12629 customer service English-speaking jobs in Germany
Ecommerce Customer Support Agent
- DTC Job
- Gelsenkirchen
- November 16
A customer-first mentality with a strong focus on empathy and service excellence. ... Familiarity with CRM software and customer service platforms (e.g., Zendesk, Freshdesk) is a plus. ... Qualifications: High school diploma or equivalent; a degree in Customer Service or a related field is ... Strong communication and interpersonal skills with a focus on delivering excellent customer service. ... a plus. 1-2 years of experience in customer service, preferably in an e-commerce or retail environment
Ecommerce Customer Support Agent
- DTC Job
- Halle (Saale)
- November 16
A customer-first mentality with a strong focus on empathy and service excellence. ... Familiarity with CRM software and customer service platforms (e.g., Zendesk, Freshdesk) is a plus. ... Qualifications: High school diploma or equivalent; a degree in Customer Service or a related field is ... Strong communication and interpersonal skills with a focus on delivering excellent customer service. ... a plus. 1-2 years of experience in customer service, preferably in an e-commerce or retail environment
Ecommerce Customer Support Agent
- DTC Job
- Potsdam
- November 16
A customer-first mentality with a strong focus on empathy and service excellence. ... Familiarity with CRM software and customer service platforms (e.g., Zendesk, Freshdesk) is a plus. ... Qualifications: High school diploma or equivalent; a degree in Customer Service or a related field is ... Strong communication and interpersonal skills with a focus on delivering excellent customer service. ... a plus. 1-2 years of experience in customer service, preferably in an e-commerce or retail environment
Ecommerce Customer Support Agent
- DTC Job
- Lübeck
- November 16
A customer-first mentality with a strong focus on empathy and service excellence. ... Familiarity with CRM software and customer service platforms (e.g., Zendesk, Freshdesk) is a plus. ... Qualifications: High school diploma or equivalent; a degree in Customer Service or a related field is ... Strong communication and interpersonal skills with a focus on delivering excellent customer service. ... a plus. 1-2 years of experience in customer service, preferably in an e-commerce or retail environment
Customer Support Manager - Ecom
- DTC Job
- Berlin
- November 16
Develop and implement customer service strategies that enhance the customer experience and align with ... Proven experience in leading and developing customer service teams. ... Experience with CRM tools and customer service software (e.g., Zendesk, Salesforce, Freshdesk). ... Utilize CRM systems and other tools to track and report customer service metrics, providing regular reports ... service management role, preferably within an e-commerce or retail environment.
Director, Scaled Customer Success
- Camunda
- Germany
- November 14
You'll build a team from scratch that will shape proactive, persona-driven self-service tools, ensuring ... Provide our customers with self-service capabilities and proactive persona-driven engagement models.Direct ... Lead A/B testing initiatives to refine customer success strategies, enhance customer experiences, and ... Develop metrics and dashboards to monitor team performance and customer health scores. ... Success function from scratch.Role OverviewAs our Director, Scaled Customer Success, you’ll architect
Internship MarTech Customer Experience
- Henkel
- Düsseldorf
- November 7
Germany, Düsseldorf, Adhesive TechnologiesInternship MarTech Customer ExperienceAt Henkel, you can build
Customer Engineer - Power Platform
- OneAPPS Consulting
- Dortmund
- November 6
Customer Engineer - Power Platform Remote Mandatory Skills: Deep understanding of administering, developing
Customer Engineer - Power Platform
- OneAPPS Consulting
- Munich
- November 6
Customer Engineer - Power Platform Remote Mandatory Skills: Deep understanding of administering, developing
Customer Engineer - Power Platform
- OneAPPS Consulting
- Berlin
- November 6
Customer Engineer - Power Platform Remote Mandatory Skills: Deep understanding of administering, developing
Principal Customer Success Manager
- ZEDEDA
- Berlin
- November 1
cadence to strengthen relationships while uncovering new service and solution opportunities.Monitor ... , as well as provide proactive information, guidance, and support.Drive customers’ subscription and service ... Develop a strong partnership with and become a trusted advisor to customer stakeholders, channel partners ... renewals on an ongoing basis and collaborate with internal teams to remediate customer concerns and ... key performance metrics like customer satisfaction, renewal rate, offering upsell/cross-sell revenue,
Customer Experience & Quoting Specialist
- Bruker BioSpin
- Ettlingen, Baden-Württemberg, 76275
- November 1
Recommend new application solutions, developments, or enhancements as a result of customer and/or sales
Technical Customer Success Manager
- CloudSploit by Aqua Security
- Germany
- October 15
We strive to deliver best in class service, while helping them secure their cloud native applications ... Operate as a customer success professional while leveraging technical knowledge Orchestra the customer ... Requirements 6+ years of relevant work experience in customer-facing roles such as customer success, ... internally while focusing on a positive customer experience. ... About The Position Aqua Security is looking to hire a Technical Customer Success Manager to support enterprise
Technical Customer Support Professional
- Trimble
- Raunheim
- August 8
)Job Location: Raunheim, Germany (hybrid)Our Division: Global servicesWhat You Will DoThe Technical Customer ... offers an excellent opportunity to engage in challenging technical problem-solving, directly impacting customer ... high quality and reliability of our products.Advanced Technical Support Problem Analysis and Reporting Customer ... and interpersonal skills.Ability to collaborate effectively with diverse teams and customers.Strong customer-centric
Customer Implementation Project Manager
- APL Logistics
- Hamburg
- August 2
Main responsibilities: Translating the customer needs into APLL terminology and leading the customer ... Implementation Team in the position of Customer Implementation Project Manager. ... Gathering as much information as possible, stored in the operational systems such as Customer Profiles ... And as one, we deliver.Right now, we’re looking for a new colleague to join our Project Management & Customer
Customer Success Advisor
- Illumio
- Germany
- June 17
Customer Adoption - inspect customer adoption issues and run specific plans to increase adoption health ... Key Responsibilities: As a Customer Success Advisor (CSA), you are a critical part of the Customer Success ... , or related, customer-facing role. ... Organization reporting to the Director of Customer Success. ... to, and increase the depth of our Customer Success repository.
Customer Support Engineer (Reutlingen)
- ASML
- Dresden
- June 12
service environment? ... duties which include procedure changes, pass-downs, work orders, and field service, system problem, ... focus with commitment to customer satisfaction. ... , reparation, and maintenance of the ASML systems at our customer site. ... The role of Customer Support Engineer is located fully onsite in Reutlingen, Germany.
Customer Project Manager* - EMEA
- TOMRA
- Mülheim-Kärlich
- June 5
Collaborate with internal and external customers to ensure smooth communication.Customer Acceptance: Achieve customer ... team.Successful Project Execution: Ensure projects are executed successfully within budget and timelines, meeting customer
Customer & Broker Engagement Manager
- Berkshire Hathaway Specialty Insurance
- Munich
- April 30
Job Opportunity:The Regional Customer & Broker Engagement Manager is responsible for guiding and linking ... and Broker in South Germany , linking the product teamsCoordinate and prioritize target account and customer ... with teamGenerate introductions and qualified new business opportunities in targeted businessesLead customer ... leading the effort to enhance BHSI profile, driving market strategies to deepen and expand our broker and customer ... analytical skills, particularly in collecting, developing and monitoring performanceTravel requirement for customer
Customer Master Data Governance Lead (m/f/d)
- Fresenius SE & Co. KGaA
- Bad Homburg vor der Höhe
- November 15
Focus of the role: The Customer Master Data Management (MDM) Governance Manager will lead the development ... , implementation, and ongoing management of the company’s Customer Master Data Management strategy. ... This role is pivotal in ensuring the accuracy, consistency, and integrity of customer data across the ... You have gained knowledge of customer data management specific to the pharmaceutical industry. ... Define and drive the roadmap for customer master data management, ensuring scalability and adaptability
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