5749 customer service English-speaking jobs in Germany

Customer Service Representative We’re hiring at Güntner: Customer Service Representative Position Objective ... : The Customer Service Representative is responsible for ensuring customer satisfaction through effective ... Responsibilities: Customer data management and negotiation: Handle relevant customer information and ... Service Language: Advanced conversational English is essential Technical skills: Intermediate ... Identify, manage, and resolve issues related to orders, deliveries, or internal processes to ensure customer

We are looking for an experienced Customer Service Supervisor to lead and scale our remote support team ... Service Agents Monitor and improve KPIs (CSAT, response times, resolution rates, retention, resell performance ... ) Manage escalations and ensure consistently high-quality customer interactions (phone, chat, email, ... Oversee social media moderation and community engagement Collaborate cross-functionally to improve customer ... a plus   If you’re passionate about leadership, operational excellence, and delivering exceptional customer

and full-time) As a customer service representative in the EMEAI Commercial Operations Team, you are ... ·Proactively identify customer needs, find suitable solutions and act quickly in the event of service ... Customer Service Representative / Inside Sales (m/w/d) at our location in Schwalbach am Taunus (permanent ... or bachelor’s degree in commerce ·3 to 5 years’ experience in service / customer facing roles ·Background ... accuracy, efficiency, and high‑quality service throughout the Order‑to‑Cash cycle.

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. * Ambitious with a focus on client service and generating new connections. * Professional conduct and

Care or Customer Service organisations is required, combining strong people leadership with high customer ... The mission of the CCME is to ensure a consistently high-quality, customer-centric and scalable service ... Customer proximity and service quality are safeguarded as core values despite scale, digitalisation and ... The role acts as a role model in managing complex customer situations, escalations and critical service ... Experience in digital transformation initiatives within Customer Care or service operations, including

risks, and achieve customer satisfaction; Establish a regional service network layout, including localized ... projects, overall coordination, risk prevention and control, EHS, maintenance of high-level customer ... according to company budget indicators; Establish and maintain customer trust relationships, continuously ... tracking, feedback, and resolution of on-site issues, and continuously enhance work efficiency and ensure customer ... Develop competitive regional service solutions, participate in service contract negotiations, and facilitate

Together with our integration and service partners, ZONTAL supports our customers globally, in any country ... maintains relationships with our existing customers, ensuring they achieve maximum value from a product or service ... , leading to customer satisfaction and retention. ... Qualifications: 4+ years as a Customer Success Manager or similar role. ... As a member of this growing team, you will report to the Director of Customer Success.

KPIs and share insights with Product, Tech, and Sales to drive product improvements - Support self-service ... relationships - Monitor customer health scores and proactively identify risks and opportunities - Collaborate ... processes, playbooks, and tooling - Act as primary point of contact for key accounts and build long-term customer ... formats such as our knowledge base and customer learning portal - Take ownership of operational excellence ... success, onboarding, software processes & content creation - Close collaboration with our Customer Success

You manage customer‐ and account‐related activities, are responsible for the service revenues in your ... Your Tasks You manage customer‐ and account‐related service activities together with the international ... As a Service Delivery Specialist (m/f/d) at Nova, you take on a central role in our service operations ... With your organizational talent and strong customer focus, you coordinate internal and external interfaces ... You manage customer requirements, quotations, and orders, including backlog monitoring, delivery schedule

Troubleshoot customer problems on-site and provide effective technical solutions. ... service roles. ... Job Title: Service Delivery Manager / Field Service Manager Location: Germany; Nordic Countries (Denmark ... This role is critical for maintaining customer satisfaction and operational excellence across the region ... Collaborate closely with the sales team to enhance customer satisfaction and drive repeat business.

Reporting and Data Analysis Regularly compile service reports, track equipment performance and customer ... compliance and traceability during service. ... to continuously improve product and service quality. ... to customer needs promptly, and ensure high customer satisfaction. ... Position: Technical service engineer Job Responsibilities: Equipment Installation and Commissioning

customer support. ... Additional day of annual leave for each year of service. ... We achieve this through robust customer identity verification, proactive risk management, and seamless

Job Description: We are seeking a motivated and customer-focused Customer Service Representative to ... As a Customer Service Representative, you will assist clients with travel-related inquiries, provide ... Key Responsibilities: Respond to customer inquiries via phone and email  Assist clients with travel ... communication skills, and are interested in learning the travel business while delivering exceptional service ... service experience preferred (not required) Ability to work independently and manage time effectively

We are looking for a Customer Service Team Leader who will be based in Germany. ... Reporting to the Customer Service Manager, you will be responsible for : Leading a team of Technicians ... Application of service bulletins. ... On-site interventions at customer locations in response to warranty requests. ... Activity-related reporting (intervention reports and closure, customer feedback, etc.)

We are looking for a Junior Customer Service Specialist - Logistics to join our team as soon as possible ... This is how You make a difference:  You ensure exclusive customer service and are the first contact person ... service?  ... Are you keen on communication and multitasking and have You already gained some experience in customer

operational efficiency, service quality, and overall partner/customer satisfaction. 4. ... Service Network Development: Build and expand a robust regional service network. ... support, or a similar customer-facing role within a technical or retail environment. 3. ... Proactive problem-solver with a customer-centric mindset and strong analytical abilities. 6. ... Critical Issue Management: Lead the resolution of major customer escalations and critical complaints

, driving operational excellence, digital enablement, and customer loyalty at scale. ... If you thrive at the intersection of strategy, operations, technology, and customer experience, this ... to lead international service strategy across multiple regions. ... Are you a global service leader who knows how to turn aftermarket operations into a true competitive ... We're partnered with a global industrial organization seeking a Senior Director of Global Service

technical queries, and present landscape assessments or service updates.Provide guidance on planned/ ... This is an elevated, progression‐focused role ideal for Basis professionals who aspire to move into Service ... clients and large‐scale digital transformation programs.Career pathways into leadership roles such as Service ... Key Responsibilities Customer Engagement & AdvisoryAct as the primary engagement manager for customer ... About the Role We are seeking a Digital Customer Engagement Manager (dCEM) for our organization.

technically fluent Technical Implementation Manager to bridge the gap between Sales, Technical Support, and Customer