916 customer service English-speaking jobs in Berlin

About the role We’re looking for a passionate and strategic Head of Customer Success (f/m/d) to lead ... Key Responsibilities: Lead and scale PlaytestCloud’s Customer Success team, overseeing a team of 4 and ... Own the full customer journey, from onboarding to renewals, ensuring a seamless handover from Sales and ... Act as a strategic partner to the CRO, influencing customer-centric growth strategies and improving Net ... Your profile Mandatory: 3–5 years of experience leading or managing Customer Success teams within a B2B

OPEX, service unavailability) against customer friction (e.g. service limits, customer downtime). ... We aim to provide the best possible customer experience by balancing the cost of financial and reputational ... behaviors using Machine Learning models and rules, containing risky accounts by limiting access to service ... accounts, and remediating fraud and compromise within AWS by cleaning up account resources to recover service ... Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service

Strong customer service orientation with excellent communication and interpersonal abilities.  ... IT Service Desk Ownership:  Oversee daily IT service desk operations, ensuring incidents, service requests ... Service Delivery Strategy and Governance:  Define and implement IT Service Delivery standards, policies ... ITIL v4 certification or equivalent service management credentials strongly preferred.  ... Provide strategic guidance, coaching, and support to ensure a consistent, high-quality, user-focused IT service

A key focus is COBA, a core backend service handling orders, payments, and customer data. ... We’re looking for a Senior Backend Developer (m/f/d) to join our Transaction & Customer Team within the

, vendor experience, and service teams, to streamline rider-related processes that align with Pandora ... 's key goals—cost reduction, enhanced customer experience, and business growth. ... Focus on reducing rider fraud and cancellation costs while ensuring a seamless customer experience. ... Strong understanding of customer experience, rider engagement strategies, and retention methods. ... Cross-Functional Collaboration: Work with other business units and stakeholders, including customer experience

be responsible for managing rider compliance topics within a wide portfolio of the markets driving customer ... Responsibilities: KPI Ownership: You will manage and track (KPIs) related to rider compliance,  Service ... data analytics for decision-making, and coordinating with local and regional stakeholders to manage service ... with cross-functional teams  Excellent analytical skills with the ability to assess performance and service

OPEX, service unavailability) against customer friction (e.g. service limits, customer downtime). ... We aim to provide the best possible customer experience by balancing the cost of financial and reputational ... technologies and run pilots to design the data architecture to scale with the increased data sets of customer ... behaviors using Machine Learning models and rules, containing risky accounts by limiting access to service ... (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service

Job Description We are on the lookout for Software Engineer (Golang) to join the Global Service Tech ... Design and implement cutting-edge solutions that will transform the customer support industry.

Requirements: 4+ years of Salesforce consulting experience, focusing on Sales and Service Cloud. ... Work with stakeholders to understand business objectives and translate them into Salesforce Sales & Service

managing processes in regard to source-to contract, purchase-to-pay and/or global business services Service-oriented

managing processes in regard to source-to contract, purchase-to-pay and/or global business services Service-oriented

Strong customer service orientation with excellent communication and interpersonal abilities.  ... IT Service Desk Ownership:  Oversee daily IT service desk operations, ensuring incidents, service requests ... Service Delivery Strategy and Governance:  Define and implement IT Service Delivery standards, policies ... ITIL v4 certification or equivalent service management credentials strongly preferred.  ... Provide strategic guidance, coaching, and support to ensure a consistent, high-quality, user-focused IT service

Ensure successful service delivery of SAP service signings  Collaboration: Work closely with internal ... customer relationships. ... You are customer-focused – someone who prioritizes customer success in their work. ... Customer engagements: Understand customer challenges, diagnose and troubleshoot requirements to help ... Customer Focus: Exceptional customer management skills, with a proven ability to build and maintain strong

Collaborating with cross-functional teams to ensure customer success 5. ... , and anticipating customer requirements by working backwards from their needs. ... Specialist SAs play a critical role in capturing customer feedback, advocating for roadmap enhancements ... This role requires a passion for innovation, a customer-centric mindset, and the ability to navigate ... Experience in a technical role within a sales organization - Knowledge of AWS services, market segments, customer

Build and maintain strong client relationships, ensuring a high standard of customer service. ... Excellent people skills and a proactive approach to solving customer issues. ... Our focus is on delivering exceptional cleaning solutions with a customer-first approach.

Use or Supporting Customer internally) to reduce the likelihood of introducing new vulnerabilities in ... Left-shift SDLC (Security Development Lifecycle) processes for ALL code written in Databricks (for Customer

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... Act as a contact person and consultant for our customers Independent preparation and execution of customer ... travel, primarily in the Berlin-Brandenburg sales area Independent work style with entrepreneurial and customer-oriented

leadership to the Global HR System Support Team (Tier 3), ensuring effective execution of transactional HR service ... Identifies service delivery issues and takes appropriate action, promotes performance improvement initiatives

The goal of the Principal Consultant is to complete successful implementation projects while ensuring customer ... Key Responsibilities:Successfully implements projects while ensuring customer satisfaction.Contributing ... Document(s) in functional area.Identifies/pursues sales opportunities for additional consulting work at customer

Job Description Design, build, and maintain .NET Web APIs that power our customer and internal services ... design Familiarity with Azure cloud services (App Service, Storage, SQL, Key Vault, etc.) ... C# and Entity Framework Core, backed by MS SQL Server Deploy and operate applications on Azure (App Service ... or collaborate more effectively with frontend engineers Experience with messaging/queueing (, Azure Service ... experience building backend services with .NET / C# Solid knowledge of .NET Web API development and RESTful service