10 English-speaking jobs in Koblenz

Develop and integrate ERP/CRM solutions (Dynamics/Microsoft Business Central), focusing on containerized applications and COTS product integration. Analyze business requirements, design custom modules, and ensure code quality through reviews and testing.

Responsible for the quality of the operational knowledge base, creating standards from resolved customer issues. Defines processes for knowledge document creation, review, and maintenance. Introduces new ways of working in support, delivery, and engineering teams through training and onboarding. Manages key success metrics and ensures sustainable knowledge adoption.

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

Responsible for the end-to-end customer journey in support and service, from initial inquiry to resolution. Analyzes friction points, drives improvements based on data, and leverages tools to increase customer satisfaction.

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.

Build and operate the analytical data foundation for COO functions across the entire customer journey. Develop a unified KPI logic, design dashboards, and create clean data structures for AI and automation solutions.

EIT Water seeks its inaugural Chief Executive Officer to lead the organization through its start-up phase and long-term growth. The CEO will be responsible for strategic leadership, operational excellence, financial sustainability, and stakeholder engagement, ensuring measurable impact aligned with the European Institute of Innovation and Technology (EIT) and EU policy objectives.

Product Manager for SAP Application Management Services will identify market trends, create managed services roadmaps, and design global services offerings. Responsibilities include end-to-end service offer management, product documentation, and providing product knowledge to internal teams.

The Regional Delivery Assurance Manager will implement and execute delivery assurance processes for selected consulting projects, including risk reviews, risk assessments, and quality assurance reviews. The role also involves financial monitoring, escalation management, and supporting process improvement initiatives.

Product Manager for SAP Managed Cloud Services will identify market trends, create managed services roadmaps, and design new global cloud portfolio services. Responsibilities include end-to-end service offer management, maintaining product documentation, and providing product knowledge to internal teams.