916 customer service English-speaking jobs in Berlin

Strong customer service orientation with excellent communication and interpersonal abilities.  ... IT Service Desk Ownership:  Oversee daily IT service desk operations, ensuring incidents, service requests ... Service Delivery Strategy and Governance:  Define and implement IT Service Delivery standards, policies ... ITIL v4 certification or equivalent service management credentials strongly preferred.  ... Provide strategic guidance, coaching, and support to ensure a consistent, high-quality, user-focused IT service

. • Own and maintain customer service and operations master data for accuracy and consistency. • Manage ... Your Story • Customer service/operations background in an international environment. • Minimum 3 years ... Governance & Communication • Act as the key operational link for Customer Service and Operations in ongoing ... Backoffice escalations and provide daily operational support. • Perform systematic checks on EMEA customer

OPEX, service unavailability) against customer friction (e.g. service limits, customer downtime). ... We aim to provide the best possible customer experience by balancing the cost of financial and reputational ... technologies and run pilots to design the data architecture to scale with the increased data sets of customer ... behaviors using Machine Learning models and rules, containing risky accounts by limiting access to service ... accounts, and remediating fraud and compromise within AWS by cleaning up account resources to recover service

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... Provide customer training and technical troubleshooting as needed. ... Estimate implementation effort, time, and resources required for customer deployments. ... Analyze customer technical specifications and recommend optimal product configurations and installation ... Typically reports to a manager while gaining experience in advanced technical and customer-facing responsibilities

Streamline customer service support processes and integration with other systems, such as Microsoft Teams ... cross-functional teams including Administrators, Product Managers, Developers, QA, and DevOps to optimize customer ... service processes and ensure seamless integration of contact center support into Salesforce.  ... Minimum 2-3 years of experience as a Salesforce Administrator or similiar roles, ideally in Sales and Service

mission to bring a positive attitude to life to our users through thoughtful and passionate design, great service

service, fleet availability, and operational efficiency. ... service; Monitoring KPIs and implementing strategies to improve performance; Managing P&L, budgeting ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... You’ll be the key link between local teams and central functions, driving performance, customer satisfaction ... Manager) at Indie Campers, you will lead operations across a cluster of depots, ensuring excellence in customer

service, fleet availability, and operational efficiency. ... service; Monitoring KPIs and implementing strategies to improve performance; Managing P&L, budgeting ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... BROM) at Indie Campers, you will lead operations across a cluster of depots, ensuring excellence in customer ... You’ll be the key link between local teams and central functions, driving performance, customer satisfaction

service, fleet availability, and operational efficiency. ... service; Monitoring KPIs and implementing strategies to improve performance; Managing P&L, budgeting ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... BROM) at Indie Campers, you will lead operations across a cluster of depots, ensuring excellence in customer ... You’ll be the key link between local teams and central functions, driving performance, customer satisfaction

within the European Economic Area - Choice of hardware - Anonymous crisis counseling through external service

Monitor and ensure SLA adherence of managed service providers conducting risk assessments and audits.Serve ... Highly desirable: experience in product ownership and service delivery using SAFe (Scaled Agile Framework ... Continuous Improvement and Reporting: Analyze trends and findings from supplier assessments to drive service

These include ownership, growth, integrity, collaboration, customer centricity and inclusion. ... department, you understand risk management as an area of tension between merchant satisfaction, end customer

customer satisfaction and retention rates. ... Ability to analyze data and generate actionable insights for customer retention. ... Responsibilities Assist the Channel Renewal team in managing the customer renewal process to enhance ... Assist in maintaining accurate records of customer interactions and renewal documentation. ... Contribute ideas and insights during team meetings to enhance customer retention initiatives and promote

Our Al-powered software solution increases repair efficiency by up to 70%, provides a 10x better customer ... Our Al-powered software solution increases repair efficiency by up to 70%, provides a 10x better customer ... The SaaS-enabled B2B2C platform streamlines workflows and collaboration between service providers (for ... maintenance, repair, refurbishment or recycling) and service operators (like manufacturers, retailers ... The SaaS-enabled B2B2C platform streamlines workflows and collaboration between service providers (for

, helping the business improve efficiency and personalize the customer journey. ... You'll play a key role in implementing and scaling their Customer Data Platform (CDP), ensuring a ... You'll develop and refine customer segmentation, attribution frameworks, and incrementality models ... Experience with customer segmentation and working with behavioral, demographic, or transactional data ... Your work will directly influence customer acquisition, retention, and lifetime value in a high-growth

service, and engineering teams. ... service (US Based), Design and Engineering to craft seamless, industry-leading experiences. ... Champion the B2C experience — apply proven frameworks and methodologies to design and optimize customer ... here’s what you can expect to drive: Collaborate across disciplines — work closely with Marketing and Customer ... Define and deliver impactful solutions — lead the iterative discovery, definition, and delivery of customer

Partner with the Customer Service team to streamline one-to-one communications and create VIP treatment ... for a CRM Manager to develop and execute Aeyde’s CRM and E-Mail strategy, with the goal of fostering customer ... Develop and implement a comprehensive CRM strategy to increase customer loyalty, retention, and lifetime ... loyalty, increasing customer lifetime value, and driving retention across all direct-to-consumer touchpoints ... Strong customer-centric mindset with a passion for delivering personalized, high-quality experiences.

The Team: At HERE, we are the Voice of the Customer. ... Our Customer Success team partners with clients throughout their journey – from onboarding to adoption ... Key Responsibilities Develop and execute Customer Success Plans to maximize value from HERE products ... The Role: As a Technical Project Manager within Customer Success, you will lead strategic delivery programs ... Manage project timelines, risks, and escalations, ensuring successful delivery and customer satisfaction

product to create an outstanding user experienceDevelop and drive the product roadmapBuild a seamless customer ... journey that delivers an unparalleled service in consumer health in GermanyEnsure strong alignment between ... offeringQualifikationStrong focus on business alignment and strategic thinkingBackground in product management, UX, or service

satisfaction through exemplary customer service and effective communication. ... Required Knowledge and Experience: 5+ years of relevant experience as a technician, field service or ... As part of a Customer Success team, your responsibilities will follow the customer journey, including ... issues and meeting customer requirements.  ... customer support role in the healthcare industry and comfortable in an acute clinical setting.