11 English-speaking jobs in Koblenz

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.

Responsible for the quality of the operational knowledge base, creating standards from resolved customer issues. Defines processes for knowledge document creation, review, and maintenance. Introduces new ways of working in support, delivery, and engineering teams through training and onboarding. Manages key success metrics and ensures sustainable knowledge adoption.

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

Responsible for the end-to-end customer journey in support and service, from initial inquiry to resolution. Analyzes friction points, drives improvements based on data, and leverages tools to increase customer satisfaction.

Build and operate the analytical data foundation for COO functions (Support, Service Delivery, Group IT) across 19 countries. Develop a unified data warehouse, integrate source systems, and deliver usable data products. Design dashboards and reports for operational metrics and create clean data structures for AI and automation solutions.

Support the planning, shooting, and editing of video content for internal and external communication. Assist in creating video assets for brand campaigns, social media, events, and global programs.

Design experiences that drive growth for a leading Digital Workplace platform. Create user flows, prototypes, and polished designs across web and product touchpoints. Optimize websites, funnels, and customer journeys to improve engagement, conversion, and lead quality.

UX Growth Designer to create user flows, prototypes, and polished designs across web and product touchpoints. Optimize websites, funnels, and customer journeys to improve engagement, conversion, and lead quality.

Senior Account Executive responsible for leading all facets of strategic service provider accounts, including Deutsche Telekom and T-Systems International. Focuses on generating revenue, identifying business opportunities, and maintaining relationships at a high executive level. Requires specialized knowledge of networking products, service provider infrastructure, and managed service provider ecosystems.

Senior Legal Officer needed for a client of TechBiz Global. Responsibilities include ensuring legal compliance, providing legal advice, drafting contracts, and managing legal risks. Requires a law degree, 5+ years of experience in a relevant field, fluency in English, and Russian language skills are advantageous.

Enterprise Account Executive responsible for establishing new business in the DACH region. Consultative solution selling, winning new enterprise accounts, and growing existing business to meet revenue and profit targets.