8 English-speaking jobs in Koblenz

The successful candidate will teach and conduct research in global economics, integrating macroeconomic analysis, international trade, and policy insights. Applicants should have a strong analytical background in applied macroeconomics, international economics, econometrics, or finance-related economics.

HHL seeks a Junior Professor with a strong record of international teaching excellence in entrepreneurship and strategic management. The successful candidate will develop a research agenda in entrepreneurship, strategy, and organizational change, and demonstrate experience in managing entrepreneurship programs and external collaborations.

HHL Leipzig Graduate School of Management seeks a Professor in Managerial Finance. The position is open rank and suitable for both established and emerging scholars. Candidates should demonstrate research excellence and teaching ability in finance. Fluency in English is required.

Responsible for the end-to-end customer journey in support and service, from initial inquiry to resolution. Analyzes friction points, drives improvements based on data, and leverages tools to increase customer satisfaction.

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

Responsible for the quality of the operational knowledge base, creating standards from resolved customer issues. Defines processes for knowledge creation, review, and maintenance, ensuring scalability and accessibility. Introduces new ways of working in support, delivery, and engineering teams through training and onboarding. Manages key success metrics and implements corrective measures to ensure standards are consistently followed.

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.

Build and operate the analytical data foundation for COO functions across the entire customer journey. Develop a unified KPI logic, design dashboards, and create clean data structures for AI and automation solutions.