation ... monitoring & automation solutions Holistic network planning: from hardware solutions to a fully managed as-a-service

Engineering, or equivalent • 7+ years in enterprise network environments, focusing on data centers and customer ... Collaborating with third-party service providers for MA and on-site service delivery • Participating ... (Appling patches, updates and firmware upgrades, minimizing service disruptions) • Maintaining comprehensive ... providing timely reports to customers • Managing vendor relationships to ensure SLA compliance and service ... regular operational meetings with stakeholders to discuss system performance and improvements • Managing service

and activation to the improve loyalty, membership, service retention and repurchase. ... care management over customer channels, study to develop clear messages and pull proper customer segmentation ... dashboards for monitoring effectiveness of CX and business performances Proactively engage in customer

Responsibilities for this position include, but are not limited to, the following:  Develop customer ... Support Voice of Customer to the organization through effective communication on topics such as market

competitor landscape analysis, Hyundai eLCV strategy, the European LCV market, and analysis of target customer ... Participate in model design evaluations and support the development of proposals based on media and customer

service to address new requirements Facilitating a smooth handover from the project team and assisting ... Standardizing and improving MM/SD related programs Conducting business analysis and providing strong customer

Experience As the latest member of the Sales & Service group your will be at the heart of

Conducting Business analysis and providing strong customer service about new requirements.

coordinate vehicle and part investigations Conduct field inspections of post-event vehicles or in-service ... focus on safety and derive all required action plans Ensure a close monitoring of: -Dealer systems/ Customer

claims and A/S response Receiving and processing customer claims after sales of fuel cell system ... applications and analyzing data such as fuel cell system durability and driving pattern    Customer ... cell system (analysis of package, control, required output, expected life, operation voltage, etc.) to customer ... system installation, commissioning support, maintenance and quality response) Monitoring of major customer ... Research and certification response to necessary laws and regulations for each major application Customer

Demonstrating comprehensive knowledge of relevant IT service regulations (GDPR, HIPAA, regional laws) ... a GRC Analyst Certification ISO 27001 Implementer or Auditor Comprehensive knowledge of relevant IT service

Develop/maintain B2C/B2B CRM standard process/rules for EU markets Understanding the CRM framework (ex. customer ... preferred in automotive industry) Good understanding of general CRM trends and cases in Pan-EU markets, customer