916 customer service English-speaking jobs in Berlin

Besides the Contact Center related tasks you will help optimise customer service processes, customer ... Service) and platform tasks include:  Help streamline the Customer Service support processes and integration ... least 1 year of previous experience as a CTI Administrator - ideally in Salesforce in both Sales and Service ... onboardings and assignments  Whatsapp Business setup for global expansion    Salesforce administration (Customer

Service products ... directly shape the Agent-facing experience to ensure Agents can efficiently resolve millions of daily customer ... Experience in managing a diverse set of stakeholders from around the world Experience in working with Customer ... Job Description We are on the lookout for a Product Manager to join our Service Agent Tooling team ... it easier for Agents to help our customers, riders & vendors, creating a more efficient & delightful service

These include ownership, growth, integrity, collaboration, customer centricity and inclusion. ... department, you understand risk management as an area of tension between merchant satisfaction, end customer

quality, turnaround times, and customer satisfaction. ... Data-driven mindset with a strong focus on customer experience and operational excellence.   ... improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance process quality and customer ... and mindset transformation across teams to support the transition toward a digital, data-driven, and customer-centric ... High adoption of digital HR tools and self-service platforms.

Lead the design and implementation of AI solutions that automate customer service processes, enhance ... Engage with platform partners in successfully integrating the HRS lodging-as-a-service value proposition ... Management department is a critical function in driving the success of the company's Lodging-as-a-Service ... reinvents how companies and travelers Stay, Work, and Pay - cohesively brought together by our Lodging as a Service ... to adopt customer-first practices and thinking.

Agile)Driving engagement directly with the business on the customer sideDriving Customer Satisfaction ... by managing services belonging to multiple Infosys internal service lines You will be supported in your ... compensation and without any effort overrunsEnsuring project profitability as per organisational and service ... , you will take along various service lines, giving guidance to the relevant delivery heads on the staffing ... needs, commercials, availabilities and the interests of the service lines even as you try to build synergies

service capacities Demonstrated ability to translate business needs and customer pain points into ... implementing automated solutions, this role reduces costs, eliminates inefficiencies, and enhances overall service ... Identify and evaluate opportunities for automation across CX workflows (including but not limited to self-service ... Proven track record of delivering solutions for unscaled problems, ideally in customer-facing or customer ... This role directly contributes to improved customer satisfaction, streamlined operations, and stronger

At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. ... dedicated to supporting children Additional Information About us: We are a globally leading mobility service ... data platforms, with strong analytical skills in customer segmentation and journey optimization  Customer-Centric ... You lead customer lifecycle strategies that maximize engagement, retention, and lifetime value across ... Manager SIXT Share (m/f/d), based in Pullach near Munich or in Berlin, your job is to create personalized customer

Empowers employees to provide excellent customer service. ... **Ensuring and Providing Exceptional Customer Service** Sets a positive example for guest relations. ... banquet operations on the overall success of a conference event and manages activities to maximize customer ... Schedules banquet service staff to forecast and service standards, while maximizing profits. ... Strives to improve service performance.

Your RoleTo provide SAP S4 Hana PM/CS (Customer service) Functional services for Implementation, rollouts ... RequiredExperience in SAP – Customer Service (CS) / Plant Maintenance (PM) Must have SAP PM/CS experience ... Order Processing and Resource Related BillingExperience in Field Service, In-house Repairs, Service ... & Configuration DocumentsTest ScriptsApprovals for Individual and Integrated ProcessesModule level Customer ... empower the business with agile digital at scale to deliver unprecedented levels of performance and customer

service) to resolve technical issues or improve service delivery.  ... KNOWLEDGE & SKILLS Customer Success Excellence Communication Problem Solving Collaboration Teaching ... Experience collaborating with cross-functional teams (e.g. product development engineering or customer ... Demonstrated experience in customer-facing roles with a focus on technical guidance training and maintaining ... Acts as an escalation point for complex technical issues that field service engineers cannot resolve

Streamline customer service support processes and integration with other systems, such as Microsoft Teams ... cross-functional teams including Administrators, Product Managers, Developers, QA, and DevOps to optimize customer ... service processes and ensure seamless integration of contact center support into Salesforce.  ... Minimum 2-3 years of experience as a Salesforce Administrator or similiar roles, ideally in Sales and Service

support service to new heights. ... Support, enhancing customer experience and improving operational efficiency. ... About the team: Within the Global Operations organisation, our mission is to build the best customer ... experience in the fintech industry by delivering an effortless customer experience to all our merchants ... talented AI team and contribute to the development of AI models and algorithms that will drive our customer

experiences that drive better business outcomes across marketing, sales, and service. ... service skills Very structured, process and detail-oriented Entrepreneurial mindset / can-do mentality ... suite built on Google Cloud that empowers brands to unlock and activate customer data securely. ... This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS ... most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer

) to lead our Pricing Domain within the Customer Product Line. ... Job Description We are on the lookout for a Director, Product Management – (Logistics, Customer Pricing ... Drive a culture of experimentation and data-driven decision-making to improve pricing performance and customer

Digital Customer Experience – Decision Analytics Manager We’re hiring a Manager to lead our omnichannel

Experience in travel, hospitality, or customer service is a plus (but not required). ... About the Role As a Travel Customer Representative, you’ll be the first point of contact for clients ... At Prestige Travel Agency by Mich, we’re looking for passionate Travel Customer Representatives / Travel

ensure regulatory compliance and deliver operational improvements that make a real impact across the customer

Management functionalities, Service requests, Service contracts, Service orders, and billing. ... These include:High analytical skillsA high degree of initiative and flexibilityHigh customer orientation ... empower the business with agile digital at scale to deliver unprecedented levels of performance and customer ... Ensuring seamless integration of SAP S/4HANA Service Management with other SAP modules (e.g., SD, MM) ... Acting as a subject matter expert in SAP S/4HANA Service Management, providing guidance to clients and

Strong customer service orientation with excellent communication and interpersonal abilities.  ... IT Service Desk Ownership:  Oversee daily IT service desk operations, ensuring incidents, service requests ... Service Delivery Strategy and Governance:  Define and implement IT Service Delivery standards, policies ... ITIL v4 certification or equivalent service management credentials strongly preferred.  ... Provide strategic guidance, coaching, and support to ensure a consistent, high-quality, user-focused IT service