916 customer service English-speaking jobs in Berlin

  • Just Eat Takeaway.com
  • Berlin
  • October 17
LogoTo empower every food moment around the world, whether it’s through customer service, coding or couriers ... At the heart of the JET Customer League are our values and behaviours. ... Every time a customer decides where to order, they're picking a side.  ... By truly living our values and embodying our behaviours, we’re building a customer-first culture which
  • Work In Progress Textilhandels GmbH
  • Berlin
  • October 1
Logoservice Carhartt WIP is part of the WIP Trading AG. ... satisfaction through excellent service Ensure that promotions, sales and merchandising instructions ... sales goals by training, mentoring and providing feedback to sales staff Ensure high levels of customer ... outstanding store condition and company’s visual merchandising standards Report on buying trends, customer ... communication and 'people' skills Solid organizational skills A strong commitment to customer
  • Wen Cheng
  • Berlin
  • November 15
LogoLead and motivate the service team on shift to deliver excellent customer experiences. ... Solid understanding of front-of-house operations and a passion for delivering great customer service. ... We are looking for a Service Lead (m/f/d)! ... Currently, we’re seeking a Service Lead to join our team. ... Dynamic role where you’ll be hands-on in both service and team coordination.
  • Marriott
  • Berlin
  • November 12
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive ... service and leadership skills. ... Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer ... Develops specific training to improve service performance. ... Helps employees identify specific behaviors that will contribute to service excellence.
  • Undisclosed
  • Berlin
  • November 7
service touchpoints and implement initiatives to enhance customer experience and revenue performance ... Engineering, IT, Business, or a related field Minimum 5 years of proven experience managing contact center or service ... drive acquisition, conversion, and retention Monitor key KPIs (Sales Volumes, NPS, CES) across all customer ... existing reports and identify opportunities for continuous improvement Support the team in optimizing customer ... Opportunity to work in a dynamic, cross-functional project team Involvement in innovative analytics and customer
  • DevFinders
  • Berlin
  • October 24
LogoBuild and nurture strong client relationships, ensuring a high standard of customer service. ... About Us: We are a fast-growing Cleaning company dedicated to providing outstanding service to our clients ... We’re seeking a proactive and customer-focused Account Executive to join our team. ... Strong interpersonal and problem-solving abilities, with a customer-first mindset. ... Communicate effectively with a diverse customer base to understand their cleaning needs and recommend
  • WomenTech Network
  • Berlin
  • November 11
LogoWe are seeking a Customer Journey Lead to shape and oversee the customer experience across our marketing ... Acting as a strategic partner to marketing, data, and customer experience teams, you’ll bring a customer-first ... Applied training or certification in Design Thinking, Customer Journey Mapping, Customer Experience management ... Job Title: Customer Journey Lead Location: London, Berlin or Heidelberg Closing Date: 19th Nov 2025 ... Our work spans automated customer journeys, compelling content, and high-performing channel strategies
  • Lovehoney Group
  • Berlin
  • November 10
Logocontact automation (chatbots, self-service portals, backend process integration). ... faces and fun team-building events Access to unique discounts at high street retailers, hotels, and service ... Enhance Customer Experience: Develop strategies to achieve high customer satisfaction (CSAT, NPS, CES ... ), leveraging data and AI insights to improve the end-to-end customer journey. ... Customer-focused mindset with a passion for delivering exceptional experiences.
  • Kyriba
  • Berlin
  • October 9
Logoto ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... Establish success metrics, annual goals and key objectives with the customer. ... entitlements, consequently achieving mutual success across the customer lifecycle. ... You are a Customer Success professional who consults with customers to uncover and help achieve their
  • Pfizer
  • Berlin
  • September 18
LogoMaintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience ... We are currently looking for you in Freiburg or Berlin as: Service Delivery Professional (m/f/d)   what ... Provide local knowledge and guidance to global projects to ensure smooth execution and minimise service ... impact at close-out Proactively identify and implement continuous improvement opportunities to enhance service ... Administration, or a related field, or equivalent professional experience. 2+ years relevant experience as a service
  • Carl Zeiss Vision International GmbH
  • Berlin
  • November 11
to customer Knowledge of ERP-Systems, especially for SAP S/4 with a focus on SD Experience with ... and change management Good understanding of the end-to-end business processes for lead to cash & service
  • Cimpress/Vista
  • Berlin
  • November 7
LogoYou are enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them? Then it is time for you to become a part of Vista and apply now! What makes working for Vista so unique? Find out by watching this video: https://www. youtube. com/watch?
  • Veeva Systems
  • Berlin
  • October 16
LogoYour role is central to our most important value: Customer Success. ... We are looking for a passionate and strategic Customer Success Manager (CSM) to join our expanding team ... product innovation by working with the OpenData Product Team to identify potential enhancements from customer ... have 5+ years of hands-on experience with Veeva CRM You have 5+ years of practical experience with Customer ... deep-dive and education sessions, and promote awareness of the latest product innovations Serve as the customer
  • Instapro Group
  • Berlin
  • October 8
Logooutbound Customer Service teams / experienced legal/compliance professionals with customer service team ... As an Enablement Manager, you'll continuously improve how we operate Customer Service, defining our ... A primary pillar in the Enablement Department, your team collaborates closely with Legal, Customer Service ... service teams. ... a glance: A new homeowner turns to Angi every second Our network has 150,000+ skilled pros in 50+ service
  • DLT Finance AG
  • Berlin
  • November 6
service and employee relations skills Basic knowledge of HR processes including recruitment and onboarding ... financial reporting, analysis, and payroll processing Skills in data entry and document management Customer
  • Zendesk
  • Berlin
  • November 12
LogoVoice remains the most powerful and personal channel for customer service, and Zendesk is building the ... service with speed and empathy. ... service or CX product development   Success in the Role Establishing leadership within the voice ... service interactions Creating a natural, efficient voice user journey that improves automated resolution ... Job Description Role Zendesk is pioneering the future of agentic AI for customer experience – and voice
  • Müller`s Solutions
  • Berlin
  • November 8
LogoFamiliarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.
  • AWS EMEA SARL (Germany Branch)
  • Berlin
  • October 16
Logoto ensure customer success - Engaging at both the executive and project levels within the customer' ... ;s organization - Creating and executing on comprehensive customer enablement plans to help ensure customer ... accelerates cloud adoption and drives customer business outcomes. ... As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping ... The role involves collaborating with internal teams and AWS partners to ensure customer success.
  • Market Logic Software
  • Berlin
  • November 11
LogoExcellent written communication skills with a customer-centric, empathetic approach. ... Investigate and diagnose problems, collaborating with internal teams (Managed Services, Customer Success ... Proven experience in technical support or service desk environments. ... Service ... Ensure smooth information flow within the Service Desk team to share updates, learnings, and handovers
  • Delivery Hero
  • Berlin
  • November 9
LogoLogistics Service product line on our journey to always deliver amazing experiences.  ... Job Description We are on the lookout for a Group Product Manager -  (Logistics, Service) to join the ... Your Mission Lead a range of end-user and facing tools that support millions of customer, rider & vendor ... Service products  Additional Information Ensuring you and all our Heroes are looked after, happy ... Experience in managing a diverse set of stakeholders from around the world Experience in working with Customer
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