11 English-speaking jobs in Koblenz

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

Build and operate the analytical data foundation for COO functions (Support, Service Delivery, Group IT) across 19 countries. Develop a unified data warehouse, integrate source systems, and deliver usable data products. Design dashboards and reports for operational metrics and support AI and automation solutions.

Build and operate the analytical data foundation for COO functions across the entire customer journey. Develop a unified KPI logic, design dashboards, and integrate data from various sources.

Experienced software development team lead develops technical concepts and supports agile teams. Analyzes requirements, leads and coaches development teams, conducts code and architecture reviews, and collaborates with stakeholders. Requires a degree in Computer Science or related field, leadership experience in software development, and strong interpersonal and technical skills.

Responsible for the quality of the operational knowledge base, creating standards from resolved customer issues. Defines processes for knowledge document creation, review, and maintenance. Introduces new ways of working in support, delivery, and engineering teams through training and onboarding. Manages key success metrics and ensures sustainable knowledge adoption.

You will own the end-to-end incident process, mapping, documenting, and continuously improving the full customer incident lifecycle. You will detect and act on customer impact patterns, connect issues across Support, Product, and Engineering, and analyze trends to eliminate root causes.

Build and operate the analytical data foundation for COO functions (Support, Service Delivery, Group IT) across 19 countries. Develop a unified data warehouse, integrate source systems, and deliver usable data products. Design dashboards and reports for operational metrics and create clean data structures for AI and automation solutions.

Responsible for the end-to-end customer journey in support and service, from initial inquiry to resolution. Analyzes friction points, drives improvements based on data, and leverages tools to increase customer satisfaction.

As a Change Enablement Lead, you will plan and manage change initiatives to drive the transformation of support, service delivery, and IT operations teams across 19 countries. You will define success criteria, design training programs, and identify resistance to ensure sustainable change adoption.

Scientific Sales Representative for Oncology in Rhineland-Palatinate/Saarbrücken. Provides specialist consulting and recruitment of medical professionals regarding the product portfolio. Develops market potential and builds customer relationships. Requires at least two years of experience in medical-scientific field sales and a degree in natural sciences or qualification as a pharmaceutical consultant.

Senior Account Executive responsible for leading all facets of strategic service provider accounts, including Deutsche Telekom and T-Systems International. Focuses on generating revenue, identifying business opportunities, and maintaining relationships at a high executive level. Requires specialized knowledge of networking products, service provider infrastructure, and managed service provider ecosystems.