21673 customer service English-speaking jobs in Germany

success programs, including email campaigns, webinars, and self-service resources.Act as a customer ... service in a dynamic, start-up environment.Creative problem solving under pressure when working through ... As a Scaled Customer Success Manager, you will play a critical role in driving customer value and reducing ... Ideally this would be in a digital or scaled customer function, but SaaS customer success, consulting ... portfolio using a scalable, technology-driven approach.Monitor Customer Health Metrics to identify,

success programs, including email campaigns, webinars, and self-service resources.Act as a customer ... service in a dynamic, start-up environment.Creative problem solving under pressure when working through ... As a Scaled Customer Success Manager, you will play a critical role in driving customer value and reducing ... Ideally this would be in a digital or scaled customer function, but SaaS customer success, consulting ... portfolio using a scalable, technology-driven approach.Monitor Customer Health Metrics to identify,

service by managing inbound calls from international clients.Assist customers with flight booking, ticketing ... customer satisfaction by resolving issues and providing accurate information.Maintain records of customer ... Job Brief:We are hiring for the position of Inbound International BPO Customer Care Executive (CCE) to ... flight booking and ticketing inquiries for our US-based customers.Responsibilities:Provide excellent customer ... , and travel-related inquiries.Handle customer queries efficiently and effectively in a US-shift environment.Ensure

Technology, Computer Science, Audio Production or equivalent work experienceExperience as a Support-, Service ... As a member of our Customer eXperience Group, you would be servicing and supporting our customers and ... experienceLive the journey of resolving customer issues from start to closureCollaborating with other ... customers to understand their needs and build long-term relationshipsCare for constantly improving customer ... management skillsFluid written and verbal capabilities in English, other European languages desirableStrong customer

– Then join our outstanding Customer Success Team that enables our customers to utilize our innovative ... standardized services, leading best practices, methodologies, and tools based on experiences from thousands of customer

Join to apply for the Enterprise Customer Success Manager role at Canonical.Canonical is a leading provider ... Customer Success Managers (CSMs) develop trust with customers, understand their objectives, and align ... portfolio, identify growth opportunities and renewal risks.Conduct weekly customer and business reviews ... colleagues in more than 75 countries, mostly working remotely with occasional in-person meetings.The Customer ... decision-makers.Collaborate with Sales, Engineering, and Support to develop engagement plans.Manage a customer

Join to apply for the Enterprise Customer Success Manager role at Canonical.Get AI-powered advice on ... Customer success is a strategic department focused on reducing risk and churn, facilitating product adoption ... customers, understand their objectives, and align expectations to enhance loyalty and collaboration.Our Customer ... colleagues across more than 75 countries, mostly working remotely.About the RoleWe are hiring an Enterprise Customer ... portfolio, identify growth or renewal risks.Lead weekly customer and business reviews, resolve blockers.Advocate

and are excited to learn and grow.Client-Focused Passion: You’re committed to delivering high-quality service ... As a Customer Success Manager, you’ll directly impact Almedia’s success, leading client relationships ... consistent value and improved ROAS in the short and long term.What Makes This Role a Game-ChangerThe Customer ... client and Almedia.Team Growth Contribution: Participate actively in shaping the future of Almedia’s Customer

, or related field2+ years of experience in customer success or account managementStrong problem-solving ... You’ll work closely with cross-functional teams to provide a seamless customer experience.Responsibilities ... and maintain strong client relationshipsConduct onboarding and training sessionsProactively address customer ... and support researchers in theirs.Over the past six months, we've been growing fast—expanding our customer ... meaningful challenges and create AI, processes, and partnerships that truly matter.Job Description:As a Customer

The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department ... Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and ... Through a clear understanding of their customer's objectives, the CSM can activate a large range ... of interacting with all departments internallyAdditional skills that you might also bringWe at the Customer ... expectations, as well as help draw and deliver on an appropriate collaboration roadmap.We are growing our Customer

Digital Customer Experience Consultant - Content Strategy & TechnologyJoin to apply for the Digital Customer ... Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports.Digital Customer ... growing area of investment, and ZS has developed solutions to improve content operations and enhance customer

Success metrics, including customer health, upsells, renewals, as well as churn across all customer ... Senior Customer Success Manager (B2B Gaming Industry)BerlinTHE COMPANYSolsten is advancing the human ... As a Senior Customer Success Manager, you will be the trusted advisor for our existing gaming customers ... feedback loop to our UX and product team to share and discuss customer requests that are prioritized ... customer momentum.Manage the involvement of Client Partners, Solution Engineers, and other functions

engagements.Communicate and assist in delivering the necessary service levels to customers during the ... deployment phase (i.e. guaranteeing service levels to customers).Key skills:Previous experience: preferably ... Customer Success Manager - Ongoing contract - Hamburg/München - Up to €60,000 equivalentMy client, a ... relationships, as well as taking responsibility for customer satisfaction and loyalty. ... market leading Robotics company with global operations, is looking to recruit a remote working Customer

This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare ... manner.Adding value to customer relationships and driving the desired customer goals by either actively ... of Customer Success Managers and Customer Solutions Engineers (CSEs), who are tasked with driving transformational ... Senior Manager, Customer Success & Services, DACHHybridAbout UsAt Cloudflare, we are on a mission to ... , engineering, software development, product management, customer support & project delivery.

contact and pedagogy.An aptitude for solving practical and sometimes technical problems.A sense of service ... experience.Job DescriptionIn order to continue our expansion in this market, we are looking for an HRIS Customer ... your German customers (lead generation).Be proactive in presenting new products that may address a customer ... abroad.Ensure that the deployment is completed on time and on budget as stipulated in the contract.Gather the customer

and spare parts support through a worldwide network of service centers and qualified local agents.Job ... SPTS operates across 19 countries in Europe, North America, and Asia-Pacific and offers comprehensive service ... Description / Preferred QualificationsBe part of our CSE Team @ our customer site.Installation and startup ... resolve issues.Documentation of the work performed.Taking ownership of and leading projects at the customer ... of new equipment or upgrades based at customer sites.Servicing of existing equipment and troubleshooting.Follow

We’re helping those who work in the health service to connect with patients and each other; schools, ... Berlin, Garching, Cologne, Stuttgart, Hamburg, DusseldorfArea of Interest: Customer ExperienceJob Type ... : ProfessionalJob Id: 1429145Travel required: up to 30%What You'll DoAs a Technical Customer Success ... Your responsibilities will include:Driving software utilisation and value realization, leading to customer ... Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners

We’re helping those who work in the health service to connect with patients and each other; schools, ... Berlin, Garching, Cologne, Stuttgart, Hamburg, DusseldorfArea of Interest: Customer ExperienceJob Type ... : ProfessionalJob Id: 1429145Travel required: up to 30%What You'll DoAs a Technical Customer Success ... Your responsibilities will include:Driving software utilisation and value realization, leading to customer ... Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners

the client themselves.Prioritize Tasks against plan.Manage conflicts.Manage escalations.Understand customer ... will lead to a successful deployment.Work with the Functional stream to get the best solution based on customer ... functional teams but also the technical.ResponsibilitiesEnsure a utilization target of 80% is kept.Lead Customer

Experience - Content Strategy & Technology ConsultingZS’s Digital Customer Experience Transformation ... their content operating models and deliver significant business value through personalization of the customer ... obtaining the resources they need to thrive, and sharing the messages they are passionate about.Digital Customer