2174 customer service English-speaking jobs in Berlin

Continuous Improvement: Lead initiatives to enhance service performance, reliability, and customer satisfaction ... Strong customer focus, communication, and leadership. ... Customer Liaison: Serve as the main contact for clients, handling escalations and ensuring satisfaction ... Service Delivery Leader Arendt & Medernach is the leading independent business law firm in Luxembourg ... Experience: 5+ years in IT service delivery or operations, with ITIL framework knowledge.

Ensure Customer Service Level Agreements are met or exceeded. ... To deliver a first line support service via the Service Desk, receiving incidents and service requests ... ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer ... account in the prescribed format Execute transactions as per prescribed guidelines and timelines Ensure customer ... Help to implement and improve processes and procedures within the team allowing strong service focused

goals and progress 2- Manage customer retention and upsell opportunities (30%) Build strong, trusted ... experience Requirements Must-have Customer-success experience: You have at least 3 years of experience ... satisfaction and continued growth 3- Be the customer’s advocate internally (10%) Relay customer feedback ... empowered to succeed with n8n, driving higher NRR and ARR, reducing churn, and fostering long-term customer ... 3 months, setting them up for success Set up and run QBRs (Quarterly Business Reviews) to align on customer

team up with our Business Analysts, Product and Commercial Leaders to work on new ideas to improve customer ... LOVE YOU TO DO (AND LOVE DOING)You’ll explore data to find actionable insights and make product and customer ... prioritization of feature development and product strategy and define key performance metrics together with the Customer

Our global logistics network, cutting-edge IT systems, in-house expertise, and excellent customer service ... with IS Deployment, Customer Development, Customer Onboarding, IT, and other key stakeholders. ... Customer Engagement: Lead the definition and oversight of the tender support process, ensuring robust ... Actively listen to and understand customer needs, driving standardization across solutions with minimum ... Managing a global team of professionals and operations spanning more than 40 countries, you will lead customer

Projektmanager / Projektleiter Customer Care in Berlin (all genders) Projektmanager / Projektleiter Customer ... You have experience in customer care management. ... Your benefits For consultants-♥: Varied customer network, different areas of expertise. ... Care in Berlin (all genders) Bolzhauser AG is the consulting company for digital transformation in the customer ... You moderate workshops to clarify customer requirements and support our customers according to agile

Team The Marketing Team is taking care of customer acquisition and customer retention for all of Raisin ... Raisin works with over 400 banks and financial service providers from over 30 countries. ... In addition, financial service providers get best-in-class marketplace solutions for their customers, ... It is focussing on understanding the journey of (potential) customers and on optimizing the customer ... Collaborate with other marketing teams to create compelling advertising copy that drives customer acquisition

Customer Service : Commitment to exceptional customer service, ensuring an unparalleled guest experience ... Customer Service : Ensure exceptional customer satisfaction by making every experience memorable and ... Strategic Planning : Design long-term plans for the restaurant, focused on customer loyalty and continually

The ideal candidate will help ensure outstanding service and support to our customers, contributing to ... CHARGE NOW is a service of DCS and part of this joint venture, which aims to strengthen sustainable mobility ... Handling Customer Inquiries: Respond promptly to a high volume of customer questions to provide effective ... Customer-focused with a proactive problem-solving approach. ... Customer Successs Manager(f/m/d) at Digital Charging Solutions GmbH | softgarden View job here Electrify

We tap into diverse datasets to identify scopes for improvement in our service, challenge the status ... valuable and actionable insights to your stakeholdersQuantify the impact of product activities along the customer ... mental unload workshops 30 vacation days, sabbatical and unpaid leave option Relocation support with service ... interactive Jupyter notebooks.What you will do Analyze transactional data to identify trends and patterns in customer

Sales and Service Oversight: Manage frontline sales and service activities in cooperation with designated ... and meet customer needs. ... consistent pricing, terms, service levels, and warranty standards. ... Responsibilities include market approach, customer relationship management, team leadership and development ... Customer Management: Manage and develop relationships with key customers to strengthen market position

Sustainability is what we do, and is at the heart of both our service offerings and how we operate our

The Customer Reviews team is looking for a Sr. Product Manager - Tech. ... Review's next generation of customer-facing experiences. ... develop the roadmap and best practices for the efficient operation of, and future innovation with, Customer ... need to operate with a high level of autonomy, operate analytically, and work backwards from data and customer ... , continuously identify iterative opportunities to further raise the bar, and drive the delivery of Customer

Review's next generation of customer-facing experiences. ... DESCRIPTIONThe Customer Reviews team is looking for a Sr. Product Manager - Tech. ... develop the roadmap and best practices for the efficient operation of, and future innovation with, Customer ... need to operate with a high level of autonomy, operate analytically, working backwards from data and customer ... , continuously identify iterative opportunities to further raise the bar, and drive the delivery of Customer

Operations and Design Architects, including handling customer project escalations and escalating to ... techniques.Preferably PMI / PRINCE2 certification, ITIL v3 foundation certification.Preferably experience in customer ... contributors, including Product Management, R&D, and Sales Managers.Collaborate on business case and service ... reporting to Finance and Management stakeholders.Manage escalations, request resources, and coordinate with Service ... procedures, and identify and address day-to-day continuous improvement activities towards the Regional Service

customer satisfaction and retention. ... You will lead our customer success efforts, working closely with the leadership team. ... Operations/ Customer Success Manager, you will be instrumental in ensuring our customers achieve their ... Your focus will be on building strong customer relationships, driving product adoption, and ensuring ... implementing software solutions and managing medium to large enterprises.Key Responsibilities:Lead customer

service, demonstrating an ardent dedication to understanding and addressing customer needs #SAPBPICareers ... mentoring, and developing a team to ensure they meet their role expectations and deliver excellent service ... enhance support coverage on a 24x7 basis ·Build strategic partnerships with key decision-makers in customer ... ·Engage with the customer support leadership team  Operational Responsibilities ·Drive operational excellence ... dispersed, global teams ·Excellent communication and interpersonal skills ·Experience in working with customer

Increasing customer retention and growth in line with individual KPI’s Managing constantly incoming ... Your mission Understanding customer growth from the existing account base through cross-selling and upselling ... new B2B customer streams Identifying customers demand and preparing quotations Embracing the powerful ... our multi-national Berlin sales team including regular company events throughout the year Exciting customer ... Bachelor and/or Master degree Minimum of 3 years work experience in B2B sales Strong communication skills Customer-centric

Increasing customer retention and growth in line with individual KPI’s Managing constantly incoming ... Your mission Understanding customer growth from the existing account base through cross-selling and upselling ... new B2B customer streams Identifying customers demand and preparing quotations Embracing the powerful ... our multi-national Berlin sales team including regular company events throughout the year Exciting customer ... Bachelor and/or Master degree Minimum of 3 years work experience in B2B sales Strong communication skills Customer-centric

Increasing customer retention and growth in line with individual KPI’s Managing constantly incoming ... Your mission Understanding customer growth from the existing account base through cross-selling and upselling ... new B2B customer streams Identifying customers demand and preparing quotations Embracing the powerful ... our multi-national Berlin sales team including regular company events throughout the year Exciting customer ... Bachelor and/or Master degree Minimum of 3 years work experience in B2B sales Strong communication skills Customer-centric