12301 customer service English-speaking jobs in Germany

Extensive Sales Cloud and Service Cloud experience. ... Our primary focus is to improve our customer journey, engagement and retention. ... This role will partner with critical team members from Revenue, Customer Success, Marketing, Finance, ... Salesforce at CoachHub, including understanding the full potential of the platform to solve business and customer

role.Knowledge of customer service processes.Knowledge of Cloud change control processes.Exercises good ... includes five key areas:Demonstrates product expertise in most Genesys Cloud products.Provides top quality service ... Care organization in performing service call/maintenance activities as required.Provide technical training ... to work across different time zones specifically North America.Flexibility to take up an operational service ... management role (managing a customer environment), if there is business need.Technical SkillsKnowledge

experience and deep customer understanding; one where the products in the parcel live up to the customer ... In the Fashion-Tech Proposition team, we fulfill customer’s everyday fashion needs through engaging customer ... We build customer facing features from beginning to end across the home screen, catalog and the product ... You will be part of a diverse team which enjoys collaboration and strives to deliver customer impact

The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), ... 's Customer Experience Platform (CXP) is an innovative solution that collects actionable insights ... Customer Data Platform (CDP) focuses on data-driven insights to understand your customers and market ... The robust solution facilitates seamless customer interaction and provides data-driven insights.TrustYou ... the product roadmap, prioritizing features, integrations, and enhancements based on business value, customer

and competitor research to developing customer facing collaterals and sales enablement assets. ... Market Research & Analysis: Conduct market and customer research to refine our Enterprise target markets ... department, you will partner with our Product Marketing Managers across a wide array of activities, from customer

and competitor research to developing customer facing collaterals and sales enablement assets. ... Market Research & Analysis: Conduct market and customer research to refine our Enterprise target markets ... department, you will partner with our Product Marketing Managers across a wide array of activities, from customer

creating a personalized and seamless UXYou will work in close collaboration with Marketing, Sales, Service ... that identify potential opportunities for improvement of customer journeys. ... Your RoleThe Junior Marketing Data Analyst supports the continuous improvement of the digital customer ... As part of the Digital Customer Interface Team, you will analyze data and draw meaningful conclusions ... and IT Teams to generate insights and improve our customer experienceYou will understand how various

creating a personalized and seamless UXYou will work in close collaboration with Marketing, Sales, Service ... that identify potential opportunities for improvement of customer journeys. ... Your RoleThe Junior Marketing Data Analyst supports the continuous improvement of the digital customer ... As part of the Digital Customer Interface Team, you will analyze data and draw meaningful conclusions ... and IT Teams to generate insights and improve our customer experienceYou will understand how various

creating a personalized and seamless UXYou will work in close collaboration with Marketing, Sales, Service ... that identify potential opportunities for improvement of customer journeys. ... Your RoleThe Junior Marketing Data Analyst supports the continuous improvement of the digital customer ... As part of the Digital Customer Interface Team, you will analyze data and draw meaningful conclusions ... and IT Teams to generate insights and improve our customer experienceYou will understand how various

support, initiating leads to the customers for spare parts and services, and focusing primarily on Customer ... issues and complaints to ensure high level of customer satisfaction• Analyse current and future staffing ... to maximize stock business• Use your experience and conflict resolution skills to resolve critical customer ... business sales through the development and deployment of service program strategies, including value-added ... its annual growth plans and budgets• Identify and promote the product support strategy and an optimal service

Service and Customer Experience workflows.Contribute and maintain a showcase of Customer Service workflow ... through a 360-degree improvement in customer service processes. ... management discipline to improve an organization's service relationships (NPS) with its customers ... customers’ business issues.This product is built on ServiceNow’s market-leading Now platform and applies service ... We’re proud to say that the ServiceNow Customer Engagement Solution was recently named a leader in the

Prior field service, outage and/or on-site utility experience. ... Provide feedback and mentoring to WEC OM’s, Project/Service PM’s Supervisors and Leads. ... Assignments require broad based technical knowledge of plant operations and application of field service ... On-Site Customer Support Serves as the Westinghouse presence at customer site, representing Westinghouse ... Use the customer relations management tool (D365) to capture customer and competitor intelligence as

manager profile will be a senior profile that will need to manage end-to-end deskside infrastructure service ... fixes.Conducting team action meetings, weekly team meetings, and reviewing deliverables.Strong understanding of service ... contribution to major goals and strategies.Working with the client and operations teams to identify and manage service ... deliverable SLAs and ability to recommend changes to the customer or drive the team to achieve the same.SLA ... operational processes & procedures.Identifying improvement areas & implementing measures to maximize customer

Key abilities You are very customer and service oriented, meticulous and punctual in your communication ... 4HANA environments and SAP add-on products developed by SOA PeopleYou interact with SAP AG to tackle customer ... place.For our SAP add-on products, you interact with the SOA People product development team to discuss customer ... issues, you escalate the matter internally to the service desk coordinator.You mainly work in Waver ... desk coordinator, colleague consultants, service delivery managers, RTS management.In case of operational

Service teams as part of the EMEA Technical Support Group. ... Ownership of customer field support activities; information flow, relationship development, and value-added ... to manufacturability and reliability, this role will support Marmon Link Procurement, eCommerce, and Customer ... Perform technical training on MFT products, supporting the creation of market and customer-specific documentation ... Manage and develop Authorized Service Agents (ASA) throughout the assigned area of the world.

Service teams as part of the EMEA Technical Support Group. ... to manufacturability and reliability, this role will support Marmon Link Procurement, eCommerce and Customer ... Responsibilities: Ownership of customer field support activities; information flow, relationship development ... Perform technical training on MFT products, supporting the creation of market and customer specific documentation ... Manage and develop Authorized Service Agents (ASA) throughout assigned area of the world.

efficiency.: Work closely with the HPC practice, R&D, sales, marketing, and customer service teams to ... from an architectural and technical perspective, ensuring they are aligned with business goals and customer ... Managed Services, and TruScale Services businesses.This role is primarily internal but includes some customer-facing ... Manager- with in-depth knowledge or experience in High Performance Computing, with a focus on as a Service ... The candidate must demonstrate expertise in developing as-a-service solutions and architectures that

service, customer experience, excellent communication skills, ability to negotiate and persuadeGreat ... service, support with the daily account management unit processes and tasks, and working in cross-functional ... levelsRetain, grow and diversify the value delivered to our stakeholders and their customersPrepare customized service ... offers: Scope new customer inquiries, draft project outlines, including deliverables, timelines, and ... include handling multiple projects in a dynamic multi-stakeholder environment, ensuring high level of customer

Develop and launch additional service products in close collaboration with Service, Engineering, and ... Service and position the product at regular intervals. ... Our vision is to serve our growing customer needs with this new product group. ... Journey: Understand the end-to-end customer experience to tailor process solutions effectively. ... Determine which features are most critical for achieving business goals and meeting customer needs.

(ICN), we are pioneering the #1 enterprise-grade decentralized open cloud platform for hardware and service ... community and B2B network of partnerships - incl. hardware providers, developers, financial entities and service