21920 customer service English-speaking jobs in Germany

We are currently looking for a Customer Journey Manager (m/f/d)! ... •    Work on auditing and mapping of all customer journeys across all channels •    Define and shape ... journeys •    Implement multi-variant testing programs and use customer insight and data to define ... We want you to:   •    Be responsible for the Customer Care Center and the Call center implementation ... the customer experience strategy across all touch points, platforms and systems •    Develop high-level

You review customer feedback and seek opportunities for improvement. ... You manage the entire customer lifecycle from onboarding to long-term operation. ... You analyze customer data to enhance their experience and handle de-escalation. ... You draw your enthusiasm from the satisfaction of your customers, have a high customer orientation, and ... technical proficiency and experience related to the censhare product or proven work experience as a Customer

developed a systematic approach to implementing VR and AR within the areas of sales and marketing, service ... and optimized, complete the hand-over process to our customer success and support teams to continue ... the customer life cycle Support in designing, creating, maintaining, and continually improving the ... success, customer onboarding, or project management for B2B customers Experience in SaaS, Consulting ... (1st or 2nd tier) or IT/digital Excellent communication and customer-facing skills Familiarity with

immediately / permanent / full-timeYOUR AREA OF RESPONSIBILITYEnsuring IT operations, IT infrastructure and IT supportEnsuring the trouble-free operation of all IT systems and componentsSupport and further development of the central IT infrastructure (networks, servers, clients, storage, backup, etc.

As the voice of the customer, the Product Manager will lead the transformation of service offerings into ... and go-to-market plansMonitor service product performance and customer feedback to drive continuous improvementWork ... This role is critical in consolidating and enhancing the service product portfolio, ensuring it delivers ... product strategyDefine and manage the service product roadmaps, including pricing, positioning and, ... productsSupport the development of future-focused service innovations that align with Peak’s broader

role in our team As a Bike Technician at Decathlon, you'll be at the heart of our commitment to customer ... Join our team at Decathlon's national Service Center as a Bike Technician and be part of a dynamic ... Our Service Center plays a crucial role in this mission by ensuring that our products remain in top condition

At Anglo-Eastern, we're more than just a service provider; we are innovators, problem-solvers, and ... IT infrastructure Maintain accurate records of incidents, resolutions, and configurations in the IT service

Ability to observe partners' service requirements and develop service strategies. ... Previous experience in an enterprise background, service, and channel service process. ... Essential Skills: Good communication skills and service awareness. ... Implement and Adapt the Partner Service Capability Assessment System. ... Implement service partner strategies, policies, processes, tools, and platforms.

delivery from a project as well as commercial perspective Customer focus and understanding of customers ... departments, collaboration with consortium partners, and frequent exchanges with the institutional customer ... of comprehensive internal and deliverable documentation, along with the guidelines provided by the customer ... organizations is considered an asset Proven record in planning and building Operations teams and/or customer ... (Senior) Engineer, Service Operations IRIS2 IRIS2 is the new European Union secure satellite constellation

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer

Level Reports for business unit and Customers Set-up Customer governance, structure Service Review Meetings ... perspective: Manage & lead Service Review meetings Monitor & Manage Customer satisfaction & expectations ... IT services for business unit and Customers, including Service Level agreement targets Set-up Service ... Make sure provided services are aligned with customer business requirements along the life-cycle of ... Customers: Act as escalation point for ITIL processes: Incident, Request, Change, Problem Manage small IT customer