18 English-speaking jobs in Koblenz

Build and run the Customer First Academy, owning curriculum design and operations for service excellence. Manage delivery formats, partner certification, and measure learning impact against operational KPIs. Requires experience in training programs within software/tech.

Lead knowledge quality for operational knowledge bases, ensuring resolved customer issues become reusable standards. Manage knowledge systems, define processes, and drive measurable impact using defined KPIs.

Manage the end-to-end customer incident and service process, from intake to resolution. Analyze data to drive improvements, connect Support, Product, and Engineering, and lead incident review boards.

Build and run the Customer First Academy, CGM's engine for service excellence. Own curriculum design, delivery formats, and partner certification across 12+ countries, measuring impact against NPS and operational KPIs.

Warehouse Workers needed. Duties include receiving, preparing, building, wrapping, sorting, and transporting inventory and packages. Must lift up to 15kg solo and follow directions. No experience required.

Join the warehouse team to help deliver smiles. Duties include receiving inventory, using technology, building, wrapping, sorting, and transporting packages. Must lift up to 15kg solo.

Build and run the Customer First Academy, CGM's engine for service excellence. Own curriculum design, delivery formats, and partner certification across 12+ countries, measuring impact against NPS and operational KPIs.

Experienced software development team lead develops technical concepts and supports agile teams. Analyzes requirements, leads and coaches development teams, conducts code and architecture reviews, and collaborates with stakeholders. Requires a degree in Computer Science or related field, leadership experience in software development, and strong interpersonal and technical skills.

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.

Responsible for the quality of the operational knowledge base and creating standards from resolved customer issues. This role manages the knowledge management system and defines processes for knowledge creation and maintenance.

Warehouse Assistant role involving receiving, preparing, building, wrapping, sorting, and transporting inventory. Duties require lifting up to 15kg solo and using various equipment. Flexible full-time or part-time shifts are available.

Amazon Fulfilment Associate role involves receiving and preparing inventory, using technology, and building, wrapping, sorting, and transporting packages. Candidates must be able to lift up to 15kg solo and follow directions.

Warehouse Associate role involving receiving, preparing, building, wrapping, sorting, and transporting inventory and packages. Requires ability to lift up to 15kg solo and follow directions using various equipment.

Lead a team of business analysts focusing on Web&Mobile, CRM, and Rebalancing within the Wealth & Front unit. Oversee second-level support, manage incident backlogs, and collaborate with banking clients and product managers.

Join the Amazon Warehouse team to receive and prepare inventory, build, wrap, sort, and transport packages. Duties involve using technology and moving items using carts and dollies. Must lift up to 15kg solo.

Ensure new ways of working, tools, and standards are embedded in daily operations across 19 countries. Plan and manage change initiatives to drive transformation in support, service delivery, and IT operations.

Experienced barbers sought for full-time, permanent positions in Nordic partner barbershops. Offer includes competitive salaries starting at 3,000 EUR per month gross, flight ticket coverage, relocation support, and opportunities for professional growth.