6924 customer service English-speaking jobs in Germany

We are looking for a dedicated Customer Service Manager to serve as the trusted partner for Chinese enterprises ... expanding into Europe—delivering seamless service and proactive support across the region. ... European operations teams, ensuring high satisfaction and loyalty through attentive, solution-oriented service

Senior Manager Customer Experience / Customer Service EMEAP (location Wiesbaden)This a critical role ... Professional experience in BPO consulting, customer service, customer experience, e-commerce, supply ... ) and Customer Service (CS) footprint, ensuring the seamless and consistent delivery of services for ... You will be expected to cultivate strong relationships with customer service providers, key internal ... Responsibilities: Strategically develop our CX & Customer Service footprint and architectureSet up and

customer executives to drive business outcomes and AI-led service transformation. ... The role is responsible for ensuring consistent, high-quality service delivery, customer satisfaction ... Improve customer satisfaction through proactive engagement and value-driven service delivery. ... Customer Relationship Management Build trusted relationships with customer leadership and key stakeholders ... Define the AI adoption strategy and roadmap for projects, ensuring alignment with customer objectives

Experience with automation/AI tools in customer service. ... Customer-Centric Mindset: Deep passion for customer advocacy, with experience embedding a service-first ... What you'll bring Experience: 8–10 years in customer service, customer success, or operations, including ... Scale the team in line with customer base growth while maintaining best-in-class service levels. ... Continuously assess service channels, technologies, and customer needs to identify opportunities for

We are a trusted name in the region, known for providing top-quality vehicles, exceptional service, and

SAP Inhouse Consultant Customer Service (m/f/d) Requisition ID: 10622 Location: Hamburg, DE, 22419 Department ... Service (CS, plant maintenance, field service, repair, maintenance), related processes, modules and ... In an agile working environment, you will support Nordex in mastering future challenges in S/4 HANA Customer ... benefit from health days, company sports activities, office yoga, and free support from the pme Family Service

What you bring along: Several years of experience in Customer Support Operations, Service Management, ... In this role, you are responsible for the end-to-end experience of our customers in support and service ... or IT Service Delivery in complex software environments Proven ability to map, document, and redesign ... end-to-end service processes — you can take complex operational flows and make them clear, structured ... behind this is clear: our customers should not experience internal complexity – they should experience service

What you bring along: Several years of experience in Customer Support Operations, Service Management, ... In this role, you are responsible for the end-to-end experience of our customers in support and service ... or IT Service Delivery in complex software environmentsProven ability to map, document, and redesign ... end-to-end service processes — you can take complex operational flows and make them clear, structured ... SLAs, escalation management, and data-driven service quality steeringExperience establishing and running

Willing to work flexible times as needed to support customer service levels. ... EDUCATION and/or EXPERIENCE Bachelor’s Degree or 3 or more years in a customer service/inside sales ... role. 2-5 years of customer service experience with preparing quotations, order entry, contract review ... culture of innovation, collaboration, and lean principles, we deliver exceptional solutions and premium service ... professionally and responsibly in the industry and that our organization meets the expected level of service

. * Ambitious with a focus on client service and generating new connections. * Professional conduct and

The Service Sales Manager proactively analyzes data, collect customer needs through proper customer journey ... and global Service Sales, Service Delivery and Marketing teams. ... At our site in Böblingen you will find both as Service Sales Manager (m/f/d) Your Responsibilities Service ... Participate in «Closed Loop» customer management. ... Coordinate global service agreement deliverables, pricing, and Quote to Cash processes with the local

Your mission: You are the face of Flink and consistently provide exceptional customer service. ... Flink is the leading quick-commerce delivery service for supermarket products in Germany and is experiencing

end-to-end customer-driven solutions. ... As a Field Service Engineer, you will help to strengthen our world-class service and support efforts ... Every day, you will work to support our advanced robotics in the field at customer worksites to deliver ... Operations to drive technical solutions and resolve customer issues quickly and efficiently · Ensure ... management and communication skills with demonstrated experience in a customer support environment ·

You will excel and enjoy this position if you are ready to actively handle the following missions:  Customer ... Additional tasks related to the daily business KPIs Conversion Rate  Items per basket  Average basket  Customer

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison ... We design, build and service cutting-edge equipment that helps our customers manufacture display and ... relationships through clear communication and high-quality service delivery Identify potential risks ... Engineering, Mechatronics, Mechanical Engineering, or a related technical field Experience in field service ... you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service

What you bring along: Several years of experience in Customer Support Operations, Service Management ... In this role, you are responsible for the end-to-end experience of our customers in support and service ... SLAs, escalation management, and data-driven service quality steering Experience establishing and ... end-to-end service processes - you can take complex operational flows and make them clear, structured ... behind this is clear: our customers should not experience internal complexity - they should experience service

Your responsibilities: Prepare, implement and realise services during the Life Cycle Ensuring of the customer ... Science, Engineering, Industrial Engineering, Economics or comparable Work experience in the field of Customer ... Service Manager for Extended Enterprise (m/f/d) Our offer: Attractive and fair salary conditions Extensive ... quality based on existing SLAs Ensuring smooth Entry-into-Service whenever a new Extended Enterprise ... Hamburg-Finkenwerder, Stade, Augsburg, Munich or Bremen Your prospective job: You are acting as a Service

shaping how service offerings are positioned and monetized across the customer journey. ... journeys, service usage, customer pain points and value-based selling concepts Strong strategic and ... compliance expectations (e.g., ISO standards, safety & quality frameworks) Strong understanding of customer ... service revenue growth and market relevance Integrate service portfolio, sales execution and channel ... reach and increase service penetration Steer service commercial performance by defining targets, KPIs

We are looking for a Team Leader for IT Infrastructure and Customer Service for a renowned energy supplier ... desk with a high customer and solution orientation. ... Ensuring and controlling license management Management of customer relationships as well as external ... Continuous technological development of on-site data centers as Infrastructure as a Service (IaaS) as ... resources and service providers Development, enhancement and monitoring of a sustainable IT architecture

service into a unified process. ... This integration ensures alignment across the enterprise, leading to superior customer outcomes. ... together forecasting and planning across marketing, sales, finance, procurement, manufacturing, and customer ... ensuring effective demand schedules, streamlining internal processes, and ultimately enhancing the customer