326 customer service English-speaking jobs in Frankfurt

Digital Customer Experience – Decision Analytics Manager We’re hiring a Manager to lead our omnichannel

Management functionalities, Service requests, Service contracts, Service orders, and billing. ... These include:High analytical skillsA high degree of initiative and flexibilityHigh customer orientation ... empower the business with agile digital at scale to deliver unprecedented levels of performance and customer ... Ensuring seamless integration of SAP S/4HANA Service Management with other SAP modules (e.g., SD, MM) ... Acting as a subject matter expert in SAP S/4HANA Service Management, providing guidance to clients and

Ensure successful service delivery of SAP service signings  Collaboration: Work closely with internal ... customer relationships. ... You are customer-focused – someone who prioritizes customer success in their work. ... Customer engagements: Understand customer challenges, diagnose and troubleshoot requirements to help ... Customer Focus: Exceptional customer management skills, with a proven ability to build and maintain strong

(Solve issues and Creating engagement) and Fortinet (Raise Awareness and Drive Self Service)  Identify ... )  Provide relevant reports to teams as required Ensure the community meets both the needs of the customer ... Working closely with a small, collaborative team, you’ll drive the day-to-day management of our global customer ... demonstrate the ability to integrate work across relevant areas, manage information and provide exceptional service

environments on lab equipment, recommend potential new solutions  • Produce reports to summarize service ... conference calls or face to face customer meetings to discuss technical issues  • Reproduce customer ... incidents to drive for timely resolutions  • Manage customer communications and expectations until the ... the post sales support escalation processes, which includes pre-sales experience, as well as strong customer ... technical cases including proper escalation until case closure  • Take initiatives and ownership of customer

Fluent spoken and written English and knowledge of local language is a distinct advantage Positive customer-oriented ... • Produce regular reports to summarize service activity and performance. ... • Own service requests, ensuring their prompt and efficient execution within designated SLAs. ... Are you an experienced NOC operations expert committed to delivering exceptional service to our clients

service skills, detail-oriented, and service-focused Excellent organizational skills, ability to work ... back office within a global markets sales & trading division, FX, or treasury environment Exceptional customer ... Your Responsibilities Deliver outstanding service to both new and existing customers Cultivate and ... consistently high output High proficiency in spoken and written English Collaborate closely with global client service

insights flow back into product development and service delivery. ... experience in performance optimization.Familiarity with CRM systems and their role in multi-channel customer ... consistency.Data, CRM & Performance Management: Define and track KPIs (online sales volume, conversion, customer ... strategies, and channel performance; champion CRM adoption and integration across sales channels, ensuring customer ... consistently optimized for online visibility, conversion, and margin.CRM fully integrated, providing a single customer

• Excellent customer service and interpersonal communication.

Champion a customer-centric approach in underwriting operations, incorporating customer feedback into ... Ensure premium service delivery across all FL segments and LOBs, monitoring service metrics and driving

We offer service and product solutions. ... local regional stakeholders and the data team – ensuring to deliver profitable growth, accelerated customer ... penetration Deliver KPIs for managed suppliers and technologies: Revenue Margin Return on Investment Customer ... supplier range reviews and engagement to maximise growth Ensuring the product range is fully aligned to customer ... supplier and product segment  Effective lifecycle management  Effective use of Data insights to maximise customer

Work with multiple FICO product teams to design FICO Platform capabilities and service solutions to meet ... Participate in best practice workshops at customer sites, FICO hosted forums and Industry events, as ... Financial Services and multiple focused industries to manage risk, fight fraud, build more profitable customer ... be a key member of the sales team to ensure the proposed capabilities on FICO Platform best meet the customer

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... technical support, engineering, or application specialist role Strong problem-solving skills and a customer-first

leader in sustainability consulting, is seeking a dynamic Germany-based Partner to grow our end-to-end service

Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed Data Center Security

Responsibilities - Lead and manage global revenue operations strategy across Sales, Marketing, and Customer

the European Economic Area Choice of hardware Anonymous crisis counseling through external service

This role leads the design, development, and deployment of Analytics as a Service (AaaS) solutions. ... that secures customer engagement. ... You will work with the customer and Data Scientists to agree design, deliverables, timelines and pricing ... You will be responsible for all customer aspects of the modeling engagement, including design, development ... will engage with prospects to determine where analytical solutions and consultancy will aid in solving customer

leader in sustainability consulting, is seeking a dynamic Germany-based Partner to grow our end-to-end service

View  Set-up product performance measurement dashboards and reports  Orchestrate service providers ... the customer support process  Leverage Customer Data Platform and other data & reporting systems to ... and agencies  Participate to the resolution of customer enquiries and come up with solutions to optimize ... /UX certification  Experience: Minimum 3 years of relevant work experience in the field of digital customer ... responsible for other Kia Mobile Apps and websites to enhance Kia customers’ journey steering towards Single Customer