4096 customer service English-speaking jobs in Germany

We are proud of being a truly inclusive organisation. Have you ever read a job advert that sounded like the ideal next move and imagined yourself in that role, only to talk yourself out of it? Don’t do that this time. If you can picture yourself here with us, then go for it.

Do you believe in quality, service and team spirit? Then implement these values together with us. ... attitude: a customer-centric approach with a genuine desire to ensure customer satisfaction and build ... and service models in support of new accounts and how they will be appropriately serviced. ... the use of support systems as well as working with other departments to improve the overall service ... informed Utilize all service platforms, manage customers, training of the customers, and optimizing

EU regulations and brand standards to improve customer satisfaction and loyalty.Build and manage the ... create training programs, and ensure technicians are qualified for new energy vehicle maintenance.Manage customer ... European after-sales service system, optimize network layout, and establish service standards and operational ... ResponsibilitiesDevelop and implement after-sales service strategies in Europe, ensuring compliance with ... experience, monitor NPS/CSI metrics, handle major complaints, and design value-added service programs

Service Project Manager - Mods & Ups / LTSA (m/f/d) North Rhine-Westphalia | Temporary employment Your ... Responsibilities: Lead the engineering bid team for modernization (M&U) and long-term service agreement ... gas turbines Serve as the primary technical contact for sales teams during the bid process Support customer ... related field with at least 2 years of relevant experience Hands-on project management skills and strong customer

About CognigyCognigy is transforming the customer service industry with the most advanced AI Agent platform ... and employee service that is loved by everyone.We do this by challenging each other to succeed and being ... award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service ... to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer ... integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer

service delivery.Coordinate service assignments with the customer service and sales team, to ensure ... managing our technical service processes and strategies with the ultimate goal of driving customer satisfaction ... CRM/ERP tools).Technical Service Management & Customer support:Contribute to the scientific and technical ... training programs for service staff and customers, ensuring technical proficiency and customer-centric ... technical issues, ensuring customer satisfaction and operational excellence.Conduct and support complex

Establish and nurture trust-based relationships with our Industrial Partners and Customer representatives ... and manages all Galileo Service Operations. ... Spaceopal is the prime service operations contractor for the European Galileo Satellite Navigation System ... across the whole world as a civil-controlled service with guaranteed continuity of coverage. ... Galileo Service Operations will provide high-quality positioning, navigation and timing services to users

OverviewYour new role - SRE EngineerAbout CognigyCognigy is transforming the customer service industry ... and employee service that is loved by everyone. ... award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service ... to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer ... integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer

What sets this service apart from others is the extra level of customer care. ... Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer ... Our team manages the entire service, from supply chain fulfilment to delivery and returns. ... high level - Oversee projects to streamline processes, optimise productivity and increase quality of service

products and business models, specific customer segments, and extensive experience in leading project ... strategic planning skills, ability to develop Minimal Viable (Saleable) Product roadmaps, and strong customer ... (SaaS), Platform as a Service (PaaS), and Pay-per-Use models as needed. ... for the product and solution portfolio, introducing suitable business models such as Software as a Service ... prioritize, and implement the innovation funnel, ensuring alignment with hardware, consumables, and user service

Service teams around the globe to ensure any noncompliance is addressed with customers promptly and ... Service teams around the globe to ensure any noncompliance is addressed with customers promptly and ... Container Surveillance Process to enhance efficiency, reduce risks, and improve overall quality of service ... Container Surveillance Process to enhance efficiency, reduce risks, and improve overall quality of service ... join our team to drive reefer performance, enhance operational efficiency, and deliver exceptional customer

and efficient remote and onsite assistance including product training, troubleshooting, calibration, service ... Customer Support: Respond to customer inquiries and technical issues promptly and professionally. ... Proven experience in technical support or a related customer-facing role is a plus Strong analytical ... teams, including Sales, Development, Quality Assurance, and Product Management, to ensure a seamless customer

Be responsible for quality inspection of cold chain products during their entry or service, ensuring ... they meet the established standards and regulations, and enhancing customer satisfaction; 2. ... Conduct inspections in the warehouse based on product quality issues arising from thawing, damage, and customer

service marketplace and retail media etc. ... About your tasks Drive business transformation by turning customer and operational needs into scalable ... driver using AI and automation; connecting insights from key business areas like operations pharma customer ... Own key product enablement initiatives from inception to execution at scale prioritizing customer value ... Monitor and optimize product impact using key metrics such as customer engagement feature adoption NPS

Strong customer orientation and support/service orientation. ... Deep product knowledge (Elevators) and strong sense of customer value creation. ... meetings if necessary to support the Field sales representatives in customer meetings. ... We work a lot remotely (Microsoft Teams), but it is also necessary to be ready to travel to customer ... Deep understanding of the different market needs and customer expectations in the different segments.

Statistics or similar Several years of experience managing global projects, ideally in retail / service ... including management of external partners and internal stakeholders multivendor tech platform customer ... Project Management skills, ideally in matrix organisations Strong communication skills Passion for customer

Salesforce Expertise: Hands-on experience with Sales Cloud and/or Service Cloud ideally paired with proficiency ... Let's shape the future of Customer Relationships at KWS SAAT SE & Co. KGaA together! ... Develop segmentation strategies and increase the company wide usage of CRM, Customer Segmentation and ... and acouple ofyears of professional experience in the usage of CRM platforms and the management of customer ... Oversee the implementation and use of CRM software and tools at KWS, ensuring they effectively support customer

Providing KPI based regular IT service portfolio reporting (e.g. ... of the IT Service Portfolio, covering current, future and end-of-life services. ... The IT Service Portfolio Manager (m/f/x) is located within Corporate IT of the company group. ... IT service delivery in line with business criticality on a cross-functional, global scale. ... The IT Service Portfolio Manager is responsible for the structure, documentation and strategic alignment

service. ... We specialize in innovative high-quality tours featuring unique customer benefits and world-class customer ... Experience strategizing for a global customer base, especially for EMEA and US markets, is a plus.

following benefits: Competitive Compensation and Benefits package Pension plan Risk Insurance Service ... Key Responsibilities: • Serves as main point of contact within own business unit for assigned customer ... needs, feedback and objections and explains products to influence customer perception of value • Utilizes ... of own business, medical devices industry and selling environment of own region • Full knowledge of customer ... manage competing priorities in a fast paced environment • Strict attention to detail • Understands customer