4960 customer service English-speaking jobs in Germany

Customer Service Crypto Description Customer Service Crypto Applicants should be available and willing ... ; Works with their line manager and all respective functions to ensure proper customer service is being ... information and analyzing customer needs; Prepares product or service reports by collecting and analyzing ... inquiries, received through different communication channels, ensuring the highest quality of the service ... potential customers; Identifies and assesses customers' needs to achieve satisfaction; Resolves product or service

Senior Manager Customer Experience / Customer Service EMEAP (m/f/d) This position works out of our Wiesbaden ... Senior Manager Customer Experience / Customer Service EMEAP (location Wiesbaden) is a critical role reporting ... Professional experience in BPO consulting, customer service, customer experience, e-commerce, supply ... ) and Customer Service (CS) footprint, ensuring the seamless and consistent delivery of services for ... You will be expected to cultivate strong relationships with customer service providers, key internal

Experience with automation/AI tools in customer service. ... Customer-Centric Mindset: Deep passion for customer advocacy, with experience embedding a service-first ... What you'll bring Experience: 8–10 years in customer service, customer success, or operations, including ... Scale the team in line with customer base growth while maintaining best-in-class service levels. ... Continuously assess service channels, technologies, and customer needs to identify opportunities for

What you bring along: Several years of experience in Customer Support Operations, Service Management, ... In this role, you are responsible for the end-to-end experience of our customers in support and service ... or IT Service Delivery in complex software environmentsProven ability to map, document, and redesign ... end-to-end service processes — you can take complex operational flows and make them clear, structured ... SLAs, escalation management, and data-driven service quality steeringExperience establishing and running

Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering ... This customer-first approach is how we built the world's most adopted cloud. ... Share the voice of the customer to inform the roadmap of AWS features. ... The best interests of the customer will shape the guidance you provide. ... Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer

As Lead Customer Hub & Local Service Operations Germany, you will build and run the first local Customer ... Customer-side service coordination: act as the local operational interface for planning, incidents, service ... You will apply the standards of the central service verticals while adapting execution to local customer ... You will own local service execution, the hub operating result and the customer-side coordination required ... customer backbone.

We are a trusted name in the region, known for providing top-quality vehicles, exceptional service, and

Customer Service Process and Platform Ownership Support Serve as functional expert for Customer Service ... As Global Salesforce Business Analyst & Admin (m/f/d) - Customer Service & Platform, you are responsible ... Service and Platform stream within the global Customer Engagement ecosystem (Salesforce CRM), with a ... You act as the key interface between Customer Service stakeholders, Product Owners, technical teams, ... Your focus is on scalable, harmonized, and user-centered Customer Service and Platform solutions.

. * Ambitious with a focus on client service and generating new connections. * Professional conduct and

Your mission: You are the face of Flink and consistently provide exceptional customer service. ... Flink is the leading quick-commerce delivery service for supermarket products in Germany and is experiencing

service company whose mission is to make customer service extraordinary for everyone. ... We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies ... service. ... "]Work TypeRemoteVerticalSaaSSourcejobicyLanguage German## About this role#### About UsAda is an AI customer ... FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer

the HelloFresh customer relationship from reactive resolution to proactive, trust-building service. ... JOB DESCRIPTION About the Role Within Global Customer Experience (GCX), our mission is to advance ... You will own one of the most financially material and customer-sensitive levers in the business. ... The Associate Director, Customer Compensation & Policy is responsible for the global strategy, architecture ... heart of that mission: it is the mechanism through which the business acknowledges failures, restores customer

Leads a team of Customer Service Agents to deliver best in class Customer Service experience for our ... Owns the delivery of Third Party Customer Service Operations where it is in place. ... Coaches and upskills the Customer Service Agents to be accountable for their customers. ... Leads team of Customer Service Agents to ensure orders are processed on time and accurately. ... Together with the OU Op Ex Team and CVC Lead, ensures that the Cluster follows the Customer Service processes

SAP Inhouse Consultant Customer Service (m/f/d) Requisition ID: 10622 Location: Hamburg, DE, 22419 Department ... Service (CS, plant maintenance, field service, repair, maintenance), related processes, modules and ... In an agile working environment, you will support Nordex in mastering future challenges in S/4 HANA Customer ... benefit from health days, company sports activities, office yoga, and free support from the pme Family Service

journeys, service usage, customer painpointsand value-based selling concepts Strong strategic and analytical ... are positioned and monetized across the customer journey. ... and compliance expectations (e.g., ISO standards, safety&quality frameworks) Strong understanding of customer ... while leading the Service Sales and Service Product Management organizations, shaping how service offerings ... reach and increase service penetration Steer service commercial performance by defining targets, KPIs

Reporting to the Electrification & Automation Customer Service Head, the Head leads through a global ... long-term customer partnerships through service agreements, operations and maintenance contracts, and ... matrix, develops regional Customer Service leaders, and drives results through influence, commercial ... Develop, coach and mentor Customer Service leaders across regions, strengthening the global leadership ... Service.

service into a unified process. ... This integration ensures alignment across the enterprise, leading to superior customer outcomes. ... together forecasting and planning across marketing, sales, finance, procurement, manufacturing, and customer ... and leaders Provide inventory-focused scenario analysis for demand changes, supply disruptions, or service-level ... variability-based rules, reorder logic) Refresh inventory targets across the portfolio and ensure alignment with service

Landa is seeking a Field Service Engineer (FSE) to ensure optimal customer satisfaction with Landa's ... and strengthening customer relationships. ... Nanographic Printing presses by providing first-class technical support to Landa's growing customer base ... colleagues "Can do" approach using established technical policies and procedures to effectively handle customer

As a Strategic Customer Partnerships Manager, you will work at the intersection of industry, research ... You will identify strategic opportunities, develop long-term customer relationships, and help shape collaborations

The Service Specialist – H2 also provides a critical interface to Plug Power customer stakeholders and ... Perform remote diagnostics, troubleshooting, and evaluations to provide direction to customer service ... hydrogen utility infrastructure at customer sites. ... Service Specialist (H2) Status: Exempt (salaried) Department: Field Service (Europe / EMEA) Position ... Perform specialized service procedures and assist Product Service Engineering in drafting/reviewing as