595 customer service English-speaking jobs in Munich

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

As a Working Student IT Service & Project Support (f/m/d) in MCH P, you’ll be at the heart of project ... identify recurring issues and proactively contribute to continuous improvement initiatives within the IT service ... articles, and user guidance materials to enhance user experience and knowledge sharing To further improve service ... providing clear updates throughout the ticket lifecycle Additionally, you assist in preparing and updating service-related

You have defined success criteria with a customer and evidenced the value delivered. ... Product and Engineering take the Voice of Customer from our largest accounts into the roadmap. ... Define success metrics with the customer, evidence the ROI, and use the value generated in one team as ... What we expect from you 7+ years in a senior, customer-facing role on large enterprise accounts in ... Alongside your accounts, you will have the opportunity to help shape and continuously optimise how Customer

Experience operating in a global, multi-region customer environment. ... , lifecycle marketing, retention marketing, or programmatic customer success. ... Familiarity with product-led growth (PLG) motions and self-serve customer journeys. ... approach to customer engagement across a global base of 500,000+ SMB/long-tail customers. ... Experience partnering cross-functionally with Product and/or Customer Success leadership.

Munich Re Service GmbH not only stands for fairness with regard to our clients; we are also an equal ... candidates will also be prioritised, if equally qualified. xiohaox This is a job posting from: Munich Re Service ... Munich Re Service GmbH is a 100% affiliate company of Münchener Rückversicherungs-Gesellschaft Aktiengesellschaft

the Westwing Design Service. ... JOIN OUR TEAM As a Senior Associate Brand Service, you will play an important coordinating ... The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and

Customer Lake, the agentic Customer Data Platform (CDP) built natively into Databricks, changes that ... focused on driving adoption and revenue growth for Customer Lake, Databricks' agentic Customer Data ... customer data and activation solutions (of which 3+ years are in a customer-facing, pre‐sales or consulting ... outcomes in marketing and customer data initiatives. ... success in mission-critical, customer-facing data environments.

We are more than just colleagues; we have a strong team and a great customer community. ... Over the last years we have grown from 20 to over 250 employees to support our customer growth in Europe

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working

Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF ... root-cause performance analyses, and implementing strategies to handle shifting volumes.You own the service

We will not sugarcoat it: combinatorial search is unpredictable, customer data arrives messy, and some ... You work with our math and OR team to translate real customer problems into models, and you develop the

Customer Lake, the agentic Customer Data Platform (CDP) built natively into Databricks, changes that ... focused on driving adoption and revenue growth for Customer Lake, Databricks' agentic Customer Data ... customer data and activation solutions (of which 3+ years are in a customer-facing, pre-sales or consulting ... outcomes in marketing and customer data initiatives. ... success in mission-critical, customer-facing data environments.

Coordinate bespoke solutions and non-standard service terms with AWS commercial teams. ... Provide detailed reviews of service disruptions performance metrics and pre-launch readiness. ... Oversee service transition from onboarding to steady-state operations ensuring alignment on responsibilities ... Customer Success and Executive Engagement Own customer retention growth and stakeholder satisfaction. ... Conduct customer discovery and requirements gathering working backwards from customer expectations.

in the successful delivery of customer programs. ... Track customer actions, risks, and deliverables. ... Reporting and Governance Maintain customer reporting metrics. ... Ability to translate technical information into customer-friendly language. ... Build and maintain strong customer relationships throughout the project lifecycle.

Pluses: Experience with CX tools (contact center, customer service, digital experience software). ... where customer support is no longer transactions, but meaningful exchanges. ... As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one ... Parloa's mission is to make every customer conversation feel effortless for both customers and the companies ... Sales Enablement: Sharpen how Sales positions the platform through customer use cases, proof points,

Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr ... That means that everything — and everyone — can work together to service, respond, sell, and market to ... and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service ... Strong understanding of Customer Experience principles and practices.  ... Proven experience in a customer-facing role in an enterprise SaaS company. 

Fluent in English, service-oriented, responsible, passionate. ... , profitability, and customer satisfaction. ... Overall responsibility for customer acquisition, team staffing, project prioritization, execution, success ... implementation, defining go-to-market strategies, requirements, and ensuring smooth execution and excellent customer

Their innovation and dedication deliver exceptional customer experiences daily. ... Amazon's mission to be Earth's most customer-centric company depends on our talented people. ... local labor law PREFERRED QUALIFICATIONS - Experience in HR within an international, fast-paced and customer-driven

. 🌍 The Customer Success team owns retention and expansion across the Nordics, Benelux, UK, Germany, ... expectations, and act as escalation point when it counts Channel structured customer feedback into ... Beyond your own accounts, you support renewals across the wider customer base, bringing negotiation strength ... 8+ years in customer success, account management, or a similar commercial role in B2B SaaS, with experience ... Coordinate with Product, Engineering, Professional Services, and Support to align priorities with customer

Provide data center facility devices' operation and trainings for customer and partner, manage the customer ... At Huawei, innovation focuses on customer needs. ... satisfaction Support data center facility presales project technical service delivery risk review ... Responsible for site equipment health check service and report annually, when necessary, supervise the ... facility (indoor data center solution and outdoor prefabricated container solution) project technical service