
Leads the strategic development and evolution of the P3 Benchmarking Framework, defining its vision, roadmap, and architectural direction. Manages cross-functional teams and coordinates international experts to deliver customer-facing insights. Ensures methodological excellence in Mobile and Fixed Broadband User Experience assessments and drives innovation. Establishes and maintains strong client relationships, acting as a thought leader and senior advisor. Translates market and technology trends into actionable strategies for benchmarking and quality assessment. Oversees the definition, monitoring, and optimization of KPIs and Performance Indicators within benchmarking programs. Ensures operational excellence in benchmarking projects, including rollout planning, execution, and quality assurance.