Responsibilities: Lead Regional Headquarter (RHQ) Warranty management strategy and assure the correct application of the warranty promise in the markets with regards to Policy, customer satisfaction, and efficiency.Ensure adherence to Policy through market management, auditing, and collaboration with all stakeholders...
We want you to:Execute and deliver elements of the digital road map, leveraging agile and design-thinking principles to drive sustainable implementationProduce workstream or project plans, ensuring that all activities are identified, are appropriately organized to deliver project objectivesPlan and...
JOB DESCRIPTIONDrive Specialty Accounts portfolio in the area. Empower the accounts to engage digitally for pre-book & in-season buying, while protecting the brand through MOR & LRN.Establish elevated approach to Tier 1 account management, impacting consumer reach and brand...
ExperienceAs our new CRM Analyst (m/w/d) at our European HQ in Offenbach, Germany, you will play an investigator/consultant role to optimize B2C/B2B CRM performances towards our customers over Pan-EU 11+ markets. Understanding CRM structure (program, process, rules, data, etc.) of each...
We want you to: Devise a clear and deliverable Fleet & Used Car Strategy for GME to deliver the volume, profit and CX required to be leaders in luxury car salesCollaborate with stakeholders such as the Head of Sales Operations...
We want you to:Establish and standardize trends analysis processes for complex, text-rich, and voluminous datasets containing information on product quality issues occurring in the market Act as European liaison for new IT system aimed to retain recommendations, analyses, and supporting...
We want you to:Monitor the residual values of vehicle models within the EU market with regard to competitor analysis Responsible for Residual Value activities through the whole vehicle lifecycle including evaluation of market studies and eventsSupport the team in further...
We are currently looking for a CRM Specialist!We want you to: Develop and execute CRM strategies to support sales objectives and to increase CLV across customer lifecycle stages (e.g. lead acquisition, onboarding, engagement, loyalty, retention)Collaborate with sales, marketing, and service...
We want you to: Be responsible for gathering complete and accurate information from both internal stakeholders (relevant departments) and external ones (Hyundai subsidiaries) for assessment purposesCollaborate with the Information Security Management Team to monitor data compliance processes Europe-wide, including conducting...
SummaryAs the IT Helpdesk Manager, you'll manage a help desk team to resolve complex queries and manage the partnering relationships with internal clients, build effective working relationships and provide high-quality professional services to facilitate the delivery of business strategy...
SummaryReporting to the Regional General Counsel and Chief Compliance Officer, you will be responsible for developing and implementing the risk management strategy across Europe. You will ensure the corresponding practices are comprehensive and robust, mitigating internal and external risks...
We want you to:Create proposals based on previous model performance, latest competitor landscape analysis, Hyundai eLCV strategy, the European LCV market, and analysis of target customerCollaborate with various departments to develop package proposals including dimensions, key features, and market...
As a CRM Enhancement Manager (m/w/d) (Change Mgmt.), you will play a pivotal role in ensuring the successful adoption and utilization of Pan-EU CRM standards over markets. You will be primarily responsible for designing/analyzing main CRM programs which will...
SummaryAt Hyundai, we rely on powerful and reliable systems to keep our business moving. Playing an important role in our future success, our IT team manages, maintains and supports our systems - enabling us to accelerate our growth.As our...
We want you to:Define project scope, goals, and deliverables that support company objectivesCollaborate with senior management and stakeholders across regionsIdentify and manage project dependencies and timelines, allocate resources effectively and ensure team members have the tools and support neededDevelop...
We are currently looking for a Customer Journey Manager (m/f/d)!We want you to: • Be responsible for the Customer Care Center and the Call center implementation• Work on auditing and mapping of all customer journeys across all channels• Define and...
Role Summary:Reporting to the Head of People Growth, the Regional Leadership Development Manager will implement leadership development programs at an European scale. In particular, they will manage delivery of training courses or programs, engaging, advising, and guiding learners across...
team recognized for leadership, innovation and diversityBe the front line seller who drives sales, identifying and generating opportunities for different kinds of customers. You will foster client satisfaction by maintaining regular customer contact and managing customer expectations. You will...
SummaryAs the IT Infrastructure and Security Manager (m/f/d), you will be responsible for designing, developing, and maintaining medium-complexity storage, data center, network, and client/server environments. You will ensure solutions align with industry best practices and/f serve as a third-line...
SAP S/4HANA Procurement Senior Business AnalystAbout GKN Automotive: GKN Automotive is the market leader in conventional, all-wheel and electrified drive systems and solution. With a comprehensive global footprint, we design, develop, manufacture, and integrate an extensive range of driveline technologies...
