2180 customer service English-speaking jobs in Berlin

  • imago stock&people GmbH
  • Berlin
  • April 23
Logoservice and sales queries via telephone and email Conducting market research and competitor analysis ... Collaborating with Account Managers to develop account plans and strategies receiving and processing inbound customer
  • Intellias
  • Berlin
  • May 13
Experience in global service delivery, understanding the nuances of working with distributed teams. ... Ensure seamless service delivery, collaborating with internal stakeholders to meet and exceed client ... Demonstrable understanding of the software development outsourcing industry, including its various service
  • Amazon
  • Berlin
  • May 5
DSP Insights Manager, Delivery Service Partner, ROW DSPAt Amazon, we're working to be the most customer-centric ... One customer experience that we’re constantly taking to new levels is how we fulfill and deliver customers ... To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels ... works with the various European countries to optimize our end-to-end relationships with the Delivery Service ... analyze data to identify the trends and gaps in the experience and services we provide to our delivery service
  • Fresenius Medical Care North America
  • Berlin
  • May 9
blueprints that align cross-functional teams to enhance user experience, drive customer success, and ... PURPOSE AND SCOPE:Join a dynamic organization where you can drive meaningful change by leading service ... outcomes and support healthcare practitioners in delivering more efficient and effective care.As a Lead Service ... strategy sessions, transforming complex challenges into clear, actionable roadmaps for digital and service ... communication, interpersonal relationships, and teamwork.PRINCIPAL DUTIES AND RESPONSIBILITIES:Oversee service
  • Iron Mountain
  • Berlin
  • May 4
The successful candidate will ensure that we have a well documented Service Delivery Model with standard
  • IKO Waterproofing and Insulation EU
  • Berlin
  • May 2
troubleshooting issues clients may be having when connecting to or using network services.Excellent customer ... The IT Service Desk Analyst is part of the Global Service Desk team which acts as a single point of contact ... channels including phone, self-service portal, email, and walk-up service support.The primary role of ... the IT Service Desk Analyst is to ensure prompt service delivery to end users through the monitoring ... as an assigned resource for approved Service Desk or other IT projects.
  • SoftwareONE
  • Berlin
  • April 27
transformation journey, becoming one of the fastest-growing global platform, solution, and technology service ... The roleJoin our team as Global Service Design Lead - Security and spearhead the development and execution ... responsibilities:Service Delivery Model Design: Design and implement a best-in-class, cost-efficient service ... Trust, Threat Protection, Data Protection, SecOps and regulations like NIS2, DORA, CIS.Experience in service ... technology and market needs.Collaboration & Leadership: Work closely with internal Centres of Excellence and service
  • 1&1 IONOS SE
  • Berlin
  • April 23
TasksThe continuously growing Service & Security Management Team operates standardized management systems ... and process management.In this leadership role, you will:Lead a team of organizational security and service ... Security or a comparable field, or extensive professional experience in the field of Information Security, Service
  • Otis Elevator Co.
  • Berlin
  • April 21
industry's largest service portfolio.You may recognize our products in some of the world’s most ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the ... be responsible for handling call back, breakdown, minor repairs, troubleshooting, code maintenance & customer ... guidelines at all times.Will be responsible for doing 100% code maintenance of his route.To attend customer ... holder in Electrical/Electronics.The candidate should have an elevator background with experience in service
  • Remote
  • Berlin
  • July 15
Logoservice. ... employee exits for Remotes external employees with a focus on legal compliance and providing delightful customer ... opportunities for and contribute to process improvements, automation, product development and overall customer ... offboarding on Remotes internal HRIS platform, collaborating with various internal stakeholders, such as Customer
  • Pleo
  • Berlin
  • May 20
Customer Success Manager - UKI (Temp contract)Join to apply for the Customer Success Manager - UKI (Temp ... If you enjoy building relationships, solving problems, and making an impact—driving customer retention ... Our team of 3 Customer Managers responsible for the Giants segment is highly collaborative, dedicated ... to customer retention, and partners across departments to ensure success.BenefitsYour own Pleo card—no ... high-value "Giants" customers, ensuring their growth and success with Pleo, and be part of the Customer
  • Aleph Alpha
  • Berlin
  • May 20
Proven experience in a customer-facing role, preferably as a Senior Customer Success Manager or similar ... Demonstrated track record of driving customer success and satisfaction. ... Join to apply for the Senior Customer Success Manager (f/m/d) role at Aleph Alpha Get AI-powered advice ... Role Overview We are seeking an experienced and passionate Senior Customer Success Manager to join our ... As the Senior Customer Success Manager, you will be a pivotal link between our company and our valued
  • n8n.io
  • Berlin
  • May 19
success team (1 Customer Success Lead, 2 CSMs) to help pave the way for our exponential growth! ... goals and progress2- Manage customer retention and upsell opportunities (30%) Build strong, trusted ... experienceRequirementsMust-have Customer-success experience: You have at least 3 years of experience ... satisfaction and continued growth3- Be the customer’s advocate internally (10%) Relay customer feedback ... our €35m Series B (February 2025 - led by Highland)If you're a builder at mind, join our small customer
  • Optimizely
  • Berlin
  • May 19
Job ResponsibilitiesDrive the development of the broader functional team strategy, beyond own team. Be accountable for delivering against the broader functional team strategy. Understand ROI, spending, and allocate resources wisely in line with business needs; act responsibly with ownership for financial decisions. Manage experienced individual contributors and/or junior managers.
  • Smartly
  • Berlin
  • May 19
Our end-to-end technology, extensive media access, and dedicated customer service help Fortune 500 brands ... Success team.As a Customer Success Manager at Smartly, you will...Manage and nurture your own customer ... week on, provide consultative advice, scope and drive successful product trials, and foster customer ... As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first ... success or a similar customer-facing role.Possess a good understanding of paid digital advertising across
  • n8n
  • Berlin
  • May 19
If you're a builder at heart, join our small customer success team (1 Customer Success Lead, 2 CSMs ... Join to apply for the Customer Success Manager (EMEA) role at n8n n8n is a workflow automation platform ... needs in internal meetings Improve Customer Success processes (20%) Suggest and implement workflow ... processes Requirements include: Must-have: At least 3 years of customer success experience, startup ... and tooling improvements Use data to track and analyze customer metrics Leverage automation to streamline
  • ZS
  • Berlin
  • May 17
Digital Customer Experience – Decision AnalyticsZS’s Digital Customer Experience Transformation Practice ... Experience – Decision AnalyticsZS’s Digital Customer Experience Transformation Practice operates at ... analytics professionals to serve some of the biggest pharma companies in the world to drive a better customer ... unofficial), is required to be considered.NO AGENCY CALLS, PLEASE.Find Out More At:www.zs.comDigital Customer ... analytics professionals to serve some of the biggest pharma companies in the world to drive a better customer
  • Smartly.io
  • Berlin
  • May 16
Success team.As a Customer Success Manager at Smartly, you will...Manage and nurture customer accounts ... week on, provide consultative advice, scope and drive successful product trials, and foster customer ... As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first ... partners including Meta, Pinterest, Snapchat, TikTok, and Google.Collaborate with customers, other Customer ... apps.Maintain strong knowledge of the Smartly platform and the digital ecosystem to effectively solve customer
  • Banxware
  • Berlin
  • May 12
operational excellence: Ensure efficient, scalable, and compliant operations that deliver exceptional customer ... organisation.Customer Advocate: Understand and advocate for our customers within the organisation, using customer
  • First Federal Community Bank, OH
  • Berlin
  • May 12
experiences and service that affirm they are our first priority! ... customers see, you create the first impression of who we are and what we believe.You provide memorable customer ... and collaboration makes you an important member of the First Federal team.You create value in each customer ... Ensures customer concerns are addressed in a timely mannerAdheres to high ethical standards, and complies ... systemCashes checks and processes withdrawals; pays out money after verification of signatures and customer
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