13128 customer service English-speaking jobs in Germany

We empower eCommerce brands to build AI Agents that fully automate service conversations, while generating ... We are Hoola The #1 customer automation platform for commerce. ... Our unique position stands on two core beliefs: Customer Experience is being reimagined.

improvement processes and policies; oversee company support processes and organize them to enhance customer ... satisfaction and improve service level in demand planning to a first-class level Develop long-term operational ... Identify and drive key demand planning & inventory processes, and manage stock issues Take Ownership for Service

Data Management activities:Define and own the implementation of the end-to-end process for managing customer ... practices, and ensuring that business and internal controls are in place.Lead analysis and optimization of customer ... Waterfall and Scrum methodologies.Comprehensive understanding of business processes, especially in Customer

Global Customer Master Data Specialist (m/f/d)Data Management Responsibilities:End-to-End Data Process ... master data while maintaining data quality standards.Customer Data Stewardship: Ensure high-quality customer ... platform.Master Data Management Responsibilities:MDM Tools: Utilize MDM tools to cleanse and distribute customer ... processes.Industry experience in Medical Technology, FMCG, or CPG sectors.Extensive experience managing product or customer

Your service-oriented mindset and expertise in (spare parts) data management combined with ability to ... By managing sub-projects you will play a major part in fulfilling customer requirements and creating ... data for use in our product and ad-hoc customer requests.Act as a liaison between customers and product ... time to buildEntrepreneurial mindset – we find opportunities everywhereAbout the roleAs our (Senior) Customer ... data analyses, product expertise and product demos.Conduct analytics tasks to derive insights from customer

A major focus for this position is to promote sales and customer satisfaction. ... way.TasksPromoting and closing sales in direct interaction with the customersDelivering professional, high-quality service ... never get bored with regular drinks and other team events to participate in.About the position:As a customer

They interact with each functional group within aftermarket and customer service to ensure the Customer ... issue is resolved.Provide issue resolutions regarding critical parts, technical items, or service challenges ... Job Description - Customer Support Solutions (328818)Customer Support Solutions (Job Number: 328818)Textron ... and analytical, will work as a part of the Customer Support team on all escalated and priority customer ... We are passionate advocates of aviation.JOB SUMMARY:The Customer Support Solutions will be detail oriented

They interact with each functional group within aftermarket and customer service to ensure the Customer ... Customer metrics Part status Service and technical issues Use of technical knowledge will be used to ... is receiving excellent service. ... Provide issue resolutions regarding critical parts, technical items, or service challenge for each AOG ... service skills Recruiting Company: Textron Aviation Primary Location: Germany-North Rhine Westphalia-Düsseldorf

a positive customer experience through elite, world-class service management; act as the subject matter ... service role in an international, complex environment.Bachelor’s or Master's degree in a life science ... coordination, and successful problem resolution.Monitor and support customized performance metrics based on service ... Customer Success Manager in Dusseldorf, GermanyIntegrated DNA Technologies (IDT) is the leading manufacturer ... Create basic interactive customer dashboard providing real-time visibility to metrics and action plans

Support to both Authors and Readers.Flex to support different support queues based on volume and service ... be done - Sometimes we have to work overtime to make sure our users hear back from us within a 24hr Service ... cross-functionally with Product and engineering teams to raise customer feedback and issues.Respond ... from the Support Team within 24hrs or less.Solve 100 Customer Support contacts per day on average.Work ... level agreement.Adhere to an 85% Customer Satisfaction Score.Ensure 90% of our Users receive a response

and spare parts support through a worldwide network of service centers and qualified local agents.Job ... SPTS operates across 19 countries in Europe, North America and Asia-Pacific, and offers comprehensive service ... DescriptionBe part of our CSE Team @ our customer site.Installation and start-up of new equipment or ... upgrades based at customer sites.Servicing of existing equipment and trouble shooting.Follow and work ... resolve issues.Documentation of the work performed.Taking ownership of and leading projects at the customer

We’re seeking a Customer Success Director to lead the strategic direction of our global customer success ... function.As Director of Customer Success, you’ll be responsible for shaping our customer success strategy ... , focusing on enterprise clients, revenue growth, and ensuring seamless customer journeys. ... You’re a dynamic leader, capable of scaling CS operations and setting a vision for customer engagement ... Success DirectorAppinio is transforming market research through client-focused innovation, and our Customer

We’re seeking a Customer Success Director to lead the strategic direction of our global customer success ... function.As Director of Customer Success, you’ll be responsible for shaping our customer success strategy ... , focusing on enterprise clients, revenue growth, and ensuring seamless customer journeys. ... You’re a dynamic leader, capable of scaling CS operations and setting a vision for customer engagement ... Success DirectorAppinio is transforming market research through client-focused innovation, and our Customer

We’re seeking a Customer Success Director to lead the strategic direction of our global customer success ... function.As Director of Customer Success, you’ll be responsible for shaping our customer success strategy ... , focusing on enterprise clients, revenue growth, and ensuring seamless customer journeys. ... You’re a dynamic leader, capable of scaling CS operations and setting a vision for customer engagement ... Success DirectorAppinio is transforming market research through client-focused innovation, and our Customer

Service #J-18808-Ljbffr ... Digital Customer Success Manager - SAP Concur (f/m/d) At SAP, we enable you to bring out your best. ... customer business reviews to drive adoption and expansion of services.Work in partnership with Client ... Success, Customer Engagement or Account Management role.A strong team player, can work collaboratively ... outreach at all stages of the customer lifecycle.Meet & exceed account retention and revenue goals.Conduct

diploma or equivalent; a degree in Customer Service or a related field is a plus.1-2 years of experience ... in customer service, preferably in an e-commerce or retail environment.Strong communication and interpersonal ... mentality with a strong focus on empathy and service excellence. ... skills with a focus on delivering excellent customer service.Familiarity with CRM software and customer ... service platforms (e.g., Zendesk, Freshdesk) is a plus.Ability to multitask and prioritize effectively

gained their experience in boot camps and building apps on their own.We are looking for an experienced Customer ... Help customers solve technical problemsAnswer questions about the product's capabilitiesReproduce customer

– Then join our outstanding Customer Success Team that enables our customers to utilize our innovative ... standardized services, leading best practices, methodologies, and tools based on experiences from thousands of customer

To provide the right level of service, a dedicated team has been set up within SAP Enterprise Cloud Services ... the customer is at the start of a large-scale SAP S/4HANA transformation program.As a Customer Technical ... Customer Technical Advisor for Sustain and Architecture (m/f/d) At SAP, we enable you to bring out your ... The goal of this team is to operate the entire customer SAP landscape and drive innovation adoption as ... implementing measures to prevent critical situations from arising.Providing support and guidance to customer

Customer Technical Advisor for Sustain and Architecture (m/f/d) At SAP, we enable you to bring out your ... filled in Sankt Leon-Rot, Frankfurt, Berlin (other locations in Germany considered)What you’ll doAs a Customer ... implementing measures to prevent critical situations from arising.Providing support and guidance to customer ... higher in Computer Science, Engineering, Information Management or equivalent experience.Exemplary customer ... with Pacemaker), with a minimum of 10 years' BASIS experience, 5 of which should be in a large customer