of Service Level Management support the Service Level Manager for any issues related to the KPIs and..are a member of the SPO Technical Team in the domain of the Service Provision, specifically in the area..of the following tasks are responsible for Data collection and producing the KPI Reports support Service..liquidated damages) have in-depth knowledge and experience of methodologies involved in system and service..will be a preferential factor have in-depth knowledge and experience of methodologies involved in the service